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Junior Service Delivery Manager Jobs (NOW HIRING)

Virtucom, Inc.

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

AceStack

Service Delivery Manager

Baltimore, MD

Service Delivery Manager Location : Baltimore, MD FTE ONLY • Strong understanding of IT infrastructure domains: • Server & storage technologies • Data center operations • Network and security ...

CYNET SYSTEMS

Service Delivery Manager

Richmond, VA · On-site

$50/hr

... e delivery experience. * Hands-on leadership of P1/P2 major incidents in business-critical environments. * Strong ITIL Incident, Major Incident, and Problem Management expertise. * Excellent ...

Artech, LLC

Service Delivery Manager

Austin, TX · Hybrid

$100K - $140K/yr

Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000-$140,000/yr plus 15% bonus Position Summary The Service Delivery Manager (SDM) is the primary leader ...

Avertium

Service Delivery Manager

As a Service Delivery Manager, you will handle the high-quality delivery of Avertium Managed Services that meet and exceed the needs of customers. You will work directly as member of Avertium's Cyber ...

Datavant

Service Delivery Manager

$72K - $78K/yr

Lead Supervisors and frontline teams to deliver high-quality, compliant ROI services * Collaborate with Workforce Management (WFM) and own daily and weekly staffing plans, schedules, and productivity ...

Artech, LLC

Service Delivery Manager

Cupertino, CA · Hybrid

$100K - $140K/yr

Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000-$140,000/yr plus 15% bonus Position Summary The Service Delivery Manager (SDM) is the primary leader ...

Axos Bank

Service Delivery Manager

$110K - $153K/yr

About This Job The Service Delivery Manager is a strategic operational leader within Verdant's Product & IT organization. This role drives alignment between the IT/Product team and Axos's PMO and ...

GovCIO

Service Delivery Manager

Dover, DE · Remote

$180K - $190K/yr

The Service Delivery Manager leads enterprise IT operations and infrastructure programs supporting federal government agencies, including mission-critical environments. This position is fully remote.

GovCIO

Service Delivery Manager

Denver, CO · Remote

$180K - $190K/yr

The Service Delivery Manager leads enterprise IT operations and infrastructure programs supporting federal government agencies, including mission-critical environments. This position is fully remote.

GovCIO

Service Delivery Manager

Little Rock, AR · Remote

$180K - $190K/yr

The Service Delivery Manager leads enterprise IT operations and infrastructure programs supporting federal government agencies, including mission-critical environments. This position is fully remote.

GovCIO

Service Delivery Manager

Juneau, AK · Remote

$180K - $190K/yr

The Service Delivery Manager leads enterprise IT operations and infrastructure programs supporting federal government agencies, including mission-critical environments. This position is fully remote.

GovCIO

Service Delivery Manager

Concord, NH · Remote

$180K - $190K/yr

The Service Delivery Manager leads enterprise IT operations and infrastructure programs supporting federal government agencies, including mission-critical environments. This position is fully remote.

GovCIO

Service Delivery Manager

Jefferson City, MO · Remote

$180K - $190K/yr

The Service Delivery Manager leads enterprise IT operations and infrastructure programs supporting federal government agencies, including mission-critical environments. This position is fully remote.

GovCIO

Service Delivery Manager

Providence, RI · Remote

$180K - $190K/yr

The Service Delivery Manager leads enterprise IT operations and infrastructure programs supporting federal government agencies, including mission-critical environments. This position is fully remote.

GovCIO

Service Delivery Manager

Bismarck, ND · Remote

$180K - $190K/yr

The Service Delivery Manager leads enterprise IT operations and infrastructure programs supporting federal government agencies, including mission-critical environments. This position is fully remote.

GovCIO

Service Delivery Manager

Columbia, SC · Remote

$180K - $190K/yr

The Service Delivery Manager leads enterprise IT operations and infrastructure programs supporting federal government agencies, including mission-critical environments. This position is fully remote.

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How much do junior service delivery manager jobs pay per year?

As of May 29, 2026, the average yearly pay for junior service delivery manager in the United States is $49,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $55,500.00 per year, depending on experience, location, and employer.
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Junior Service Delivery Manager jobs near you
Service Delivery Manager

Service Delivery Manager

Virtucom, Inc.

Naperville, IL • On-site

$41K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Company Overview:
The technology and support needs of school districts have evolved dramatically in recent years. Thriving in today's fast-paced world of digital transformation requires more than just a technology provider. It takes a true technology partner, one with a sincere commitment to serving communities and the next generation of students.
Headquartered in Peachtree Corners, Georgia, with offices in Columbus (GA), Chesapeake (VA), West Palm Beach (FL), Addison (TX), and Naperville (IL), Virtucom is a dynamic and growing company exclusively focused on K-12 education. We specialize in delivering services and support to help educators and administrators integrate the classroom technologies we provide into meaningful learning experiences.
We are deeply passionate about supporting our schools and communities, and just as passionate about creating opportunities for our employees to grow. At Virtucom, you'll find a culture of energy, purpose, and professional opportunity.
Job Overview: Service Delivery Manager - Naperville Facility
We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible for overseeing daily operations, managing a small but critical team, and ensuring the efficient flow of technology products in and out of the facility.
This role will directly manage a team consisting of 1 Courier, 1 Production Associate, and 2 Repair Technicians. The Service Delivery Manager will play a hands-on leadership role, balancing team supervision with operational responsibilities including inventory management, logistics coordination, and warehouse support.
We are currently in the process of establishing our Naperville facility, and this is a pre-opening leadership opportunity.
The selected candidate will play a key role in helping stand up operations, build team culture, and ensure readiness for a planned opening by the end of Q2 2026.
Requirements
Responsibilities:
  • Oversee day-to-day operations of the Naperville facility, ensuring efficiency, accuracy, and productivity.
  • Directly manage and support a team of couriers, production associates, and repair technicians.
  • Coordinate all inbound and outbound logistics, including receiving, processing, staging, and shipping of devices and equipment.
  • Maintain accurate inventory tracking and ensure proper documentation of all assets.
  • Establish and enforce operational processes, workflows, and quality standards.
  • Assist with warehouse operations including loading/unloading, organizing inventory, and maintaining a clean and safe workspace.
  • Monitor team performance, provide coaching, and support employee development.
  • Ensure adherence to service level agreements (SLA) and company performance expectations.
  • Communicate regularly with corporate leadership, dispatch, and other departments to align on priorities and resolve issues.
  • Identify and resolve operational challenges, delays, or inefficiencies proactively.
  • Ensure compliance with company policies related to safety, security, and data handling.
  • Support hiring, onboarding, and training of new employees within the facility.
  • Serve as the primary point of contact for the Naperville branch.
Job Requirements:
  • Proven leadership or supervisory experience in operations, warehouse, logistics, or similar environment.
  • Strong organizational and time management skills with the ability to prioritize multiple tasks.
  • Ability to lift or move heavy product(s) up to 50-75 lbs. using appropriate equipment.
  • Experience with inventory systems, logistics coordination, and workflow management.
  • Understanding of web-based applications and adaptability to software updates.
  • Basic computer and networking knowledge.
  • Strong knowledge of MS Windows operating systems, Google Suite, and/or Android OS.
  • Ability to interact with clients and team members in a professional manner.
  • Strong problem-solving and decision-making skills.
  • High attention to detail and commitment to operational excellence.
  • Ability to work in a fast-paced, evolving environment.
  • Strong communication skills and team leadership capability.
Pre-Hire Requirements:
  • Must pass a comprehensive background check.
  • Valid driver's license and clean Motor Vehicle Record (MVR) preferred.
  • Flexibility to support varying schedules based on operational needs.
Preferred Qualifications:
  • Previous experience managing a warehouse, distribution center, or service facility.
  • Experience in K-12 technology support or IT asset management.
  • Familiarity with device repair workflows or production environments.
  • Experience in startup or new facility launch environments.
Benefits:
  • Competitive Compensation
  • Ability to convert from Hourly to Salary after a 90-day probationary period
  • 401(k) plan with 4% company match**
  • Medical, dental, and vision insurance**
  • Company Paid Holidays**
  • PTO package upon conversion (vacation, sick, and personal days)
  • Opportunity for Career Advancement with promotion from within
  • Comprehensive On-site Training

** Company 401k offered at 6 month tenure
** Medical insurance offered month following DOH
** Company Paid Holidays applies to employees converted to Salary
Salary Description
$41,000 per year - $60,000 per year

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