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Service Assistant Jobs in Rochester, NY (NOW HIRING)

Sonic

Assistant Manager

Rochester, NY · On-site

Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service * Assist with preparation ...

Citi Trends

Assistant Manager

Gates, NY

$17 - $18/hr

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Monitor sales activity and provide guidance to associates to deliver excellent customer service

Citi Trends

Assistant Manager

Rochester, NY · On-site

$17 - $18/hr

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Monitor sales activity and provide guidance to associates to deliver excellent customer service

Citi Trends

Assistant Store Manager

Rochester, NY · On-site

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Monitor sales activity and provide guidance to associates to deliver excellent customer service

Citi Trends

Assistant Store Manager

Irondequoit, NY

$17 - $18/hr

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Monitor sales activity and provide guidance to associates to deliver excellent customer service

Raymour & Flanigan

Customer Service Lead

Rochester, NY · On-site

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Rochester Regional Health

Env Services Assistant

Newark, NY · On-site

$16.75 - $18.50/hr

SUMMARY Environmental Service is the main defense against serious infections that may linger on surfaces throughout a medical facility. Collaboration between infection prevention and environmental ...

Rochester Regional Health

Env Services Assistant

Newark, NY · On-site

$16.75 - $18.50/hr

SUMMARY Environmental Service is the main defense against serious infections that may linger on surfaces throughout a medical facility. Collaboration between infection prevention and environmental ...

Rochester Regional Health

Env Services Assistant

Newark, NY · On-site

$16.75 - $18.50/hr

SUMMARY Environmental Service is the main defense against serious infections that may linger on surfaces throughout a medical facility. Collaboration between infection prevention and environmental ...

Rochester Regional Health

Env Services Assistant

Newark, NY · On-site

$16.75 - $18.50/hr

SUMMARY Environmental Service is the main defense against serious infections that may linger on surfaces throughout a medical facility. Collaboration between infection prevention and environmental ...

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Service Assistant information

See Rochester, NY salary details

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How much do service assistant jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for service assistant in Rochester, NY is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What is a Service Assistant?

A Service Assistant is a role that involves supporting customer service operations, often in retail, hospitality, or healthcare settings. They assist with tasks such as greeting customers, providing information, and ensuring smooth service delivery, often requiring good communication skills and a friendly demeanor.

What are the duties of a Service Assistant?

A Service Assistant is responsible for providing support in customer service, assisting with daily operations, and ensuring a clean and organized environment. They may handle tasks such as greeting customers, answering inquiries, restocking supplies, and maintaining cleanliness. Strong communication skills and attention to detail are important for this role.

What is the difference between Service Assistant vs Customer Service Representative?

AspectService AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentRetail, hospitality, healthcare settingsCall centers, retail, service industries
Employer & Industry UsageHospitals, hotels, retail storesTelecom, retail, banking

Service Assistants typically work in physical environments assisting customers directly, often requiring on-the-job training. Customer Service Representatives usually work in call centers or office settings, focusing on communication via phone or online. Both roles aim to support customer needs but differ mainly in work environment and interaction style.

What jobs pay $10,000 a month without a degree?

For a Service Assistant, earning $10,000 a month without a degree is uncommon, as this role typically offers lower wages. However, some high-paying jobs in sales, real estate, or skilled trades can reach this level through commissions, bonuses, or experience, often requiring strong interpersonal skills, certifications, or specialized training. Most roles paying this amount without a degree involve entrepreneurship or high commission-based sales rather than entry-level service positions.

How can I make 2000 a week working from home?

A Service Assistant working from home can increase earnings by taking on multiple clients, offering specialized services, or working overtime hours. Developing strong communication skills and using online platforms to find freelance or part-time opportunities can help reach higher weekly income levels, but earning $2000 weekly typically requires significant experience, a high volume of work, or premium services.
What are the most commonly searched types of Service jobs in Rochester, NY? The most popular types of Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Service Assistant jobs? Cities near Rochester, NY with the most Service Assistant job openings:
Service Assistant jobs near you
Assistant Manager

Assistant Manager

Sonic

Rochester, NY • On-site

Full-time

Posted 16 days ago

Sonic Drive-In rating

4.7

Company rating: 4.7 out of 10

Based on 1,594 frontline employees who took The Breakroom Quiz

77th of 103 rated fast food restaurants

Job description

Position:Assistant Manager

Immediate Supervisor: General Manager/Operating Partner

Status: Nonexempt


Position Summary: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.


Essential Job Duties:

  • Train, manage, direct, coach, lead, and assign drive-in employees during shift
  • Lead and manage drive-in operations during shift to provide an optimal guest experience
  • Manage staffing levels during shift
  • Perform opening and/or closing duties
  • Handle and properly escalate guest issues/concerns during shift
  • Handle and properly escalate employee issues/concerns
  • Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
  • Assist with preparation and maintenance of drive-in records
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
  • Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
  • Regular attendance


ADDITIONAL DUTIES:

  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required


Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays


Qualifications and Job Requirements:

  • Experience
  • At least six months of restaurant management experience or one year of retail management experience
  • Experience running a restaurant shift without supervision
  • Knowledge/Skills
  • General restaurant or retail knowledge
  • Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

Employment Type: FULL_TIME

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