Washington, DC · On-site
$25/hr
The Ford Agency is actively recruiting for a Service Desk Analyst to join a top DC law firm. This role will provide end user support services for onsite and remote users with a focus on excellent ...
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Washington, DC · On-site
$25/hr
The Ford Agency is actively recruiting for a Service Desk Analyst to join a top DC law firm. This role will provide end user support services for onsite and remote users with a focus on excellent ...
Vienna, VA · On-site
$20.50 - $28/hr
The service desk representative is responsible for performing daily operations of the service desk as a part of the service desk team. Essential Functions, Responsibilities & Duties may include, but ...
Vienna, VA · On-site
$20.50 - $28/hr
The service desk representative is responsible for performing daily operations of the service desk as a part of the service desk team. Essential Functions, Responsibilities & Duties may include, but ...
$20.50 - $28/hr
The service desk representative is responsible for performing daily operations of the service desk as a part of the service desk team. Essential Functions, Responsibilities & Duties may include, but ...
$20.50 - $28/hr
The service desk representative is responsible for performing daily operations of the service desk as a part of the service desk team. Essential Functions, Responsibilities & Duties may include, but ...
Vienna, VA · On-site
$30 - $35/hr
The service desk representative is responsible for performing daily operations of the service desk as a part of the service desk team. Essential Functions, Responsibilities & Duties may include, but ...
Vienna, VA · On-site
$30 - $35/hr
The service desk representative is responsible for performing daily operations of the service desk as a part of the service desk team. Essential Functions, Responsibilities & Duties may include, but ...
Washington, DC · On-site
$23.25 - $31.50/hr
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Service Desk Analyst to support KITS and our government customer in Washington, DC. This position requires the candidate to ...
Washington, DC · On-site
$23.25 - $31.50/hr
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Service Desk Analyst to support KITS and our government customer in Washington, DC. This position requires the candidate to ...
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
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Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
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Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
National Harbor, MD · On-site
$26.44/hr
Service Desk Analyst (Multiple Openings) Location: National Harbor - Oxon Hill, MD Duration: 3-6 Month Contract to Hire PAY RATE: $26.44/hr. -> 58K Conversion MUST HAVE: Ability to Obtain a DHS FEMA ...
National Harbor, MD · On-site
$26.44/hr
Service Desk Analyst (Multiple Openings) Location: National Harbor - Oxon Hill, MD Duration: 3-6 Month Contract to Hire PAY RATE: $26.44/hr. -> 58K Conversion MUST HAVE: Ability to Obtain a DHS FEMA ...
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... service quality. Education and Background * IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) * ITILv4 ...
Quantico, VA · On-site
$22 - $30.25/hr
Responsibilities : • Provide service desk support to all customer IT groups for both unclassified ... Secret, Must Have Clearance to Start • IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) • A minimum ...
Quantico, VA · On-site
$22 - $30.25/hr
Responsibilities : • Provide service desk support to all customer IT groups for both unclassified ... Secret, Must Have Clearance to Start • IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) • A minimum ...
Washington, DC · On-site
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... i.e., end-user application support and system issues are identified, prioritized and resolved)
Washington, DC · On-site
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... i.e., end-user application support and system issues are identified, prioritized and resolved)
Washington, DC · On-site
$110 - $130/hr
Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-quality customer service to the firm's staff and ...
Washington, DC · On-site
$110 - $130/hr
Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-quality customer service to the firm's staff and ...
Washington, DC · On-site
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
Washington, DC · On-site
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
Washington, DC · On-site
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
Washington, DC · On-site
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
Washington, DC · On-site
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
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Washington, DC · On-site
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality ... Supervising planning and management of location specific projects; i.e., laptop replacement.
$15.07 - $17.10
3% of jobs
$17.10 - $19.13
8% of jobs
$20.65 is the 25th percentile. Wages below this are outliers.
$19.13 - $21.16
18% of jobs
$21.16 - $23.19
18% of jobs
The median wage is $23.58 / hr.
$23.19 - $25.22
14% of jobs
$27.15 is the 75th percentile. Wages above this are outliers.
$25.22 - $27.25
15% of jobs
$27.25 - $29.29
9% of jobs
$29.29 - $31.32
6% of jobs
$31.32 - $33.35
3% of jobs
$33.35 - $35.38
3% of jobs
$35.38 - $37.41
2% of jobs
$15
$25
$37
| Aspect | Service Desk Analyst I | Service Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like HDI or CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ common |
| Work Environment | Help desk or call center setting, providing technical support to end-users | IT support environment, troubleshooting hardware and software issues for users |
| Employer & Industry Usage | Common in IT service providers, corporate IT departments, government agencies | Used in similar settings, often interchangeable with Service Desk Analyst I in job listings |
Both roles involve providing technical support, troubleshooting issues, and assisting end-users. The main difference lies in terminology; 'Service Desk Analyst I' emphasizes a focus on customer service and communication skills, while 'Service Desk Technician' may highlight technical troubleshooting skills. Employers often use these titles interchangeably, but the core responsibilities and qualifications are similar.
For Service Desk Analyst I jobs in Springfield, VA, the most frequently searched job titles are:
The top searched job categories for Service Desk Analyst I jobs in Springfield, VA are:
Cities near Springfield, VA with the most Service Desk Analyst I job openings:
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Recruiting and staffing services
1 - 10 Employees
Washington, DC, US
1978
