ZipRecruiter

Log In

1

Service Delivery Manager Jobs in Madison, WI (NOW HIRING)

Domino's Pizza

Delivery Driver

Janesville, WI

$18 - $25/hr

Many managers started as drivers--this is a great way to build skills in customer service, delivery, and producing a great product. REQUIREMENTS * Minimum Age * 18 years old * Valid Drivers License ...

Domino's

Delivery Driver

Janesville, WI · On-site

$18 - $25/hr

Many managers started as drivers-this is a great way to build skills in customer service, delivery, and producing a great product. REQUIREMENTS * Minimum Age * 18 years old * Valid Drivers License At ...

AQUALIS

Landscape Crew Lead (SDM)

Madison, WI · On-site

$25 - $32/hr

The Service Delivery Manager (SDM / Landscape Crew Lead) assists with keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the ...

AQUALIS

Landscape Crew Lead (SDM)

Madison, WI · On-site

$25 - $32/hr

The Service Delivery Manager (SDM / Landscape Crew Lead) assists with keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the ...

AQUALIS

Landscape Technician (ASDM)

Madison, WI · On-site

$21 - $23/hr

The Assistant Service Delivery Manager (ASDM / Landscape Technician) assists with keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information ...

AQUALIS

Landscape Technician (ASDM)

Madison, WI · On-site

$21 - $23/hr

The Assistant Service Delivery Manager (ASDM / Landscape Technician) assists with keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information ...

Ricoh USA, Inc.

Senior Operations Manager

Madison, WI · On-site

A SME in the Service Delivery vertical portfolio standards; tools, processes and best practices ... Ecosystem/vendor management. Opportunity Identification * Maintains a continuing education of new ...

Kayser Janesville

Service Advisor

Janesville, WI · On-site

$55 - $95/hr

... delivery. * Maintain detailed records of customer interactions and vehicle service histories. * Follow up with customers on service status and post-service satisfaction. * Manage appointment ...

New

Kayser, Inc.

Service Advisor

Janesville, WI · On-site

$55 - $95/hr

... delivery. * Maintain detailed records of customer interactions and vehicle service histories. * Follow up with customers on service status and post-service satisfaction. * Manage appointment ...

New

Kayser Automotive

Service Advisor

Janesville, WI · On-site

$55 - $95/hr

... delivery. * Maintain detailed records of customer interactions and vehicle service histories. * Follow up with customers on service status and post-service satisfaction. * Manage appointment ...

New

previous pagenext page

Showing results 21-40

All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Madison, WI

Service Delivery Manager information

See Madison, WI salary details

$29.2K

$94.7K

$161.7K

How much do service delivery manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service delivery manager in Madison, WI is $94,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $129,000.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What job categories do people searching Service Delivery Manager jobs in Madison, WI look for?

The top searched job categories for Service Delivery Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Service Delivery Manager jobs?

Cities near Madison, WI with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Madison, WI as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $94,656 per year, or $45.5 per hour.

Delivery Driver

Domino's Pizza

Janesville, WI

$18 - $25/hr

Full-time

Re-posted 15 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,940 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

JOB DESCRIPTION

Domino's Pizza Delivery Driver

Make deliveries, earn great tips, and provide friendly, fast service to our customers. Drivers are paid cash nightly, including tips and mileage reimbursement. With wages and tips, you can earn $18–$25 per hour.

Why you’ll love this role

  • Flexible full-time and part-time schedules

  • Competitive cash-paid earnings (mileage & tips)

  • Paid training with potential bonus earnings

  • Career growth with advancement opportunities

  • Meal discounts

Domino’s is committed to promoting from within. Many managers started as drivers—this is a great way to build skills in customer service, delivery, and producing a great product.


REQUIREMENTS
  • Minimum Age
  • 18 years old
  • Valid Drivers License

ABOUT THE COMPANY

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry! Locally owned - not a corporate store.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

View All Domino's Jobs