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Service Assistant Jobs in Rochester, NY (NOW HIRING)

Customer Service Lead

Victor, NY · On-site

$20/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Assistant Store Manager

Irondequoit, NY

$17 - $18/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Monitor sales activity and provide guidance to associates to deliver excellent customer service

Customer Service Specialist

Rochester, NY · On-site

$16.75 - $22.25/hr

  • Medical

  • Retirement

  • PTO

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Assistant Service Manager

Farmington, NY · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Now Hiring Assistant Service Manager Advance Your Maintenance Career with a Team That Invests in Your Success What You'll Be Doing Take the next step in your maintenance leadership career with Morgan ...

Assistant Service Manager

Webster, NY · On-site

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Advance Your Maintenance Career as an Assistant Service Manager Morgan Properties is looking for an experienced maintenance professional who is ready to take the next step into leadership. Join our ...

Assistant Service Manager

Churchville, NY · On-site

$55K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assistant Service Manager - Churchville, NY Salary Range: * $55,000 - $80,000 annually (includes base pay and performance-based commission). * Eligible for profit-sharing. Benefits: * Medical/Dental ...

Customer Service Specialist

Gates, NY · On-site

$17 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Specialist This position is essential to the success of our retail stores ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

Customer Service Specialist

Geneseo, NY · On-site

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Specialist This position is essential to the success of our retail stores ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

Customer Service Specialist

Rochester, NY · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Specialists are tasked with achieving excellent customer service, while ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

Assistant Service Manager

NY · On-site

$55K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assistant Service Manager - Churchville, NY Salary Range: * $55,000 - $80,000 annually (includes base pay and performance-based commission). * Eligible for profit-sharing. Benefits: * Medical/Dental ...

Customer Service Specialist

Rochester, NY · On-site

$18/hr

  • Medical

  • Retirement

  • PTO

Customer Service Specialists are tasked with achieving excellent customer service, while ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

Showing results 41-60

Service Assistant information

See Rochester, NY salary details

$7

$16

$24

How much do service assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service assistant in Rochester, NY is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Service Assistant vs Customer Service Representative?

AspectService AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentRetail, hospitality, healthcare settingsCall centers, retail, service industries
Employer & Industry UsageHospitals, hotels, retail storesTelecom, retail, banking

Service Assistants typically work in physical environments assisting customers directly, often requiring on-the-job training. Customer Service Representatives usually work in call centers or office settings, focusing on communication via phone or online. Both roles aim to support customer needs but differ mainly in work environment and interaction style.

What is a service assistant?

A service assistant is a worker who supports customer service operations by assisting staff with tasks such as greeting customers, managing appointments, and maintaining the service area. They often work in retail, hospitality, or healthcare environments and may require good communication skills and basic knowledge of the industry tools or procedures.

What is the role of a service assistant?

A service assistant supports customer service operations by assisting clients, handling inquiries, and performing basic tasks such as setting up equipment or maintaining cleanliness. They often work in environments like retail, hospitality, or healthcare and may require good communication skills and a customer-focused attitude.

What are the most commonly searched types of Service jobs in Rochester, NY?

The most popular types of Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Service Assistant jobs?

Cities near Rochester, NY with the most Service Assistant job openings:

$20/hr

Full-time

Medical, Retirement

Re-posted 10 days ago


Job description

*Starting at $20 hourly

Who we are:

With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!

What you'll do:

As a Customer Service Lead, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently as well as support a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.

What we need from you is:

  • Consistently to provide genuine, friendly, personable, and professional service.
  • Effective communication, interpersonal, and organizational skills in person and on the phone.
  • Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
  • Liaison between senior leadership and team members.
  • Proactively resolve escalated customer issues.
  • Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
  • Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

We can't wait to get to know you!

For a more detailed look into this role click here

or copy and paste the following link if using a mobile device

https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf

Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Raymour & Flanigan proudly supports a drug and smoke-free work environment.

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)