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Service Center Inbound Calls Jobs in Remote, OR (NOW HIRING)

Licensed P&C Insurance Agent

OR ยท Remote

$20 - $21/hr

Comfortable handling inbound calls in a quota-driven environment * Flexible to work any schedule ... Company Description Balance Staffing is a full-service staffing agency that aims to unite talented ...

Customer Service Rep

Roseburg, OR ยท On-site

$15.25 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

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REMOTE Outbound Outreach Coordinator

OR ยท Remote

$18 - $18.50/hr

Make 200+ outbound calls daily to engage members and introduce available programs and services ... Handle inbound inquiries and provide exceptional customer service. * Accurately document call ...

Patient Services Representative I

Roseburg, OR ยท On-site

$18.35 - $22.42/hr

... Center: * Direct calls to other departments as needed. * Use sound judgment in handling calls, especially with upset patients. * Understanding of when to escalate calls to triage nurse. * Service ...

Patient Services Representative I

Roseburg, OR

$16.75 - $21.50/hr

... Center: * Direct calls to other departments as needed. * Use sound judgment in handling calls, especially with upset patients. * Understanding of when to escalate calls to triage nurse. * Service ...

Patient Services Representative I

Roseburg, OR ยท On-site

$16.75 - $21.50/hr

... Center: * Direct calls to other departments as needed. * Use sound judgment in handling calls, especially with upset patients. * Understanding of when to escalate calls to triage nurse. * Service ...

Licensed P&C Insurance Agent

OR ยท Remote

$20 - $21/hr

... will respond to incoming calls by positively promoting out clients insurance products to ... Sell Insurance products to inbound callers by understanding their needs and generating quotes on ...

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Service Center Inbound Calls information

See Remote, OR salary details

$10

$16

$26

How much do service center inbound calls jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for service center inbound calls in Remote, OR is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Center Inbound Calls representative, and why are they important?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by Service Center Inbound Calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What are Service Center Inbound Calls?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.
What are popular job titles related to Service Center Inbound Calls jobs in Remote, OR? For Service Center Inbound Calls jobs in Remote, OR, the most frequently searched job titles are:
Property & Casualty Insurance Agent - Licensed

Property & Casualty Insurance Agent - Licensed

Balance Staffing- Call Center

OR โ€ข Remote

$20 - $21/hr

Full-time

Life

Posted 10 days ago


Job description

Job Title: Insurance Agent (English/Spanish) โ€“ P&C License

Licensed P&C Insurance Agents Wanted!
$20/hr - $21/hr + $2/hr bonus | Inbound sales | Flexible schedule, including weekends | Bilingual (English/Spanish) encouraged | paid training | Permanent role with growth opportunities

Location: Remote / Flexible Schedule
Pay: $20/hr - $21/hr + $2/hr Performance Bonus
Schedule: Flexible, including weekdays, weekends & holidays
Training: 7 weeks Monday - Friday 11:30am - 8:30pm EST

Apply today and join Balance Staffing โ€” where your career in insurance sales can thrive!

About the Role

We are hiring licensed Property & Casualty (P&C) insurance agents to join our high-energy, inbound sales team. Youโ€™ll help customers understand their insurance options and provide consultative guidance in a fast-paced, performance-driven environment. This is a permanent position with growth opportunities.

Who Weโ€™re Looking For:

  • Licensed in Property & Casualty (P&C)
  • Bilingual (English/Spanish) candidates encouraged
  • Strong communicator with high emotional intelligence
  • Comfortable handling inbound calls in a quota-driven environment
  • Flexible to work any schedule offered within our hours

What Youโ€™ll Do

  • Handle inbound insurance calls from customers looking for coverage
  • Explain differences in home, auto, and renters insurance
  • Build trust through needs-based consultative selling

Why Youโ€™ll Love It

  • Base pay $20/hr - $21/hr + $2/hr bonus for performance
  • Flexible scheduling, including weekends & holidays
  • 4-week paid training program
  • Permanent role with potential growth into outbound sales and additional products

Ready to Apply?
If youโ€™re a licensed P&C agent who thrives in a fast-paced, customer-focused sales environment, weโ€™d love to hear from you!

Company Description

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.