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Service Center Inbound Calls Jobs in Remote, OR (NOW HIRING)

InflectionCX

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Inbound Contact Center Agent - U.S. Remote

OR · Remote

$15/hr

  • Retirement

  • PTO

S. remote team. Inbound Contact Center Agent - U.S. Remote InflectionCX, a leader in modern ... Deliver outstanding customer service via inbound calls. * Handle inquiries with professionalism ...

Balance Staffing - Stockton

Licensed Health Insurance Agent

OR · Remote

$21.50/hr

  • Medical

  • Dental

  • Vision

In this role, you will handle inbound calls and assist customers with Medicare and health insurance products while providing knowledgeable and professional service. Key Responsibilities: * Handle ...

New

Insight Global

Certified Pharmacy Technician

OR · On-site

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

... service, accuracy, and compliance with regulatory requirements ... The Pharmacy Technician will answer inbound calls (up to 80 to 100 calls per day) from providers ...

Insight Global

Remote Certified Pharmacy Technician

OR · Remote

$20.50/hr

  • Medical

  • Dental

  • Vision

... service, accuracy, and compliance with regulatory requirements. The Pharmacy Technician will answer inbound calls (up to 80 to 100 calls per day) from providers/members and electronic inquiries ...

Insight Global

Certified Pharmacy Technician

OR · Remote

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, accuracy, and compliance with regulatory requirements. The Pharmacy Technician will answer inbound calls (up to 50 to 70 calls per day) from providers/members and electronic inquiries ...

Lincare Holdings, Inc.

Customer Service Rep

Roseburg, OR · On-site

$15.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare

Customer Service Rep

Roseburg, OR

$15.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings

Customer Service Rep

Roseburg, OR · On-site

$15.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Inizio Engage

Manager, Contact Center Operations

OR · On-site

$67K - $124K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for managing, organizing, and coordinating outbound and/or inbound call center programs ... Excellent communication and customer service skills * Must possess the ability to train and ...

Insight Global

Remote Clinical Support Specalist

OR · Remote

$18 - $22/hr

  • Medical

  • Dental

  • Vision

Candidates with equivalent medical, healthcare, call center, customer service, or patient-facing ... Manage a high volume of inbound and outbound calls while maintaining exceptional customer service ...

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All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Remote, OR

Service Center Inbound Calls information

See Remote, OR salary details

$10

$16

$26

How much do service center inbound calls jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service center inbound calls in Remote, OR is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are popular job titles related to Service Center Inbound Calls jobs in Remote, OR?

For Service Center Inbound Calls jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Service Center Inbound Calls jobs in Remote, OR look for?

The top searched job categories for Service Center Inbound Calls jobs in Remote, OR are:

Service Center Inbound Calls jobs near you

Inbound Contact Center Agent - U.S. Remote

InflectionCX

OR • Remote

$15/hr

Full-time

Retirement, PTO

Re-posted 21 days ago

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Job description

Location: U.S. Remote (State Restrictions Apply)

InflectionCX is hiring motivated Customer Service Representatives to join our U.S. remote team.

Inbound Contact Center Agent – U.S. Remote
InflectionCX, a leader in modern Customer Experiences, is looking for highly motivated, skilled professionals to join our remote team. This is not just another work-from-home job — it’s an opportunity to be part of a team that sets the standard for excellence in customer experience.

What You’ll Do:

  • Deliver outstanding customer service via inbound calls.
  • Handle inquiries with professionalism, accuracy, and empathy.
  • Work independently while collaborating with a high-performing team.
  • Maintain performance standards that reflect our commitment to world-class service.

What We Offer:

  • Fully remote position – work from the comfort of your home.
  • A supportive environment that encourages growth and professional development.
  • Equipment standards provided; team members supply their own equipment.

What We’re Looking For:

  • Self-motivated professionals who take pride in their work.
  • Strong communication skills and a customer-first mindset.
  • Ability to thrive in a remote, fast-paced environment.

Please Note: InflectionCX is currently not hiring in AZ, CA, CT, DC, MA, NJ, NM, NY, OR, WA, IL, HI, RI, MD, VT, CO, MI or MN.

This is your chance to join a team that doesn’t settle for anything less than excellence. We hire the best and we support you in being your best.

Company Description

About InflectionCX
InflectionCX is a fast-growing Business Process Outsourcing (BPO) company that partners with top-tier clients across a variety of industries to deliver exceptional customer experiences. Our team specializes in both inbound and outbound support, combining professionalism, empathy, and results-driven service. We pride ourselves on a positive, people-first culture where employees are supported, valued, and empowered to grow. At InflectionCX, you’re part of a collaborative team that’s making a real impact every day.