Quantico, VA · On-site
$22 - $30.25/hr
As a Help Desk Analyst T2 you will help ensure today is safe and tomorrow is smarter. Our work ... Works directly with technical teams to resolve advanced service requests, VIP escalations ...
Quantico, VA · On-site
$22 - $30.25/hr
As a Help Desk Analyst T2 you will help ensure today is safe and tomorrow is smarter. Our work ... Works directly with technical teams to resolve advanced service requests, VIP escalations ...
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... i.e., end-user application support and system issues are identified, prioritized and resolved)
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... i.e., end-user application support and system issues are identified, prioritized and resolved)
Washington, DC · On-site
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
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Washington, DC · On-site
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
Washington, DC · On-site
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
Washington, DC · On-site
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
$21.75 - $29.75/hr
... Help Desk Analyst I to join our team! This position is part of the IT Technology Development division within the NCIS ITD organization. Duties to include: * Initiate and resolve service requests ...
$21.75 - $29.75/hr
... Help Desk Analyst I to join our team! This position is part of the IT Technology Development division within the NCIS ITD organization. Duties to include: * Initiate and resolve service requests ...
Quantico, VA · On-site
$21.75 - $29.75/hr
... Help Desk Analyst I to join our team! This position is part of the IT Technology Development division within the NCIS ITD organization. Duties to include: * Initiate and resolve service requests ...
Quick apply
Quantico, VA · On-site
$21.75 - $29.75/hr
... Help Desk Analyst I to join our team! This position is part of the IT Technology Development division within the NCIS ITD organization. Duties to include: * Initiate and resolve service requests ...
Quantico, VA · On-site
$48K/yr
... Help Desk Analyst I to join our team! This position is part of the IT Technology Development division within the NCIS ITD organization. Duties to include: * Initiate and resolve service requests ...
Quantico, VA · On-site
$48K/yr
... Help Desk Analyst I to join our team! This position is part of the IT Technology Development division within the NCIS ITD organization. Duties to include: * Initiate and resolve service requests ...
Quantico, VA · On-site
$42K - $50K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The ideal candidate will have extensive experience in applying best practices to service delivery ... Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We ...
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Quantico, VA · On-site
$42K - $50K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The ideal candidate will have extensive experience in applying best practices to service delivery ... Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We ...
Quantico, VA · On-site
$25 - $30/hr
Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel ...
Quantico, VA · On-site
$25 - $30/hr
Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel ...
$23.25 - $31.75/hr
GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and ... The Help Desk Analyst is primarily responsible for assisting users with software-related questions ...
$23.25 - $31.75/hr
GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and ... The Help Desk Analyst is primarily responsible for assisting users with software-related questions ...
Stafford, VA · On-site
$95K - $110K/yr
ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position ... Provide quality customer service and IT-related support to application users in a dynamic and fast ...
Stafford, VA · On-site
$95K - $110K/yr
ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position ... Provide quality customer service and IT-related support to application users in a dynamic and fast ...
Washington, DC · On-site +1
Medical
Retirement
PTO
We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on ...
Washington, DC · On-site +1
Medical
Retirement
PTO
We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on ...
Washington, DC · On-site +1
Medical
Retirement
PTO
We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on ...
Washington, DC · On-site +1
Medical
Retirement
PTO
We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on ...
Vienna, VA · On-site
$20.50 - $28/hr
Medical
Dental
Vision
Retirement
PTO
The service desk representative is responsible for performing daily operations of the service desk as a part of the service desk team. Shift: Monday to Friday from 2pm to 1030pm. Essential Functions ...
Vienna, VA · On-site
$20.50 - $28/hr
Medical
Dental
Vision
Retirement
PTO
The service desk representative is responsible for performing daily operations of the service desk as a part of the service desk team. Shift: Monday to Friday from 2pm to 1030pm. Essential Functions ...
Washington, DC · On-site
ServiceNow preferred. Both ticket management, system engineering analyst and technical ... i.e., InTune)Mobile Device startup and client configuration/Apple iPhone experinece ...
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Washington, DC · On-site
ServiceNow preferred. Both ticket management, system engineering analyst and technical ... i.e., InTune)Mobile Device startup and client configuration/Apple iPhone experinece ...
Washington, DC · On-site
ServiceNow preferred. Both ticket management, system engineering analyst and technical ... i.e., Microsoft System Center Endpoint Protection) Microsoft Distributed File System (DFS ...
Washington, DC · On-site
ServiceNow preferred. Both ticket management, system engineering analyst and technical ... i.e., Microsoft System Center Endpoint Protection) Microsoft Distributed File System (DFS ...
ServiceNow preferred. Both ticket management, system engineering analyst and technical ... i.e., Microsoft System Center Endpoint Protection) Microsoft Distributed File System (DFS ...
ServiceNow preferred. Both ticket management, system engineering analyst and technical ... i.e., Microsoft System Center Endpoint Protection) Microsoft Distributed File System (DFS ...
$25.63 - $31.52/hr
Medical
Dental
Vision
Life
Retirement
PTO
Technical Support Services Job Qualifications: Skills: Executive Support, Help Desk Support, IT End ... Yes Transform technology into opportunity as a Help Desk Analyst Tier 2 at GDIT. Shape what's next ...
$25.63 - $31.52/hr
Medical
Dental
Vision
Life
Retirement
PTO
Technical Support Services Job Qualifications: Skills: Executive Support, Help Desk Support, IT End ... Yes Transform technology into opportunity as a Help Desk Analyst Tier 2 at GDIT. Shape what's next ...
Medical
Dental
Vision
Life
Retirement
I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first ... Provide guidance, coaching, and operational direction to service desk analysts, technical support ...
Medical
Dental
Vision
Life
Retirement
I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first ... Provide guidance, coaching, and operational direction to service desk analysts, technical support ...
$15.07 - $17.10
3% of jobs
$17.10 - $19.13
8% of jobs
$20.65 is the 25th percentile. Wages below this are outliers.
$19.13 - $21.16
18% of jobs
$21.16 - $23.19
18% of jobs
The median wage is $23.58 / hr.
$23.19 - $25.22
14% of jobs
$27.15 is the 75th percentile. Wages above this are outliers.
$25.22 - $27.25
15% of jobs
$27.25 - $29.29
9% of jobs
$29.29 - $31.32
6% of jobs
$31.32 - $33.35
3% of jobs
$33.35 - $35.38
3% of jobs
$35.38 - $37.41
2% of jobs
$15
$25
$37
| Aspect | Service Desk Analyst I | Service Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like HDI or CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ common |
| Work Environment | Help desk or call center setting, providing technical support to end-users | IT support environment, troubleshooting hardware and software issues for users |
| Employer & Industry Usage | Common in IT service providers, corporate IT departments, government agencies | Used in similar settings, often interchangeable with Service Desk Analyst I in job listings |
Both roles involve providing technical support, troubleshooting issues, and assisting end-users. The main difference lies in terminology; 'Service Desk Analyst I' emphasizes a focus on customer service and communication skills, while 'Service Desk Technician' may highlight technical troubleshooting skills. Employers often use these titles interchangeably, but the core responsibilities and qualifications are similar.
For Service Desk Analyst I jobs in Springfield, VA, the most frequently searched job titles are:
The top searched job categories for Service Desk Analyst I jobs in Springfield, VA are:
Cities near Springfield, VA with the most Service Desk Analyst I job openings:
$22 - $30.25/hr
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