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Service Center Inbound Calls Jobs in Remote, OR (NOW HIRING)

Lancesoft INC

Oncologist

Coos Bay, OR

$189.25/hr

... calls) * A full scope of services that include cardiology, radiology, oncology, emergency care ... Our cancer center boasts cutting-edge facilities and equipment, ensuring you have the tools needed ...

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All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Remote, OR

Service Center Inbound Calls information

See Remote, OR salary details

$10

$16

$26

How much do service center inbound calls jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for service center inbound calls in Remote, OR is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What jobs make 5000 a week without a degree?

Jobs that can pay $5,000 a week without a degree typically include high-level sales roles, such as real estate agents or insurance brokers, and certain skilled trades like commercial electricians or HVAC technicians with experience. These positions often require strong sales skills, certifications, or extensive experience, and may involve commission-based pay or overtime.

What are the key skills and qualifications needed to thrive as a Service Center Inbound Calls representative, and why are they important?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers seeking assistance, information, or support. Employees in this role typically use customer service skills, computer systems, and communication tools to address inquiries and resolve issues efficiently.

What are some common challenges faced by Service Center Inbound Calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What are Service Center Inbound Calls?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What job makes $10,000 a month without a degree?

A Service Center Inbound Calls representative typically does not earn $10,000 a month without specialized skills or experience. High earnings in customer service roles are uncommon without advanced expertise, certifications, or management responsibilities. Most roles with such income levels usually require significant experience, sales success, or supervisory duties.

Which call centers pay the most?

Service center inbound call jobs at companies that handle technical support, financial services, or specialized customer care tend to offer higher pay, especially for roles requiring technical skills or language proficiency. Salaries can also vary based on experience, location, and whether the position is remote or in-office, with some centers offering bonuses or incentives for performance.
What are popular job titles related to Service Center Inbound Calls jobs in Remote, OR? For Service Center Inbound Calls jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Service Center Inbound Calls jobs in Remote, OR look for? The top searched job categories for Service Center Inbound Calls jobs in Remote, OR are:
Service Center Inbound Calls jobs near you
Patient Services Representative II (PSR II) Float

Patient Services Representative II (PSR II) Float

Aviva Health

Roseburg, OR • On-site

$19.49 - $23.83/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Aviva Health rating

6.7

Company rating: 6.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

WHO WE ARE:
Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to providing comprehensive and compassionate healthcare services, Aviva Health offers a holistic approach to care, addressing patients' medical, behavioral health, dental, and social service needs. As a vital healthcare resource in the community, Aviva Health fosters a collaborative and supportive work environment where dedicated healthcare professionals have the opportunity to make a meaningful impact on the lives of individuals and families. Join us at Aviva Health and be part of a team that is dedicated to making a difference in the lives of our patients and the community we serve.
BENFITS INCLUDED:
  • Monday - Friday Scheduling
  • Paid Holidays
  • PTO
  • Comprehensive Medical, Dental, and Vision Coverage
  • 403(b) Retirement with Employer Match

POSITION PURPOSE:
Under the supervision of the Patient Services Rep Supervisor or FM Clinic Manager, the Patient Services Representative II (PSR II) Float utilizes established procedures to ensure efficient and effective flow of patients through joint planning and problem solving with clinic staff and volunteers.
ESSENTIAL FUNCTIONS:
  • Register patients at the time of appointment; complete all necessary paperwork; assist patients with paperwork to ensure completion as needed.
  • Screen new patients for eligibility, collect all financial and demographic information and prepare patient's chart. Photocopy insurance or other third-party payer information.
  • Prepare patient charts for appointments and verify demographics and financial information including verifying continued eligibility with patients upon checking in. Update patient charts and computer files.
  • Answer all telephone calls courteously, take messages or transfer calls to appropriate person and regularly communicate with patients on hold so that they do not feel ignored.
  • Schedule patient visits.
  • Calculate individual patient charges for services; collect payment and/or explain payment process.
  • Record receipt of fees in practice management system.
  • Complete assigned typing, including clinic letters and forms as requested.
  • Perform a wide range of general office procedures necessary to ensure the smooth operation of the clinic.
  • Attend in-services and other required meetings.
  • Follow all Aviva Health policies and procedures.
  • Work at different clinics daily, weekly and monthly.
  • Is prepared to begin each shift at the designated location at the scheduled time, meet attendance standards and work the hours necessary to perform the essential functions of the job.
  • Scrub patient charts and work on Gap List.
  • Medical Referral duties: determine where to refer if the provider has not indicated a specific provider; make patient appointments with specialist, fax all pertinent chart information, determine patient payment, and contact if appointment chart notes and documentation are not received as needed; communicate with patient regarding information required for patient's referral appointment; notify provider of any pre-authorization denials, review and provide guidance regarding supporting documentation that may be required for approval, and refer the patient back to their primary care provider for further instruction; process medication pre-authorizations; process insurance referral authorization requests from external facilities.
  • Call center duties: Answer telephone, register new patients, update demographic information in EMR, schedule and review appointment information with patient; remind patient when to arrive, what to bring to appointment and of cancellation/no-show policy, and answer any questions. Screen new patients for eligibility, collect financial information, take insurance or other third-party payer information, and prepare chart.
  • Medical Records Duties: Pull patient charts, perform patient correspondence and notification of test results, process medical records requests within established timeframe, follow medical records release procedure. Log requests in patient's chart.

PROFESSIONAL QUALITIES:
  • Display a high level of initiative, effort, and commitment to completing assignments efficiently and timely. Work with minimal supervision and exercise sound judgment and attention to detail.
  • Conform to safety work ethics, be flexible and show dedication to the position and community.
  • Promote positive customer relations and service to both internal and external customers in a non-discriminatory, confidential, professional, and friendly manner that builds dignity for each individual person.

QUALIFICATIONS:
  • High school graduate or equivalent education.
  • Must possess knowledge of Practice Management and Electronic Medical Records.
  • Knowledge of collection procedures and laws preferred.
  • Must be able to type 40 wpm and operate a 10-key adding machine by touch.
  • One (1) year clerical experience in a front facing position required.
  • One (1) year clerical experience in a clinical or health care position preferred.
  • Familiarity with medical terminology and anatomy and knowledge of office practices and procedures.
  • Ability to be cross trained in Specialties, Family Medicine, and Pediatrics duties.
  • Ability to be flexible and retain special training in call center, Medical Records, insurance coordination, medical referrals, Gap List, and chart scrubbing.

Aviva Health is an Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
Aviva Health is a Drug-Free Workplace
To ensure a safe and secure environment for our employees and patients, Aviva Health maintains a drug-free workplace. All employment offers are contingent upon passing a drug screening and a criminal background check. Compliance with these policies is required throughout employment.

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