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Service Center Inbound Calls Jobs in Oregon (NOW HIRING)

Edelman Financial Engines, LLC

Inbound Investment Advisor

OR · On-site +1

$50K - $67K/yr

  • Medical

  • Dental

  • Retirement

Take inbound calls and review financial goals to uncover needs and opportunities; provide ... Outstanding customer service experience and strong desire to help people * Results oriented, with a ...

Grants Pass Toyota

Automotive Call Center Agent

Grants Pass, OR

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support on inbound calls. You'll be instrumental in ensuring smooth transitions by setting ... Employee discounts on products and services Qualifications * High School diploma or equivalency.

Grants Pass Toyota

Automotive Call Center Agent

Grants Pass, OR

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support on inbound calls. You'll be instrumental in ensuring smooth transitions by setting ... Employee discounts on products and services Qualifications * High School diploma or equivalency.

Healthcare Support Staffing

Walgreens

Beaverton, OR · On-site

$19.50 - $25.50/hr

... center, consistent with service and quality standards. Provides pricing, availability, and schedules information within established guidelines. Receives inbound and outbound calls to patients or MD ...

Humana

OR · On-site

$19.24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will handle 40+ inbound calls daily from our members in a fast-paced inbound call center ... You must have a minimum of 2 years of customer service experience * You must have demonstrated ...

Humana

OR · On-site

$19.24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will handle 40+ inbound calls daily from our members in a fast-paced inbound call center ... You must have a minimum of 2 years of customer service experience * You must have demonstrated ...

Load King

CUSTOMER SERVICE REPRESENTATIVE

Portland, OR · On-site

$17 - $23/hr

This role is responsible for answering inbound phone calls, providing accurate information ... Bilingual preferred. * 2 years experience in customer service, call center, or sales support ...

Aspen Dental

Bilingual Scheduling Center Agent

OR

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... about Aspen Dental services, * Answer inbound calls in a high-volume environment, while ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

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Showing results 21-40

All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Oregon

Service Center Inbound Calls information

See Oregon salary details

$10

$17

$27

How much do service center inbound calls jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service center inbound calls in Oregon is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are popular job titles related to Service Center Inbound Calls jobs in Oregon?

For Service Center Inbound Calls jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Service Center Inbound Calls jobs in Oregon look for?

The top searched job categories for Service Center Inbound Calls jobs in Oregon are:

What cities in Oregon are hiring for Service Center Inbound Calls jobs?

Cities in Oregon with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you

Clinic Call Center Rep - Remote**

Samaritan Health Services

Corvallis, OR • Remote

$16.50 - $20.75/hr

Full-time

Re-posted 7 hours ago

Samaritan Health Services rating

7.5

Company rating: 7.5 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

234th of 887 rated healthcare providers

Job description

**This position is fully remote. Applicants must reside in the State of Oregon in order to qualify for this position**        

  • JOB SUMMARY/PURPOSE
    • Takes inbound calls and ensures efficient and prompt responses to inquiries. Responsible for making patients and their needs a primary focus. Cultivates positive and productive patient relationships with the Samaritan System. Utilizes system policies and procedures to try and meet patient's needs and seeks information to recognize patient preferences and facilitate solutions to patient problems.
  • DEPARTMENT DESCRIPTION
    • The Clinic Call Center takes inbound calls and ensures efficient and prompt responses to inquiries from patients. Responsible for making patients and their needs a primary focus. Cultivates positive and productive patient relationships with the Samaritan System. Utilizes system policies and procedures to help patients schedule appointments, communicate with their providers and facilitate their daily care.
  • EXPERIENCE/EDUCATION/QUALIFICATIONS
    • High school diploma or equivalent required.
    • Experience or training with computer applications required.
    • One (1) year experience or training in a position of similar responsibility and complexity preferred.
    • Experience or training with medical/insurance terminology preferred.
  • KNOWLEDGE/SKILLS/ABILITIES
    • Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others. 
    • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 
    • Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
    • Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
    • Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. 
    • Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages. 
  • PHYSICAL DEMANDS

    • Rarely
      (1 - 10% of the time)

      Occasionally
      (11 - 33% of the time)

      Frequently
      (34 - 66% of the time)

      Continually
      (67 – 100% of the time)

      WALK - INCLINE

      LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

      LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

      LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

      CARRY 1-handed, 0 - 20 pounds

      CARRY 2-handed, 0 - 20 pounds

      SQUAT Repetitive

      SQUAT Static (hold >30 sec)

      PUSH (0-20 pounds force)

      PULL (0-20 pounds force)

      STAND

      CLIMB - STAIRS

      KNEEL (on knees)

      REACH - Upward

      SIT

      WALK - LEVEL SURFACE

      BEND FORWARD at waist

      ROTATE TRUNK Sitting

      ROTATE TRUNK Standing

      REACH - Forward

      MANUAL DEXTERITY Hands/wrists

      FINGER DEXTERITY

      PINCH Fingers

      GRASP Hand/Fist

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