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Service Associate Jobs in Rochester, NY (NOW HIRING)

Client Service Associate

Rochester, NY · On-site

$45K - $49K/yr

Client Service Associate Lumina Agency Inc is a forward-thinking organization dedicated to delivering structured, efficient, and high-quality project solutions for our clients. We value precision ...

New

Client Service Associate

Rochester, NY · On-site

$45K - $49K/yr

Client Service Associate Lumina Agency Inc is a forward-thinking organization dedicated to delivering structured, efficient, and high-quality project solutions for our clients. We value precision ...

Client Service Associate

Rochester, NY · On-site

$45K - $49K/yr

We are seeking a dedicated and detail-oriented Client Service Associate to support daily client operations and ensure a high standard of service delivery. This role is ideal for individuals who excel ...

Client Service Associate

Batavia, NY · On-site

$13.75 - $19/hr

Gallagher Client Service Associate At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be ...

Customer Service Associate

Rochester, NY · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to ...

Sales & Service Associate

Le Roy, NY · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart ...

Sales & Service Associate

Victor, NY · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart ...

Customer Service Associate

Rochester, NY

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...

Client Service Associate Client Service Associates provide exceptional service to our clients and support Financial Advisor(s)/Private Wealth Advisor(s)/teams on a daily basis. Through regular ...

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Client Service Associate

Rochester, NY · On-site

$41K - $51K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Client Service Associate Immediate opening Preference given to previous accounting office environment. We are seeking an energetic, friendly, and outgoing person with strong work ethic to provide ...

Seasonal Customer Service Associate

Rochester, NY · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Seasonal Customer Service Associate The Seasonal Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of ...

Client Service Associate

Batavia, NY

$13.75 - $19/hr

Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll ...

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Showing results 1-20

Service Associate information

See Rochester, NY salary details

$9

$18

$31

How much do service associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service associate in Rochester, NY is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing product or service information, and ensuring a positive experience. They often handle transactions, resolve issues, and may use tools like point-of-sale systems or customer management software to support their duties.

What are the most commonly searched types of Service jobs in Rochester, NY?

The most popular types of Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Service Associate jobs?

Cities near Rochester, NY with the most Service Associate job openings:

Client Service Associate

Lumina Agency INC

Rochester, NY • On-site

$45K - $49K/yr

Other

Posted 2 days ago

New


Job description

Client Service Associate

Lumina Agency Inc is a forward-thinking organization dedicated to delivering structured, efficient, and high-quality project solutions for our clients. We value precision, collaboration, and professional growth, creating an environment where individuals can contribute meaningfully while developing long-term careers. Our team is built on clear communication, accountability, and a commitment to excellence across every project we manage.

Job Description

We are seeking a dedicated and detail-oriented Client Service Associate to support daily client operations and ensure a high standard of service delivery. This role is ideal for individuals who excel in communication, organization, and problem-solving, and who are eager to work in a professional office environment with direct client interaction.

The Client Service Associate plays a key role in maintaining strong client relationships while supporting internal teams with administrative and operational tasks.

Responsibilities

  • Serve as a primary point of contact for client inquiries and requests
  • Maintain accurate client records and documentation
  • Coordinate internal processes to ensure timely and efficient service delivery
  • Assist with scheduling, follow-ups, and client communications
  • Support operational workflows and ensure compliance with company standards
  • Identify client needs and escalate matters when appropriate
  • Contribute to a positive and professional client experience
Additional Information
  • Competitive salary ($45,000 – $49,000)
  • Growth and advancement opportunities
  • Structured training and ongoing professional development
  • Supportive and collaborative work environment
  • Stable full-time position with long-term career potential