ZipRecruiter

Log In

1

Service Center Inbound Calls Jobs in Oregon (NOW HIRING)

Emergency Dental Care USA, Inc

Key Responsibilities Handle high-volume inbound calls from prospective and existing patients ... appropriate services and next steps Meet and exceed daily, weekly, and monthly scheduling and ...

OnPoint Community CU

Contact Center Rep

Portland, OR · On-site

$22.25/hr

Our Contact Center team sits in our Clackamas Operations Contact Center and are the first line of ... service skills to find resolutions and answers to inbound calls and emails. Identifies solutions ...

BECU

Contact Center Associate

OR · On-site +1

$21.78 - $26.63/hr

Handle 70-100 inbound calls per day in a fastpaced contact center. * Deliver highquality, empathetic service aligned with call quality standards that align with our KPIs of average handle time ...

Onpoint

Contact Center Rep

Portland, OR · On-site

$22.25/hr

Contact Center Representative Not just a Customer Service Representative, but a Contact Center ... service skills to find resolutions and answers to inbound calls and emails. Identifies solutions ...

next page

Showing results 1-20

All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Oregon

Service Center Inbound Calls information

See Oregon salary details

$10

$17

$27

How much do service center inbound calls jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service center inbound calls in Oregon is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are popular job titles related to Service Center Inbound Calls jobs in Oregon?

For Service Center Inbound Calls jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Service Center Inbound Calls jobs in Oregon look for?

The top searched job categories for Service Center Inbound Calls jobs in Oregon are:

What cities in Oregon are hiring for Service Center Inbound Calls jobs?

Cities in Oregon with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you

Inbound Dental Call Center Representative

Emergency Dental Care USA, Inc

On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Appointment Conversion Specialist Call Center (Dental Office) About the Role We are seeking a high-performing, patient-focused Inside Dental Sales Representative to join our growing call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate will use a consultative approach to guide patients through treatment options, overcome objections, and help them move forward with care.

This is an excellent opportunity for a driven sales professional who thrives in a fast-paced, metrics-driven environment and is passionate about helping patients access quality dental care. Key Responsibilities Handle high-volume inbound calls from prospective and existing patients Convert calls into scheduled appointments by effectively communicating value and urgency of care Understand patient needs and recommend appropriate services and next steps Meet and exceed daily, weekly, and monthly scheduling and conversion goals Accurately document all patient interactions in the CRM/practice management system Follow up on unscheduled treatment, missed appointments, and patient inquiries Manage objections related to cost, concerns, and scheduling with confidence and empathy Collaborate with office teams to ensure seamless patient experience Maintain professionalism and positivity in a fast-paced call center environment Availability to work Pacific Standard Time (PST) hours

Apply