1

Service Delivery Manager Jobs in Remote, OR (NOW HIRING)

... 3PL) firm focused on delivering three core promises to our customers: * No Fail Service ... Senior Business Development Manager** to join our freight brokerage organization in a fully remote ...

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

Product Manager

OR · On-site +1

$125K - $145K/yr

... service delivery. What We're Looking For * 5+ years of product management experience, ideally ... within healthcare, IT, pharmacy benefit management (PBM), or health technology. * Bachelor's degree ...

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer ... Other additional duties as assigned, including customer service, sweeping, general stocking and ...

Delivery Driver

Myrtle Creek, OR · On-site

$15.75 - $19.75/hr

Join our team as a Delivery Driver in Veneta, United States! We're seeking energetic and detail ... Excellent time management and organizational skills * Customer service-oriented with a friendly and ...

Delivery Driver

Myrtle Creek, OR

$15.75 - $19.75/hr

Join our team as a Delivery Driver in Veneta, United States! We're seeking energetic and detail ... Excellent time management and organizational skills * Customer service-oriented with a friendly and ...

Delivery Driver

Coos Bay, OR · On-site

$32.66/hr

Work closely with our Merchandisers, Sales Representatives, account personnel, and your manager to ... Experience with merchandising, warehouse, or customer service. * Experience driving a commercial ...

Delivery Driver

Coos Bay, OR · On-site

$32.66/hr

Work closely with our Merchandisers, Sales Representatives, account personnel, and your manager to ... Experience with merchandising, warehouse, or customer service. * Experience driving a commercial ...

Support process improvement initiatives to enhance efficiency, quality, and service delivery. * Assist with customer relationship management, opportunity identification, and business development ...

Showing results 21-40

Service Delivery Manager information

See Remote, OR salary details

$29K

$93.8K

$160.3K

How much do service delivery manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service delivery manager in Remote, OR is $93,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $127,900.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
What job categories do people searching Service Delivery Manager jobs in Remote, OR look for? The top searched job categories for Service Delivery Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Service Delivery Manager jobs? Cities near Remote, OR with the most Service Delivery Manager job openings:
Infographic showing various Service Delivery Manager job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $93,847 per year, or $45.1 per hour.

Senior Business Development Mgr.

Circle Logistics

OR • Remote

Full-time

Posted 15 days ago


Circle Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

We're seeking a dynamic and results-driven **Senior Business Development Manager** to join our freight brokerage organization in a fully remote capacity, working from anywhere across the United States. In this role, you'll take ownership of strategic business growth initiatives, develop and nurture key shipper and carrier relationships, and drive revenue expansion through innovative sales strategies and collaborative partnerships. This is an excellent opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about building long-term success in the transportation and logistics industry.

**Key Responsibilities:**

  • Identify, pursue, and close new shipper and carrier opportunities while developing a robust pipeline of qualified freight prospects
  • Build and maintain strong, strategic relationships with key shippers, carriers, and logistics partners to drive mutual growth and load volume
  • Develop and execute customized freight brokerage strategies tailored to market opportunities, carrier capacity, and organizational goals
  • Analyze freight market trends, carrier capacity, competitive landscape, and shipper needs to inform strategic recommendations and pricing positioning
  • Manage and grow existing shipper accounts while identifying additional freight lanes, service expansions, and cross-sell opportunities to maximize revenue potential
  • Prepare and deliver compelling presentations, rate proposals, and freight solutions to prospective shippers and carrier partners
  • Collaborate cross-functionally with operations, dispatch, and compliance teams to ensure seamless load matching, service delivery, and customer satisfaction
  • Track, monitor, and report on key performance metrics, load volume activity, freight margins, and business development outcomes
  • Mentor and support junior team members on freight brokerage best practices, relationship management, and continuous improvement
  • Negotiate freight rates, service agreements, and carrier contracts while maintaining transparency and ensuring favorable terms for the organization
  • Stay informed of freight industry developments, regulatory changes, emerging opportunities, and competitive positioning to maintain strategic advantage
Qualifications

**Required Qualifications:**

  • 5+ years of professional experience in business development, sales, or account management within a B2B environment
  • Proven track record of successfully building and growing a book of business from prospecting through closure
  • Demonstrated ability to develop and maintain strong client and partner relationships across diverse industries
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
  • Excellent communication and presentation skills, with the ability to articulate value propositions clearly and persuasively
  • Self-motivated and entrepreneurial mindset with the ability to work independently while driving measurable results
  • Strategic thinking capability with experience developing and executing business development plans
  • Proficiency with CRM systems, sales tools, and Microsoft Office Suite
  • Resilience and adaptability in navigating complex sales cycles and market challenges

**Preferred Qualifications:**

  • Experience in team leadership, mentoring, or building high-performing sales teams
  • Background in account management or territory management with demonstrated revenue growth
  • Experience with market research, competitive analysis, and strategic positioning
  • Familiarity with project management methodologies and tools
  • Advanced negotiation and contract management experience
  • Bachelor's degree in Business, Marketing, Sales, or related field
  • Experience in a specific industry vertical (logistics, technology, professional services, or similar)
Additional Information

All your information will be kept confidential according to EEO guidelines.


What Circle Logistics employees say

Hours and flexibility

Workplace

Get the full story on Breakroom