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Service Associate Jobs in Rochester, NY (NOW HIRING)

Hertz

Customer Service Associate

Rochester, NY · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...

Hertz

Customer Service Associate

Gates, NY · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...

Family Dollar

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Gallagher

Client Service Associate

Batavia, NY · On-site

$13.75 - $19/hr

Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll ...

Dollar Tree

customer service Associate I

Rochester, NY · On-site

$15.50 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

customer service Associate I

Rochester, NY

$15.50 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

customer service Associate I

Rochester, NY · On-site

$15.50 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Family Dollar

customer service Associate I

Rochester, NY · On-site

$15.50 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Morgan Stanley

Client Service Associate

Rochester, NY · On-site

$35K/yr

Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions ...

Morgan Stanley

Client Service Associate

Rochester, NY · On-site

$35K/yr

Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions ...

Dollartree

customer service Associate I

Rochester, NY

$15.50 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

ConServe

Customer Service Associate

Fairport, NY · On-site

$13.75 - $19/hr

Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...

Dollartree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Showing results 21-40

All JobsService Associate JobsService Associate Jobs in Rochester, NY

Service Associate information

See Rochester, NY salary details

$9

$18

$31

How much do service associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for service associate in Rochester, NY is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing product or service information, and ensuring a positive experience. They often handle transactions, resolve issues, and may use tools like point-of-sale systems or customer management software to support their duties.

What are the most commonly searched types of Service jobs in Rochester, NY?

The most popular types of Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Service Associate jobs?

Cities near Rochester, NY with the most Service Associate job openings:

Service Associate jobs near you

Customer Service Associate

Hertz

Rochester, NY • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

139th of 175 rated vehicle equipment hire

Job description


The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $17.50/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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