Service Contract Administrator Jobs in Oregon (NOW HIRING)

Salary: $39.96 - $51.00 Hourly
Location : Medford, OR
Job Type: Full Time
Job Number: 8883
Department: Information Technology
Opening Date: 07/07/2026
Closing Date: Continuous
Job Description
Jackson County Employment Opportunity!
Jackson County Information Technology is looking for a senior database administrator to join our team. Strong Microsoft SQL, Python, and ETL process skills are required. This position is responsible for database administration, server administration, backups, availability groups, security, and general performance of our Microsoft database infrastructure.
Jackson County strives to recruit, hire and retain the best employees!
Pre-Employment Requirements and/or Preferences

• A minimum of 5 years of database administration is preferred.
• Experience with other database technologies such as MySQL, Postgre SQL, and/or Oracle is preferred.
• Submit transcripts, if using college education to meet educational minimum requirements.
• Pass a criminal background check prior to hire.
• Submit an acceptable DMV certified court print prior to hire. Click on the following link to review
• Pass a pre-employment drug screen, which includes screening for Marijuana. Click on the link to review
• The is a non-represented position. (Management/Confidential)

Job Duties and Requirements
I. Position Summary
Ensures the stable and efficient operation of County computer systems by planning, developing, installing, configuring, maintaining, supporting, and optimizing network and/or server-based hardware, software, and/or communication links, depending on area of responsibility.
Levels I-VI are differentiated by the breadth and depth of knowledge required, scope of responsibility, and consequences of error.

• System Administrator I is an entry-level position acting within strictly limited scope of responsibility and/or provides support to more senior staff.
• System Administrator II, III, IV, and V positions require increasing levels of knowledge and experience, exercise increasing levels of independent judgment, and manage systems of increasing levels of importance. Actions may impact mission-critical and/or County-wide systems.
• System Administrator VI is the most senior position in this series. It requires expertise in multiple technical areas and is responsible for systems of profound County-wide importance. Errors in judgment by a System Administrator VI could result in severe financial losses or legal liability for the County.

II. Examples of Essential Position Duties (The following duties represent some of the principal job duties; however, they are not all-inclusive. Other duties may be required or assigned.)

• Evaluates operational needs and recommends solutions. Researches products, services, protocols and standards. Senior positions may plan and manage projects related to area of responsibility.
• Specifies and orders equipment and software. Coordinates delivery of products and services by vendors and contractors. Senior positions may negotiate and oversee service contracts.
• Diagnoses and resolves technical problems, and documents solutions, within assigned area of responsibility. Acts as a technical resource for others. Senior positions may train or mentor other staff.
• Implements improvements, upgrades, and repairs as needed to ensure adequate system performance and availability. Senior positions may negotiate service level agreements with vendors and/or internal or external customers.
• Administers core systems such as email, file, print, and utility servers, and their associated operating systems and software. Provides servers and storage for end-user applications. Senior positions may design and implement core infrastructure.
• Administers server-based databases or end-user applications. Provides technical support and training to end-users. Senior positions may design and implement databases or applications.
• Administers and maintains end user accounts, permissions, and access rights. Senior positions may design and implement identity management and access control systems.
• Administers security solutions, including firewall, anti-virus, encryption, and intrusion detection systems. Senior positions may design and implement security solutions. System Administrator VI position may act as Information Security Officer, responsible for County-wide information security policy and enforcement.
• Ensures reliable storage and recoverability of data. Administers data storage systems. Performs system backup and recovery. Senior positions may perform design and capacity planning and implement data storage and protection solutions.
• Ensures network connectivity for servers and workstations. Manages communication links and network equipment, including routers, and switches. Senior positions may perform network design and capacity planning.
• Maintains software platform for servers and end-user workstations. Manage and deploy software upgrades and patches.
• Creates, documents, and follows procedures relevant to area of responsibility. Senior positions may make strategic and/or policy recommendations to senior management.
• Maintains a current, accurate inventory of equipment and software assets. Senior positions may be responsible for ensuring compliance with software license agreements.
• May act as a supervisor or lead.
• Adheres to regulatory requirements, collective bargaining agreements, County and departmental policies and procedures, required trainings, as well as safe work practices.
• Develops and maintains effective internal and external working relationships at all levels.
• Has regular and reliable attendance. Working evening and irregular hours may be required.

III. Minimum Requirements (Performance of the essential duties of this position includes the following requirements, physical demands and/or working conditions)
Education and Experience

• Level I require an Associate's Degree in Computer Science or a related field and one year of job-related experience;
• Level II requires an Associate's Degree in Computer Science or a related field and three years of job-related experience;
• Level III requires an Associate's Degree in Computer Science or a related field and four years of job-related experience;
• Level IV requires a Bachelor's Degree in Computer Science or a related field and three years of job-related experience;
• Level V requires a Bachelor's Degree in Computer Science or a related field and four years of job-related experience;
• Level VI requires a Bachelor's Degree in Computer Science or a related field and five years of job-related experience;
• OR, for each level, any combination of education and experience, as required for that level, which provides the applicant with the desired skills, knowledge, and ability required to perform the job.

Licenses, Certificates or Other
Requires possession of a valid driver's license and an acceptable driving record. Relevant technical certifications, such as A+, CCNA, Azure Administrator, or equivalent, may be required as applicable to level and area of responsibility.
IV. Other Requirements
Knowledge, Skills and Abilities

• Technical knowledge of computer and network hardware and operating systems.
• Familiarity with common commercial and County-specific application software.
• Understanding of the seven layers of the OSI model, as relevant to area of responsibility.
• Understanding of network and data security concepts and techniques.
• Ability to quickly grasp technical concepts and learn new skills.
• Familiarity with County offices and staff, department functions, and business processes.
• Ability to collect and analyze technical requirements, specifications, and other related data and determine appropriate solutions.
• Ability to effectively communicate technical and non-technical information to other employees, both orally and in writing.
• Ability to develop and maintain effective working relationships with other staff, vendors, public officials, the general public, and/or representatives of other agencies.
• Ability to work independently and prioritize, organize, and manage own work assignments. Senior positions must be able to make critical judgments without guidance and may be required to lead/supervise others.

Physical Demands (Performance of the essential duties of this position includes the following physical demands)
Typically requires climbing, stooping, kneeling, crouching, reaching, standing, walking, sitting, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Requires exerting in excess of 20 pounds of force occasionally and up to 20 pounds of force daily to move objects. Requires driving and may require travel.
Working Conditions (Performance of the essential duties of this position includes the following working conditions)
Work is generally performed in an office environment and may include exposure to disruptive people.
V. Additional Information
This classification description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and change from time to time based upon matters such as, but not limited to, variations in the shift, work demands, seasons, service levels and management's decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification.
Equal Opportunity Employer
ADA and Equal Opportunity Employer
In accordance with the requirements of the Americans with Disabilities Act of 1990 (ADA) and its amendments, Jackson County does not discriminate on the basis of disability in its hiring or employment practices. A person who requires an accommodation for any part of the recruitment process should contact the Human Resources Office, Attn. ADA Coordinator, at (541) 774-6036 or by TTY/TDD 711 or (800) 735-2900 as far in advance as possible but no later than 48 hours before the scheduled need.
Jackson County is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability. For a copy of Jackson County's Equal Employment Opportunity Plan, visit our web site at or call 541-774-6036.
Because of the Immigration Reform Act of 1986, persons hired by the County must be able to present acceptable documents verifying identity and authorization to work in the United States.
Jackson County Benefit Summary - Management/Confidential Employee
Jackson County provides an excellent, generous and comprehensive benefits package for eligible employees and their dependents, as applicable.
This overview provides highlights of the comprehensive benefits package Jackson County management/confidential employees receive. If any statement conflicts with the applicable plan documents, Codified Ordinance, and/or Jackson County policies, the applicable documents will govern.
Insurance
Health Insurance - As of July 1, 2026 Regular full-time employees and their eligible dependents receive medical insurance, including prescription and chiropractic, dental, and vision coverage at a cost to the employee of $25.10 per paycheck ($54.40 per month) toward the monthly composite premium. Regular full-time employees may not waive coverage. Regular part-time employees may enroll in the full plan, with a prorated composite premium depending on their full-time equivalent (FTE), or may elect to waive benefits. Coverage begins on the first of the month following an employee's date of hire.
Hinge - Provided through Regence, Hinge is an online virtual Physical Therapy benefit for all employees and their dependents enrolled in the health insurance plan. This online virtual service will work around your schedule in the comfort of your own home, and there is no cost to the employee.
Wellness Center by CareATC - In addition to health insurance, certain primary care medical services, lab services, and prescription medications are offered at no out-of-pocket cost for the employee who is enrolled in the County's health insurance plan, and their eligible dependents at the wellness center.
Group Life Insurance and Accidental Death and Dismemberment - Fully funded for regular full-time employees (prorated for regular part-time employees), the benefit is equal to two times the employee's annual salary rounded to the next higher $1,000, to a maximum of $500,000. Insurance in excess of $50,000 is a taxable benefit.
Long-term Disability - Fully funded for regular full-time employees (prorated for regular part-time employees), employees are eligible the first of the month following date of hire. The benefits are payable after a waiting period of 60 days at a rate of 66 2/3 percent of base salary, up to a maximum monthly benefit of $12,000.
Voluntary Accidental Death and Dismemberment - Regular employees may choose to participate in additional AD&D coverage through payroll deduction, and have the choice of plan and coverage amounts.
Voluntary Life Insurance - Regular employees may choose to participate in additional Life Insurance coverage through payroll deduction, and have the choice of coverage amounts.
Leaves
Vacation - Regular full-time employees earn vacation leave at a rate of 17 to 33 days annually depending upon years of County service and position band. Regular part-time employe