Service Delivery Manager Jobs in Remote, OR (NOW HIRING)

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.

As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

These end-users-the humans who benefit from our work-are at the core of everything we do. We research beneficiaries' needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

Position Summary

The Accounting Operations Manager is responsible for supporting all aspects of Nava's accounting operations including accounts payable (A/P) and accounts receivable (A/R), Payroll, month-end close out, reconciliation, state reporting compliance, and auditing. This role reports to the Controller and assists with maintaining the general ledger system and internal controls, ensuring compliance with GAAP and FAR. The Accounting Operations Manager fulfills these duties using a high level of discretion in collaboration with Contracts, People Operations, Program Finance, Delivery Management, and Nava leadership. These responsibilities together support Nava's culture and mission: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work

What you'll do

• • Preparing recurring month-end journal entries 
  • Preparing the reconciliation for assigned balance sheet accounts
  • Assisting with preparing the month-end closing schedule
  • Supporting the review, approval and posting of A/P invoices, A/R invoices, Cash Receipts, and Labor costs
  • Assisting with the preparation of financial workbook and presentations
  • Reviewing and organizing incoming mail
  • Responding to and filing state reports, including submitting payments to maintain state compliance
  • Preparing schedules to support state filings
  • Coordinating with A/P to ensure accurate and timely recording with saving backups
  • Communicating with Paylocity about any state notifications related to payroll
  • Researching and resolving any issues related to state compliance
  • Setting up new hires in system and sending temporary login passwords 
  • Adding fringe related project codes, overhead/G&A codes, and PTO accrual plan to system
  • Reconciling salary/hourly rates, termed dates, name changes, and organization in Unanet to the data in Paylocity
  • Deactivating user accounts
  • Resolving any import errors from Paylocity to Unanet
  • Review A/P, A/R and Payroll day-to-day transactions
  • Assisting in preparing audit documentations and analyses
  • Assisting with helpdesk tickets relating to accounting
  • Serving as a backup for processing of A/P, A/R
  • Processing payroll
  • Recommending and implementing processes to improve efficiencies
  • Developing and maintaining accounting policies and SOPs

Required skills

• • 5-10 years of relevant accounting experience
  • Experience with government contracting, payroll, and month-end closeout is required
  • Working knowledge of GAAP and FAR requirements
  • Strong organizational skills and ability to prioritize
  • Excellent customer service skills for both internal and external customers
  • Bachelor's degree in accounting, finance or business administration
  • Unanet experience a plus
  • Proficient in GSuite, Slack, Zoom, Excel, and Apple computers

Desired skills

• • Experience working with a public benefit company

Other requirements

All roles at Nava require the following:

  Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired.

  Candidates offered a job at Nava must have work authorization that does not require visa sponsorship, either currently or in the future. Please be aware that most of our positions require U.S. citizenship or a green card.

  May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

Perks working with Nava

 Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits.

 Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave.

 Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well.

 Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave.

 Employee wellness program: Access our comprehensive Employee Wellness Program.

 Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC.

 Fertility support: Benefit from fertility support and treatment options.

 Sabbatical leave: We offer a sabbatical leave program.

 401k contributions: We match 4% of your salary in 401k contributions.

 Flexible work arrangements: We offer flexible work arrangements to suit your needs.

 Home office setup: Receive assistance with your home office setup and a monthly phone allowance.

 Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable).

 Learning and development: Access our comprehensive learning and development program.

 Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license.

 Equity stock options: Benefit from equity stock options.

 Employee referral program: Participate in our employee referral program.

 Commuter benefits: Enjoy commuter benefits.

 Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance.

 Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work.

Location

We have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.

*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.