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Service Center Inbound Calls Jobs in Texas (NOW HIRING)

Patriot Mobile

Inbound Sales Agent

Grapevine, TX

The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...

Service Squad

Be Seen First

Customer Service Representative

Fort Worth, TX · On-site

$20 - $24/hr

Answer inbound calls, capture customer details, and convert calls into booked appointments using ... service, call center, scheduling, or sales support Strong phone presence with clear, friendly ...

Patriot Mobile

Inbound Sales Agent

Grapevine, TX · On-site

$60K - $100K/yr

The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Call Center Representative The Call Center Representative will be responsible for handling inbound and outbound calls, providing excellent customer service, and supporting sales efforts. This role is ...

Bocatti Experience

Call Center Agent

San Antonio, TX · On-site

$16 - $26/hr

Answer inbound calls and respond to customer inquiries professionally * Make outbound calls for ... Previous call center, customer service, or administrative experience preferred * Strong verbal ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Call Center Representative The Call Center Representative will be responsible for handling inbound and outbound calls, providing excellent customer service, and supporting sales efforts. This role is ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Call Center RepresentativeThe Call Center Representative will be responsible for handling inbound and outbound calls, providing excellent customer service, and supporting sales efforts. This role is ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Call Center Representative The Call Center Representative will be responsible for handling inbound and outbound calls, providing excellent customer service, and supporting sales efforts. This role is ...

BizTek People

Customer Service Specialist I

Conroe, TX · On-site

$15.25 - $20/hr

Answer inbound calls, emails, and chat communication using contact center software. * Process standard service requests (start, stop, transfers, reconnects, disconnections). * Provide account balance ...

Elevare Branding

Call Center Representative

San Antonio, TX · On-site

$14.50 - $18.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

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All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Texas

Service Center Inbound Calls information

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How much do service center inbound calls jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service center inbound calls in Texas is $15.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.
What are popular job titles related to Service Center Inbound Calls jobs in Texas? For Service Center Inbound Calls jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Center Inbound Calls jobs in Texas look for? The top searched job categories for Service Center Inbound Calls jobs in Texas are:
What cities in Texas are hiring for Service Center Inbound Calls jobs? Cities in Texas with the most Service Center Inbound Calls job openings:
Service Center Inbound Calls jobs near you
Infographic showing various Service Center Inbound Calls job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,107 per year, or $15.4 per hour.

Inbound Sales Agent

Patriot Mobile

Grapevine, TX

Full-time

Re-posted 22 days ago

Job description

Patriot Mobile (PM) is America's only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G LTE networks. We are committed to providing our members reliable wireless service and exceptional support while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life, and the needs of our Veterans and First Responders.

Job Overview:

The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated, well-spoken, and want to join a growing service-centric team. They will enthusiastically communicate the four pillars of PM's mission statement and set expectations regarding the activation process. A primary function will also be the collection of key information required for the smooth transition and activation of the prospective member's mobile carrier service.

Essential Functions and Responsibilities:

· Contribute to and help the MS team achieve Service Levels by being available to take inbound queue calls, when needed.

· Achieve monthly sales and performance goals as outlined by management.

· Provide exceptional quality and service with every interaction.

· Present information to prospects/members in a clear, concise, and professional manner.

· Value every call and lead; treat members with empathy and care.

· Field inbound calls, outbound follow-up, while providing potential members with the information needed to close the sale.

· Use a consultative sales approach to build rapport and determine the device/plan that best meets members' needs.

· Utilize CRM tools to enter member account information, leads, orders, and upgrades.

· Stay current with Conservative causes and industry information, news, technology, and events.

· Perform other duties as assigned by management.


Required Knowledge/Skills/Abilities:

· Excellent verbal and written communication skills.

  • Understand business-to-consumer selling process and phone sales techniques.
  • Strong desire to succeed through self-motivation, customer service, and a great work ethic.
  • Highly proficient computer skills with multiple programs open, including Microsoft Office.
  • Dependable, including excellent attendance.
  • Flexible schedule with a willingness to work evenings and/or Saturdays.
  • Ability to quickly learn, analyze situations, and make decisions which support the mission of Patriot Mobile.

Education and Experience:

  • Minimum 2 years of inside sales experience, wireless/cell phone preferred.
  • Associates Degree from a regionally accredited college or equivalent combination of work and education experience required.
  • Bachelor's degree from a regionally accredited college preferred.

Physical Requirements:

· Must be able to sit or stand for long periods of time.

· Must be able to work in a variety of spaces to include cubicle, counter, and or desk areas.

· Must be able to lift and move items up to 25 pounds.

Patriot Mobile is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, or national origin.


Please note that a background check and drug screen will be required before the first day of employment.

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