Service Delivery Manager Position Overview We are seeking an experienced and customer-focused Service Delivery Manager to oversee the delivery of managed services and ensure a high level of client ...
Service Delivery Manager Position Overview We are seeking an experienced and customer-focused Service Delivery Manager to oversee the delivery of managed services and ensure a high level of client ...
Service Delivery Manager Position Overview We are seeking an experienced and customer-focused Service Delivery Manager to oversee the delivery of managed services and ensure a high level of client ...
Service Delivery Manager Position Overview We are seeking an experienced and customer-focused Service Delivery Manager to oversee the delivery of managed services and ensure a high level of client ...
Service Delivery Manager
Fort Lauderdale, FL · On-site
$65K - $90K/yr
WheelHouse IT is seeking a Service Delivery Manager to join our Operations team. This is a vital role focused on the intersection of client satisfaction, process efficiency, and team mentorship. In ...
Service Delivery Manager
Fort Lauderdale, FL · On-site
$65K - $90K/yr
WheelHouse IT is seeking a Service Delivery Manager to join our Operations team. This is a vital role focused on the intersection of client satisfaction, process efficiency, and team mentorship. In ...
Service Delivery Manager
Camp Springs, MD · On-site
Leidos is hiring a customer-oriented Information Technology Service Delivery Manager to support the Air Force National Capital Region (AFNCR) IT Services (ITS) program at Joint Base Andrews (JBA), MD ...
Service Delivery Manager
Camp Springs, MD · On-site
Leidos is hiring a customer-oriented Information Technology Service Delivery Manager to support the Air Force National Capital Region (AFNCR) IT Services (ITS) program at Joint Base Andrews (JBA), MD ...
Service Delivery Manager
Chicago, IL · Hybrid
$98K - $233K/yr
As a Service Delivery Manager / leader, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints ...
Service Delivery Manager
Chicago, IL · Hybrid
$98K - $233K/yr
As a Service Delivery Manager / leader, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints ...
Service Delivery Manager
Chicago, IL · On-site
$120K - $130K/yr
Requirements: From your PASSION to ours This is where you would list the summary of the role As a Manager, Service Delivery (Application Service Delivery & Intake), the role will carry out ...
Service Delivery Manager
Chicago, IL · On-site
$120K - $130K/yr
Requirements: From your PASSION to ours This is where you would list the summary of the role As a Manager, Service Delivery (Application Service Delivery & Intake), the role will carry out ...
Service Delivery Manager
Chicago, IL · On-site
$120K - $130K/yr
Requirements From your PASSION to ours This is where you would list the summary of the role As a Manager, Service Delivery (Application Service Delivery & Intake), the role will carry out ...
Service Delivery Manager
Chicago, IL · On-site
$120K - $130K/yr
Requirements From your PASSION to ours This is where you would list the summary of the role As a Manager, Service Delivery (Application Service Delivery & Intake), the role will carry out ...
Service Delivery Manager
Rockville, MD · Remote
Montgomery County's Alcohol Beverage Services (ABS) is seeking an experienced Service Delivery Manager to lead the migration of its gift card program into Microsoft Dynamics 365 Commerce (D365). This ...
Quick apply
Service Delivery Manager
Rockville, MD · Remote
Montgomery County's Alcohol Beverage Services (ABS) is seeking an experienced Service Delivery Manager to lead the migration of its gift card program into Microsoft Dynamics 365 Commerce (D365). This ...
Requirements From your PASSION to oursThis is where you would list the summary of the role As a Manager, Service Delivery (Application Service Delivery & Intake), the role will carry out ...
Requirements From your PASSION to oursThis is where you would list the summary of the role As a Manager, Service Delivery (Application Service Delivery & Intake), the role will carry out ...
Service Delivery Manager
Atlanta, GA · On-site
Our cutting-edge cybersecurity platform "thefense", industry-leading Managed Detection and Response (MDR) services, and tailored Managed Services deliver proactive protection and operational ...
Service Delivery Manager
Atlanta, GA · On-site
Our cutting-edge cybersecurity platform "thefense", industry-leading Managed Detection and Response (MDR) services, and tailored Managed Services deliver proactive protection and operational ...
Service Delivery Manager
Boise, ID · Remote
Job Summary: A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers ...
Service Delivery Manager
Boise, ID · Remote
Job Summary: A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers ...
The Opportunity We are hiring a Service Delivery Manager (Technical) to lead our service team and own the quality of the technical support we deliver. This is a hybrid role: part senior technical ...
Quick apply
The Opportunity We are hiring a Service Delivery Manager (Technical) to lead our service team and own the quality of the technical support we deliver. This is a hybrid role: part senior technical ...
Service Delivery Manager
$84K - $105K/yr
The Service Delivery Manager is responsible for overseeing the delivery of high-quality IT services across the organization. This includes implementing and enforcing ITIL best practices, leading the ...
Service Delivery Manager
$84K - $105K/yr
The Service Delivery Manager is responsible for overseeing the delivery of high-quality IT services across the organization. This includes implementing and enforcing ITIL best practices, leading the ...
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Service Delivery Manager
Tulsa, OK · On-site
$110K/yr
We are seeking a Service Delivery Manager to oversee our team of technicians, manage day-to-day ticket workflow, and perform a few hours of hands-on technical work for clients each day. This role ...
Quick apply
Be Seen First
Service Delivery Manager
Tulsa, OK · On-site
$110K/yr
We are seeking a Service Delivery Manager to oversee our team of technicians, manage day-to-day ticket workflow, and perform a few hours of hands-on technical work for clients each day. This role ...
Service Delivery Manager
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...
Service Delivery Manager
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...
Service Delivery Manager
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...
Service Delivery Manager
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...
Service Delivery Manager
Englewood, CO · On-site
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Service Delivery Manager
Englewood, CO · On-site
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Service Delivery Manager
Englewood, CO · On-site
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Service Delivery Manager
Englewood, CO · On-site
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
GUS Service Delivery Manager Are you passionate about driving operational excellence and delivering high-quality service in a dynamic environment? Do you enjoy collaborating with cross-functional ...
GUS Service Delivery Manager Are you passionate about driving operational excellence and delivering high-quality service in a dynamic environment? Do you enjoy collaborating with cross-functional ...
Service Delivery Manager
$65K - $116K/yr
Drive process improvement and scalable delivery by standardizing reporting, implementing best ... management experience. Licenses and Certifications Not Specified Skills Not Specified Physical ...
Service Delivery Manager
$65K - $116K/yr
Drive process improvement and scalable delivery by standardizing reporting, implementing best ... management experience. Licenses and Certifications Not Specified Skills Not Specified Physical ...
Junior Service Delivery Manager information
See salary details
$29.5K - $33K
5% of jobs
$33K - $36.4K
10% of jobs
$36.4K - $39.9K
6% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$39.9K - $43.3K
11% of jobs
$43.3K - $46.8K
12% of jobs
The median wage is $48.7K / yr.
$46.8K - $50.2K
12% of jobs
$50.2K - $53.7K
15% of jobs
$54.9K is the 75th percentile. Wages above this are outliers.
$53.7K - $57.1K
14% of jobs
$57.1K - $60.6K
12% of jobs
$60.6K - $64K
3% of jobs
$64K - $67.5K
1% of jobs
$29.5K
$49.2K
$67.5K
How much do junior service delivery manager jobs pay per year?
As of Jun 21, 2026, the average yearly pay for junior service delivery manager in the United States is $49,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $55,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Junior Service Delivery Manager jobs? Cities with the most Junior Service Delivery Manager job openings:
What are the most commonly searched types of Service Delivery Manager jobs? The most popular types of Service Delivery Manager jobs are:
What states have the most Junior Service Delivery Manager jobs? States with the most job openings for Junior Service Delivery Manager jobs include:
Full-time
Posted 2 days ago
Job description
Service Delivery Manager
Position Overview
We are seeking an experienced and customer-focused Service Delivery Manager to oversee the delivery of managed services and ensure a high level of client satisfaction within the commercial industry. This individual will serve as the primary point of contact for clients, manage service performance, coordinate internal teams, and drive continuous improvement across service operations.
The ideal candidate has experience working within a Managed Services Provider (MSP) environment, strong leadership skills, and a proven ability to manage client relationships while ensuring service excellence.
Key Responsibilities
- Manage the overall delivery of managed services to commercial clients
- Serve as the primary point of contact for client escalations, service reviews, and operational communication
- Ensure service level agreements (SLAs) and performance metrics are consistently achieved
- Coordinate with engineering, support, project management, and leadership teams to ensure successful service delivery
- Lead recurring client meetings, including business reviews and operational updates
- Monitor ticket trends, client satisfaction, and service performance to identify areas for improvement
- Drive process improvements and operational efficiencies across service delivery functions
- Assist with onboarding new clients and transitioning services into support operations
- Manage escalations and work proactively to resolve client concerns
- Maintain documentation related to client environments, processes, and service standards
- Support account growth by identifying opportunities for additional services and solutions
Qualifications
- 3+ years of experience in Service Delivery, Account Management, IT Operations, or Managed Services
- Experience working within an MSP or IT services environment
- Strong understanding of managed services, IT infrastructure, cloud services, networking, and support operations
- Proven ability to manage multiple clients and priorities in a fast-paced environment
- Excellent communication, organization, and problem-solving skills
- Experience managing client relationships and executive-level communication
- Familiarity with ticketing systems, SLAs, KPIs, and IT service management best practices
- Experience with platforms such as ConnectWise, ServiceNow, Autotask, Jira, or similar tools preferred
Preferred Qualifications
- ITIL certification or service management experience
- Previous leadership or team management experience
- Technical background in infrastructure, cloud, cybersecurity, or networking
- Bachelor’s degree in Information Technology, Business, or related field preferred