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Service Delivery Manager Contract Jobs (NOW HIRING)

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...

ITS GROUP

Service Delivery Manager

Paris, TX · On-site

Diplômé d'une école d'ingénieurs ou équivalent BAC+3 * Vous justifiez d'une expérience réussie de minimum 8 ans en tant que Service Delivery Manager . * Vous êtes curieux et motivé. Nos ...

T-Mobile

Service Delivery Manager, Government

Denver, CO · On-site

$84.20K - $151.80K/yr

Job Overview The Service Delivery Manager - GOV is responsible for the disciplined execution of public-sector and regulated B2B service deliveries at T-Mobile. This role ensures deployment and ...

Entersekt

Service Delivery Manager (US)

Knoxville, TN · On-site

The Role The Service Delivery Manager acts as the client's advocate, ensuring services and products ... Contract Renewal and Negotiations: Support contract renewals, negotiating service terms to meet ...

T-Mobile

Service Delivery Manager-SMB

New York, NY · On-site

$74.40K - $134.10K/yr

Job Overview The Service Delivery Manager - SMB at T-Mobile is responsible for overseeing the execution of standardized B2B service deliveries for small and medium business customers. This role ...

T-Mobile

Service Delivery Manager-SMB

Atlanta, GA · On-site

$74.40K - $134.10K/yr

Job Overview The Service Delivery Manager - SMB at T-Mobile is responsible for overseeing the execution of standardized B2B service deliveries for small and medium business customers. This role ...

Capgemini

Service Delivery Manager (SDM)

Cincinnati, OH · On-site +1

$93.80K - $224.91K/yr

Service Delivery Manager (SDM) At Capgemini Engineering, the world leader in engineering services ... Experienced Professionals Contract Type: Permanent Location: Cincinnati, US Brand: Capgemini ...

Wipro Limited

SAP Service Delivery Manager

Northville, NY · On-site

$125K - $210K/yr

SAP Service Delivery Manager City: Northville State/Province: Michigan Posting Start Date: 5/20/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting ...

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All JobsService Delivery Manager Contract Jobs

Service Delivery Manager Contract information

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$29K

$93.9K

$160.5K

How much do service delivery manager contract jobs pay per year?

As of May 29, 2026, the average yearly pay for service delivery manager contract in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Delivery Manager (Contract), and why are they important?

To thrive as a Service Delivery Manager (Contract), you need strong project management skills, service delivery experience, and often a degree in business or IT-related fields. Familiarity with IT Service Management (ITSM) frameworks like ITIL, as well as tools such as ServiceNow or Jira, is typically required, and ITIL certification is highly valued. Exceptional communication, stakeholder management, and problem-solving abilities set successful candidates apart. These skills and qualifications are crucial for ensuring that contracted services meet client expectations, contractual obligations, and organizational goals efficiently.

How does a Service Delivery Manager on contract typically collaborate with client teams to ensure service expectations are met?

As a contract Service Delivery Manager, you'll regularly engage with client stakeholders to understand their evolving needs and expectations. You’ll coordinate between internal technical teams and the client, facilitating status meetings, clarifying service-level agreements, and proactively addressing any issues. Effective communication and relationship-building are essential, as you act as the main point of contact for operational concerns and escalations. This collaborative approach helps ensure that services are delivered smoothly and contractual obligations are consistently met.

What does a Service Delivery Manager on a contract basis do?

A Service Delivery Manager (SDM) on a contract basis oversees the delivery of services to clients, ensuring that agreed-upon standards, timelines, and budgets are met. They act as the main point of contact between clients and service teams, manage service-level agreements (SLAs), and handle any issues or escalations. Contract SDMs are typically brought in for specific projects or to cover temporary needs, and they focus on maintaining high customer satisfaction during their period of engagement.

What is the difference between Service Delivery Manager Contract vs Service Desk Manager?

AspectService Delivery Manager ContractService Desk Manager
CredentialsRelevant certifications (ITIL, PMP), experience in service managementITIL, HDI certifications, experience in help desk operations
Work EnvironmentClient sites, project-based, contract rolesHelp desk centers, internal IT support teams
Employer & IndustryConsulting firms, IT service providers, corporationsLarge organizations, IT departments, service providers
Search & ComparisonOften compared for contract roles managing service deliveryCompared for operational management of support teams

The Service Delivery Manager Contract typically oversees end-to-end service delivery on a contractual basis, focusing on client satisfaction and project outcomes. The Service Desk Manager manages daily help desk operations, ensuring support team efficiency. While both roles require service management certifications and involve client or internal support, the Contract role emphasizes project-based delivery, whereas the Service Desk Manager focuses on ongoing support operations.

More about Service Delivery Manager Contract jobs
What cities are hiring for Service Delivery Manager Contract jobs? Cities with the most Service Delivery Manager Contract job openings:
What are the most commonly searched types of Service Delivery Manager jobs? The most popular types of Service Delivery Manager jobs are:
What states have the most Service Delivery Manager Contract jobs? States with the most job openings for Service Delivery Manager Contract jobs include:
What job categories do people searching Service Delivery Manager Contract jobs look for? The top searched job categories for Service Delivery Manager Contract jobs are:
Service Delivery Manager Contract jobs near you
Infographic showing various Service Delivery Manager Contract job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.
Service Delivery Manager

Service Delivery Manager

Clearwater Analytics

Boise, ID • On-site

Full-time

Posted 29 days ago

Job description

Job Summary:
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client engagement, from the daily user to decision maker level.
They are viewed by our clients as a trusted advisor, solving complex investment reporting and portfolio accounting challenges, and acting as a strong internal advocate on their behalf. By maintaining knowledge of product enhancements and the changing investment accounting industry, they play a crucial role providing valuable insights to empower our clients to optimize their investment operations, ensuring client satisfaction and driving business growth.
Responsibilities:
  • Plans and oversees the fulfillment of accurate daily reporting support and service for clients, ensuring quality servicing, adherence to SLAs, and operational performance in line with SOPs.
  • Coordinate and execute resolution of service incidents and escalation of technical issues.
  • Manages Client Engagement Model & client health reporting, including planning and leading remote and in-person client engagement meetings and driving platform usage.
  • Provides client training on best practices around daily operational & trading support using Clearwater and advises how to leverage new features and enhancements.
  • Develops client relationships and expands network at those organizations, understanding client business and product needs.
  • Provides guidance and mentorship to Analysts in the team.

Required Skills:
  • Working knowledge of financial services and investment accounting.
  • Working knowledge of structured products, derivatives, fixed-income securities, etc. Preferred.
  • Self-starter who proactively seeks out solutions and expertise.
  • Able to execute in a fast paced and sometimes ambiguous environment.
  • Strong computer skills, including proficiency in Microsoft Office.
  • Excellent attention to detail and strong documentation skills.
  • Outstanding verbal and written communication skills.
  • Strong organizational and interpersonal skills.
  • Exceptional problem-solving abilities.

Education and Experience:
  • Bachelor's degree in accounting or similar field, or relevant experience in Investment Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations.
  • 3+ years of relevant experience.

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