Project Manager
Troy, MI · On-site
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking a disciplined and highly organized Project Manager to ...
Project Manager
Troy, MI · On-site
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking a disciplined and highly organized Project Manager to ...
Project Manager
Troy, MI · On-site
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking a disciplined and highly organized Project Manager to ...
Project Manager
Troy, MI · On-site
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking a disciplined and highly organized Project Manager to ...
Partner Enablement offers various services to coach partners on design and build activities aimed ... The Delivery Manager must be self-sufficient and proactive in managing their work, while ...
Partner Enablement offers various services to coach partners on design and build activities aimed ... The Delivery Manager must be self-sufficient and proactive in managing their work, while ...
Partner Enablement offers various services to coach partners on design and build activities aimed ... The Delivery Manager must be self-sufficient and proactive in managing their work, while ...
Partner Enablement offers various services to coach partners on design and build activities aimed ... The Delivery Manager must be self-sufficient and proactive in managing their work, while ...
Solutions Delivery Manager - Advanced Traffic Management Systems
Detroit, MI · On-site
$136K - $170K/yr
... service management platforms. Support business growth initiatives through solution innovation ... Minimum 15 years of experience delivering complex technology programs. Minimum 8 years of ...
Solutions Delivery Manager - Advanced Traffic Management Systems
Detroit, MI · On-site
$136K - $170K/yr
... service management platforms. Support business growth initiatives through solution innovation ... Minimum 15 years of experience delivering complex technology programs. Minimum 8 years of ...
Design Manager-Advanced Delivery
Detroit, MI · On-site +1
Gilbane is seeking an Design Manager - Advanced Delivery to lead leads the integration of design ... Reviews all scopes of services for all Designers and Consultants; design Teaming Agreements
Design Manager-Advanced Delivery
Detroit, MI · On-site +1
Gilbane is seeking an Design Manager - Advanced Delivery to lead leads the integration of design ... Reviews all scopes of services for all Designers and Consultants; design Teaming Agreements
Oracle ERP Delivery Manager
Detroit, MI · On-site
Deloitte's Enterprise Operations as a Service (EOaaS) practice helps organizations transform ... Managing client relationships for assigned delivery areas and communicating status, risks, issues ...
Oracle ERP Delivery Manager
Detroit, MI · On-site
Deloitte's Enterprise Operations as a Service (EOaaS) practice helps organizations transform ... Managing client relationships for assigned delivery areas and communicating status, risks, issues ...
Delivery Management Engineer II
Detroit, MI · Hybrid
$55.25 - $73.75/hr
... service delivery. 4+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities. 4+ years' experience in ...
Delivery Management Engineer II
Detroit, MI · Hybrid
$55.25 - $73.75/hr
... service delivery. 4+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities. 4+ years' experience in ...
... service delivery. * 6+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities. * 6+ years' experience in ...
... service delivery. * 6+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities. * 6+ years' experience in ...
Manages change/scope creep, ensuring that all scope changes are quickly and properly documented and ... Service and Lighting partners. * Ensures compliance with state, local and federal legal ...
Manages change/scope creep, ensuring that all scope changes are quickly and properly documented and ... Service and Lighting partners. * Ensures compliance with state, local and federal legal ...
Manages change/scope creep, ensuring that all scope changes are quickly and properly documented and ... Service and Lighting partners. * Ensures compliance with state, local and federal legal ...
Manages change/scope creep, ensuring that all scope changes are quickly and properly documented and ... Service and Lighting partners. * Ensures compliance with state, local and federal legal ...
Delivery Supervisor
Lake Orion, MI · On-site
... managing routes, and ensuring deliveries are completed on time * Foster an environment that ... Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service ...
Delivery Supervisor
Lake Orion, MI · On-site
... managing routes, and ensuring deliveries are completed on time * Foster an environment that ... Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service ...
Delivery Supervisor
Lake Orion, MI · On-site
... managing routes, and ensuring deliveries are completed on time * Foster an environment that ... Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service ...
Delivery Supervisor
Lake Orion, MI · On-site
... managing routes, and ensuring deliveries are completed on time * Foster an environment that ... Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service ...
Delivery Supervisor
Lake Orion, MI · On-site
... managing routes, and ensuring deliveries are completed on time * Foster an environment that ... Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service ...
Delivery Supervisor
Lake Orion, MI · On-site
... managing routes, and ensuring deliveries are completed on time * Foster an environment that ... Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service ...
Delivery Supervisor
Lake Orion, MI · On-site
... managing routes, and ensuring deliveries are completed on time * Foster an environment that ... Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service ...
Delivery Supervisor
Lake Orion, MI · On-site
... managing routes, and ensuring deliveries are completed on time * Foster an environment that ... Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service ...
Client Service Coordinator
Bloomfield Hills, MI · On-site
$24 - $28/hr
Act as a liaison between internal teams and client contacts to support day-to-day service delivery * Manage requisition intake, updates, and communication to ensure alignment across teams
Quick apply
Client Service Coordinator
Bloomfield Hills, MI · On-site
$24 - $28/hr
Act as a liaison between internal teams and client contacts to support day-to-day service delivery * Manage requisition intake, updates, and communication to ensure alignment across teams
Processes incoming and outgoing delivery driver paperwork ... Manages multiple drivers and pullers. * Ensures a safe and clean work place. * Other duties may be ...
Processes incoming and outgoing delivery driver paperwork ... Manages multiple drivers and pullers. * Ensures a safe and clean work place. * Other duties may be ...
IT Fulfillment Specialist
Southfield, MI · On-site
$57K - $65K/hr
Reporting to the IT Service Delivery Manager, the Fulfillment Specialist serves as a critical resource in maintaining a responsive and effective user support experience. The ideal candidate combines ...
IT Fulfillment Specialist
Southfield, MI · On-site
$57K - $65K/hr
Reporting to the IT Service Delivery Manager, the Fulfillment Specialist serves as a critical resource in maintaining a responsive and effective user support experience. The ideal candidate combines ...
IT Fulfillment Specialist
Southfield, MI · On-site
Reporting to the IT Service Delivery Manager, the Fulfillment Specialist serves as a critical resource in maintaining a responsive and effective user support experience. The ideal candidate combines ...
IT Fulfillment Specialist
Southfield, MI · On-site
Reporting to the IT Service Delivery Manager, the Fulfillment Specialist serves as a critical resource in maintaining a responsive and effective user support experience. The ideal candidate combines ...
IT Fulfillment Specialist
Southfield, MI · On-site
Reporting to the IT Service Delivery Manager, the Fulfillment Specialist serves as a critical resource in maintaining a responsive and effective user support experience. The ideal candidate combines ...
Quick apply
IT Fulfillment Specialist
Southfield, MI · On-site
Reporting to the IT Service Delivery Manager, the Fulfillment Specialist serves as a critical resource in maintaining a responsive and effective user support experience. The ideal candidate combines ...
Service Delivery Manager information
See Rochester, MI salary details
$26.7K - $37.7K
5% of jobs
$37.7K - $48.7K
12% of jobs
$53K is the 25th percentile. Wages below this are outliers.
$48.7K - $59.7K
20% of jobs
$59.7K - $70.7K
12% of jobs
The median wage is $72.9K / yr.
$70.7K - $81.7K
5% of jobs
$81.7K - $92.7K
7% of jobs
$92.7K - $103.7K
6% of jobs
$112.7K is the 75th percentile. Wages above this are outliers.
$103.7K - $114.7K
9% of jobs
$114.7K - $125.7K
12% of jobs
$125.7K - $136.7K
9% of jobs
$136.7K - $147.7K
3% of jobs
$26.7K
$86.5K
$147.7K
How much do service delivery manager jobs pay per year?
As of Sep 2, 2026, the average yearly pay for service delivery manager in Rochester, MI is $86,467.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $117,800.00 per year, depending on experience, location, and employer.
What is a service delivery manager?
Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.
What does a service delivery manager do?
Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.
What skills and qualifications are needed to be a service delivery manager?
To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.
How does a service delivery manager collaborate with cross-functional teams to ensure project success?
A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
What is the difference between Service Delivery Manager vs Project Manager?
| Aspect | Service Delivery Manager | Project Manager |
|---|---|---|
| Primary Focus | Overseeing ongoing service delivery and client satisfaction | Planning, executing, and closing specific projects |
| Certifications | ITIL, PMP, or similar | PMP, PRINCE2, or similar |
| Work Environment | Client-facing, operational teams | Project teams, temporary or cross-functional |
| Industry Usage | IT, telecom, managed services | Construction, IT, engineering, various industries |
The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.
How much do service delivery managers make?
Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs
What job categories do people searching Service Delivery Manager jobs in Rochester, MI look for?
The top searched job categories for Service Delivery Manager jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Service Delivery Manager jobs?
Cities near Rochester, MI with the most Service Delivery Manager job openings:
Job description
Job Summary:
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking a disciplined and highly organized Project Manager to lead the day-to-day execution of client engagements, ensuring projects are delivered within agreed scope, schedule, and budget while maintaining strong execution discipline throughout the delivery lifecycle.
Responsibilities:
• Manage project scope, schedule, and budget throughout the delivery lifecycle
• Maintain detailed project plans and ensure execution remains aligned with agreed commitments
• Coordinate project activities across delivery teams and stakeholders
• Ensure work is progressing according to defined milestones and timelines
• Maintain clear visibility into project status and execution progress
• Track project risks, issues, and dependencies
• Escalate risks or challenges early to the Service Delivery Manager
• Maintain structured project documentation and reporting
• Ensure project decisions and changes are properly documented
• Support structured project reviews and governance checkpoints
• Ensure delivery teams understand project scope, expectations, and timelines
• Facilitate project meetings, planning sessions, and execution checkpoints
• Monitor progress against milestones and ensure alignment across teams
• Help remove obstacles that could impact project progress
• Prepare structured project status reports
• Provide clear updates on progress, risks, and project health
• Ensure leadership has accurate visibility into project execution
• Maintain project tracking systems and documentation
Qualifications:
Required:
• 5–10+ years of progressive experience in project management within professional services, consulting, or technology delivery environments
• Demonstrated experience leading complex projects or programs involving multiple stakeholders and delivery teams
• Strong understanding of project management principles including scope, schedule, risk, and budget management
• Demonstrated ability to identify risks early and manage issues proactively
• Experience coordinating work across cross-functional delivery teams
• Strong organizational skills and attention to detail in managing project documentation and reporting
• Bachelor’s degree in Business Administration, Engineering, Information Systems, or related field required
Preferred:
• Experience managing project execution in professional services or consulting environments
• Experience working closely with delivery leadership or client delivery managers in structured delivery environments preferred
• PMP or equivalent project management certification preferred but not required
Company:
Entrega is a leading technology and information partner for business,create and manage complex web applications. Founded in 2001, the company is headquartered in Troy, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking a disciplined and highly organized Project Manager to lead the day-to-day execution of client engagements, ensuring projects are delivered within agreed scope, schedule, and budget while maintaining strong execution discipline throughout the delivery lifecycle.
Responsibilities:
• Manage project scope, schedule, and budget throughout the delivery lifecycle
• Maintain detailed project plans and ensure execution remains aligned with agreed commitments
• Coordinate project activities across delivery teams and stakeholders
• Ensure work is progressing according to defined milestones and timelines
• Maintain clear visibility into project status and execution progress
• Track project risks, issues, and dependencies
• Escalate risks or challenges early to the Service Delivery Manager
• Maintain structured project documentation and reporting
• Ensure project decisions and changes are properly documented
• Support structured project reviews and governance checkpoints
• Ensure delivery teams understand project scope, expectations, and timelines
• Facilitate project meetings, planning sessions, and execution checkpoints
• Monitor progress against milestones and ensure alignment across teams
• Help remove obstacles that could impact project progress
• Prepare structured project status reports
• Provide clear updates on progress, risks, and project health
• Ensure leadership has accurate visibility into project execution
• Maintain project tracking systems and documentation
Qualifications:
Required:
• 5–10+ years of progressive experience in project management within professional services, consulting, or technology delivery environments
• Demonstrated experience leading complex projects or programs involving multiple stakeholders and delivery teams
• Strong understanding of project management principles including scope, schedule, risk, and budget management
• Demonstrated ability to identify risks early and manage issues proactively
• Experience coordinating work across cross-functional delivery teams
• Strong organizational skills and attention to detail in managing project documentation and reporting
• Bachelor’s degree in Business Administration, Engineering, Information Systems, or related field required
Preferred:
• Experience managing project execution in professional services or consulting environments
• Experience working closely with delivery leadership or client delivery managers in structured delivery environments preferred
• PMP or equivalent project management certification preferred but not required
Company:
Entrega is a leading technology and information partner for business,create and manage complex web applications. Founded in 2001, the company is headquartered in Troy, USA, with a team of 51-200 employees. The company is currently Growth Stage.