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Service Assistant Jobs in Rochester, NY (NOW HIRING)

Customer Service Assistant At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through ...

New

Customer Service Assistant At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through ...

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... As a Guest Service Assistant-Busser your responsibilities would include: * Assisting guests with ...

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... As a Guest Service Assistant-Busser your responsibilities would include: * Assisting guests with ...

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... As a Guest Service Assistant-Busser your responsibilities would include: * Assisting guests with ...

Assistant Manager

NY · On-site

$17 - $18/hr

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Assistant Manager

Rochester, NY · On-site

$17 - $18/hr

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

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Service Assistant information

See Rochester, NY salary details

$7

$16

$24

How much do service assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service assistant in Rochester, NY is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Service Assistant vs Customer Service Representative?

AspectService AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentRetail, hospitality, healthcare settingsCall centers, retail, service industries
Employer & Industry UsageHospitals, hotels, retail storesTelecom, retail, banking

Service Assistants typically work in physical environments assisting customers directly, often requiring on-the-job training. Customer Service Representatives usually work in call centers or office settings, focusing on communication via phone or online. Both roles aim to support customer needs but differ mainly in work environment and interaction style.

What is a service assistant?

A service assistant is a worker who supports customer service operations by assisting staff with tasks such as greeting customers, managing appointments, and maintaining the service area. They often work in retail, hospitality, or healthcare environments and may require good communication skills and basic knowledge of the industry tools or procedures.

What is the role of a service assistant?

A service assistant supports customer service operations by assisting clients, handling inquiries, and performing basic tasks such as setting up equipment or maintaining cleanliness. They often work in environments like retail, hospitality, or healthcare and may require good communication skills and a customer-focused attitude.

What are the most commonly searched types of Service jobs in Rochester, NY?

The most popular types of Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Service Assistant jobs?

Cities near Rochester, NY with the most Service Assistant job openings:

Customer Service Assistant

Elevare Branding

Rochester, NY • On-site

$40K - $44K/yr

Other

Posted 3 days ago

New


Job description

Customer Service Assistant

At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.

Job Description

We are seeking a Customer Service Assistant to support daily client operations and serve as a key point of contact for customer inquiries. This role is ideal for a detail-oriented professional who enjoys structured work, client interaction, and contributing to smooth internal processes. You will play a vital role in maintaining strong client relationships while supporting operational efficiency.

Responsibilities

  • Respond to customer inquiries in a professional and timely manner
  • Assist clients with service-related questions and requests
  • Maintain accurate records of customer interactions and updates
  • Coordinate internally to ensure effective resolution of client needs
  • Support administrative and operational customer service tasks
  • Uphold company standards in all client communications
Qualifications
  • Strong written and verbal communication skills
  • Professional demeanor and customer-focused mindset
  • Excellent organizational and time-management abilities
  • Ability to work independently and as part of a team
  • Attention to detail and problem-solving skills
  • Comfort working in a structured, fast-paced environment
Additional Information
  • Competitive salary ($40,000 – $44,000)
  • Growth opportunities within the company
  • Skill development and professional training
  • Supportive and structured work environment
  • Stable full-time position