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Service Delivery Manager Jobs in Baton Rouge, LA

Hudson Automotive Group

Service Manager

Baton Rouge, LA · On-site

$175K/yr

S., and we're passionate about delivering an exceptional customer experience. If you're an experienced Service Manager in the automotive industry with a track record of success developing and leading ...

Hudson Automotive Group

Service Manager

Baton Rouge, LA · On-site

$75K - $100K/yr

S., and we're passionate about delivering an exceptional customer experience. If you're an experienced Service Manager in the automotive industry with a track record of success developing and leading ...

A First Name Basis

Care Manager

Denham Springs, LA · On-site

Position Summary: The Care Manager will be responsible for developing personalized care plans ... Collaborate with community resources and stakeholders to enhance service delivery. * Maintain ...

Texas Roadhouse

Service Manager

Denham Springs, LA · On-site

$5.2K/mo

... delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today! As a Service Manager your responsibilities would include: * Driving sales, steps of ...

Texas Roadhouse

Service Manager

Denham Springs, LA · On-site

$5.2K/mo

... delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today! As a Service Manager your responsibilities would include: * Driving sales, steps of ...

A First Name Basis

Care Manager

Baton Rouge, LA · On-site

We are seeking a dedicated and compassionate Care Manager to join our team. The ideal candidate ... Collaborate with community resources and stakeholders to enhance service delivery. * Maintain ...

Popeyes

Service Manager

Baton Rouge, LA · On-site

$14 - $15/hr

Popeyes - Immediate Assistant Restaurant Manager Needed Are you passionate about delivering a ... Oversee guest services and resolve issues * Training and coaching team members * Running daily ...

Popeyes

Service Manager

Baton Rouge, LA · On-site

$14 - $15/hr

Popeyes - Immediate Assistant Restaurant Manager Needed Are you passionate about delivering a ... Oversee guest services and resolve issues * Training and coaching team members * Running daily ...

ENFRA LLC

Service Manager

Baton Rouge, LA

Overview The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in ...

ENFRA LLC

Service Manager

Baton Rouge, LA · On-site

The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in collaboration with ...

ENFRA LLC

Service Manager

Baton Rouge, LA · On-site

Overview The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in ...

ENFRA LLC

Service Manager

Baton Rouge, LA · On-site

Overview The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in ...

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All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Baton Rouge, LA

Service Delivery Manager information

See Baton Rouge, LA salary details

$27.9K

$90.2K

$154.1K

How much do service delivery manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service delivery manager in Baton Rouge, LA is $90,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $122,900.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What are the most commonly searched types of Service Delivery jobs in Baton Rouge, LA?

The most popular types of Service Delivery jobs in Baton Rouge, LA are:

What job categories do people searching Service Delivery Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Service Delivery Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Service Delivery Manager jobs?

Cities near Baton Rouge, LA with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you

Service Manager

Hudson Automotive Group

Baton Rouge, LA • On-site

$175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Hudson Automotive Group rating

4.2

Company rating: 4.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

151st of 155 rated car dealerships

Job description

All Star Automotive, part of the award-winning Hudson Automotive Group, is on the lookout for an experienced, talented, and driven Service Manager to join our award-winning, high-volume service team. Hudson Automotive is one of the largest and fastest-growing automotive dealer groups in the Southeast U.S., and we’re passionate about delivering an exceptional customer experience. If you’re an experienced Service Manager in the automotive industry with a track record of success developing and leading high performing service teams, it’s time to shift your career into gear with All Star Automotive!

What do we offer?

  • Top Compensation (our top performing Service Managers earn $175K+ a year)
  • Collaborative work environment and customer centric culture
  • Hudson Academy: Continuous Employee Professional Development
  • Medical, Dental, Vision, and Life Insurance
  • 401k
  • Paid Time Off: All Full-time employees can accrue up to 10 PTO days per year
  • Employee discounts on vehicles, products & services

Who are we looking for?

  • Energetic leader with the ability to develop, motivate and retain a top performing team of service advisors.
  • Leader with a proven track record of delivering on goals while maintaining the highest standards of customer service and satisfaction.
  • Ability to collaborate with other departments and build great teams.

Qualifications:

  • Track record of success developing service departments and unlocking the potential of all employees within this department.
  • Proven experience in training, directing, and removing barriers to success.
  • Prior automotive service management experience is required. 

Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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