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Service Delivery Manager Contract Jobs (NOW HIRING)

Velocity1

Service Delivery Manager

Nashville, TN · On-site

Responsibilities The Service Delivery Manager is responsible for the daily operational leadership of Velocity1's centralized client support functions, ensuring that service delivery is consistent ...

Peraton

Service Delivery Manager

Mclean, VA

$146K - $234K/yr

Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership ... Supporting contract compliance, auditing, and reporting requirements * Financial and Resource ...

Entrega

Service Delivery Manager

Troy, MI · On-site

The Service Delivery Manager serves as the primary delivery leader for assigned client relationships, maintaining accountability for overall delivery performance, client delivery confidence ...

HelioCampus

Service Delivery Manager

Bethesda, MD

As a Service Delivery Manager, you will serve as a trusted advisor and domain expert for a ... Drive contract renewals and expansion by proactively identifying opportunities to deepen clients ...

Zantech

Service Delivery Manager (Remote)

Ashburn, VA · Remote

Service Delivery Management & Governance (Agile framework, intake governance, capacity planning ... Serve as single point of contact for the contract; interface directly with the CO, COR, and ...

Virtucom, Inc.

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Performix

Service Delivery Manager

Andover, MA · Hybrid

\n \n \n \n \n Service Delivery Manager \n \n \n Schedule: Hybrid, 3 days on site Duration: 6 months \n \n \n Location: Andover, MA \n \n \n \n Top 3 Skillsets Needed: 1. Multitasking multiple work ...

Dataprise

Service Delivery Manager

Rockville, MD · On-site +1

The Service Delivery Manager (SDM) is the client's primary operational advocate and is responsible ... Existing customer satisfaction/retention from contract term status and survey results. The ...

NetApp

Service Delivery Manager

Morrisville, NC · On-site

Job Summary As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp's Managed Services to customers. You will work closely with the NetApp Managed Services ...

bswift

Service Delivery Manager

The Service Delivery Manager is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class software and services. This role partners ...

KNAPP

Service Delivery Manager

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Service Delivery Manager will function as direct contact for IT-related issues overseeing that IT infrastructure is included properly as provided by KNAPP and IT services. The ...

Inspiroz

Service Delivery Manager

Philadelphia, PA · On-site

ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team. As an SDM, you will play a crucial ...

Zones LLC.

Service Delivery Manager

Albany, NY

$120K - $140K/yr

The Service Delivery Manager's role is to develop and manage partnerships with global and ... complex contract. * PMP Certification. * Experience coordinating sub-contracted vendors and ...

Inspiroz

Service Delivery Manager

New York, NY · Remote

ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team. As an SDM, you will play a crucial ...

CleanHarbors

Service Delivery Manager

Englewood, CO · On-site

Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...

Clean Harbors

Service Delivery Manager

Englewood, CO

Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

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Service Delivery Manager Contract information

See salary details

$29K

$93.9K

$160.5K

How much do service delivery manager contract jobs pay per year?

As of Aug 5, 2026, the average yearly pay for service delivery manager contract in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

How does a service delivery manager contract typically collaborate with client teams to ensure service expectations are met?

As a contract Service Delivery Manager, you'll regularly engage with client stakeholders to understand their evolving needs and expectations. You’ll coordinate between internal technical teams and the client, facilitating status meetings, clarifying service-level agreements, and proactively addressing any issues. Effective communication and relationship-building are essential, as you act as the main point of contact for operational concerns and escalations. This collaborative approach helps ensure that services are delivered smoothly and contractual obligations are consistently met.

What does a service delivery manager contract do?

A Service Delivery Manager (SDM) on a contract basis oversees the delivery of services to clients, ensuring that agreed-upon standards, timelines, and budgets are met. They act as the main point of contact between clients and service teams, manage service-level agreements (SLAs), and handle any issues or escalations. Contract SDMs are typically brought in for specific projects or to cover temporary needs, and they focus on maintaining high customer satisfaction during their period of engagement.

What are the key skills and qualifications needed to thrive as a service delivery manager contract, and why are they important?

To thrive as a Service Delivery Manager (Contract), you need strong project management skills, service delivery experience, and often a degree in business or IT-related fields. Familiarity with IT Service Management (ITSM) frameworks like ITIL, as well as tools such as ServiceNow or Jira, is typically required, and ITIL certification is highly valued. Exceptional communication, stakeholder management, and problem-solving abilities set successful candidates apart. These skills and qualifications are crucial for ensuring that contracted services meet client expectations, contractual obligations, and organizational goals efficiently.

What is the difference between Service Delivery Manager Contract vs Service Desk Manager?

AspectService Delivery Manager ContractService Desk Manager
CredentialsRelevant certifications (ITIL, PMP), experience in service managementITIL, HDI certifications, experience in help desk operations
Work EnvironmentClient sites, project-based, contract rolesHelp desk centers, internal IT support teams
Employer & IndustryConsulting firms, IT service providers, corporationsLarge organizations, IT departments, service providers
Search & ComparisonOften compared for contract roles managing service deliveryCompared for operational management of support teams

The Service Delivery Manager Contract typically oversees end-to-end service delivery on a contractual basis, focusing on client satisfaction and project outcomes. The Service Desk Manager manages daily help desk operations, ensuring support team efficiency. While both roles require service management certifications and involve client or internal support, the Contract role emphasizes project-based delivery, whereas the Service Desk Manager focuses on ongoing support operations.

What cities are hiring for Service Delivery Manager Contract jobs? Cities with the most Service Delivery Manager Contract job openings:
What are the most commonly searched types of Service Delivery Manager jobs? The most popular types of Service Delivery Manager jobs are:
What states have the most Service Delivery Manager Contract jobs? States with the most job openings for Service Delivery Manager Contract jobs include:
Service Delivery Manager Contract jobs near you
Infographic showing various Service Delivery Manager Contract job openings in the United States as of July 2026, with employment types broken down into 57% Full Time, 22% Part Time, 1% Temporary, and 20% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

Tata Consultancy Service Limited

Irvine, CA • On-site

$90K - $120K/yr

Full-time

Re-posted 5 days ago

Job description

Service Delivery Manager
The Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient delivery of IT infrastructure services. This role needs managing critical systems that support banking operations, regulatory compliance, and customer-facing platforms, while maintaining high availability and resilience standards.
Key Responsibilities
• Oversee end-to-end delivery of infrastructure services including data centers, networks, cloud platforms, End User platform, Command Center and security systems.
• Ensure compliance with ITIL processes and BFSI regulatory
• Monitor service performance, implement continuous improvement initiatives, and maintain high availability for critical banking applications.
• Manage vendor relationships and ensure adherence to SLAs for outsourced infrastructure services.
• Lead infrastructure projects such as core upgrades, ServiceNow projects, desktop upgrades, disaster recovery implementations, and cloud migrations.
• Coordinate change management activities to minimize service disruption and ensure regulatory compliance.
• Prepare regular performance, risk, and compliance reports for senior leadership and auditors.
• Preparing Status reporting and dashboards.
Required Skills & Qualifications
• 10+ years of experience in IT infrastructure roles, with at least 3 years in service delivery management within BFSI.
• Strong knowledge of networking, cloud platforms (AWS/Azure), virtualization, and storage systems.
• Expertise in ITIL framework and service management best practices.
• Understanding of BFSI-specific compliance and security standards (e.g., RBI guidelines, SOC 2).
• Excellent leadership, communication, and stakeholder management skills.
Salary Range- $90,000-$120,000 a year
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