ZipRecruiter

Log In

1

Service Advisor Jobs in Riverside, CA (NOW HIRING)

BMW of Riverside

Service Advisor

Riverside, CA · On-site

$2.9K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

Tustin Toyota

Service Advisor

Tustin, CA

$60K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...

Tustin Toyota

Service Advisor

Tustin, CA · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

Stress Free Auto Care

Service Advisor

Mission Viejo, CA · On-site

$65K - $72K/yr

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Compensation: $65,000 - $72 ...

Stress Free Auto Care

Service Advisor

Mission Viejo, CA · On-site

$65K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Compensation: $65,000 - $72 ...

Fontana Chrysler, Dodge, Ram, Jeep

Service Advisor

Fontana, CA · On-site

$5.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

Ontario Hyundai

Service Advisor

Ontario, CA · On-site

$2.9K - $10K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...

Ontario Hyundai

Service Advisor

Ontario, CA · On-site

$2.9K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

BMW of Riverside

Service Advisor

Riverside, CA

$2.9K - $14K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...

Jeep, Chrysler, Dodge of Ontario

Service Advisor

Ontario, CA · On-site

$5.0K - $14K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...

Fontana Chrysler, Dodge, Ram, Jeep

Service Advisor

Fontana, CA · On-site

$5.0K - $14K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...

Ontario Hyundai

Service Advisor

Ontario, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

Waltersmercedesbenzofriverside

Audi Service Advisor

Riverside, CA · On-site

$50K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Audi Service Advisor Location: Riverside, CA Job Type: Full-Time About Us: Walter's Auto Group has proudly served Southern California for over 50 years, delivering exceptional customer experiences ...

M.K. Smith Chevrolet

Service Advisor

Chino, CA

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As an experienced Automotive Service Advisor, you will own our customer's experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer ...

M.K. Smith Chevrolet

Service Advisor

Chino, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As an experienced Automotive Service Advisor, you will own our customer's experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer ...

M.K. Smith Chevrolet

Service Advisor

Chino, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As an experienced Automotive Service Advisor, you will own our customer's experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer ...

previous page

Showing results 41-60

All JobsService Advisor JobsService Advisor Jobs in Riverside, CA

Service Advisor information

See Riverside, CA salary details

$12

$26

$46

How much do service advisor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service advisor in Riverside, CA is $26.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.48 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

More about Service Advisor jobs

What are popular job titles related to Service Advisor jobs in Riverside, CA?

For Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in Riverside, CA look for?

The top searched job categories for Service Advisor jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Service Advisor jobs?

Cities near Riverside, CA with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,182 per year, or $26.5 per hour.

Service Advisor

BMW of Riverside

Riverside, CA • On-site

$2.9K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Overview
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities
  • Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!!
  • Assist customers with any service needs they have for their vehicle.
  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle.
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations.
  • Ensures that required documentation is complete and is in compliance with regulations and standards.
  • Complies with and enforces all safety policies and procedures.
  • Attends all staff meetings, trainings, and educational classes as required.
  • Helps educate/train new staff members.
  • Problem solving, reporting research results, attention to detail.
  • Continually learn about product updates, features, accessories to better assist customer needs.
  • Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals.
  • Follow all company policies and procedures.
  • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
  • Product knowledge & safety.
  • Patience and high energy personality, computer literate management.
  • Performs other duties as assigned

Qualifications
  • 2 + years' BMW Auto Dealership experience required.
  • Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers.
  • Import or Luxury Line Automotive experience a PLUS!
  • Broad scope of automotive mechanical/electrical knowledge.
  • ADP/CDK computer programs experience a PLUS!!
  • Pleasant/friendly demeanor and an outgoing personality.
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
  • Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
  • Unrestricted driver's license and clean driving record.
  • Able to drive both automatic and standard-transmission vehicles.
  • Basic computer and internet skills.
  • Product knowledge a PLUS!
  • Willingness to learn.
  • A desire to work in a commission, performance-based environment.
  • Ability to multi-task and follow tasks as assigned.
  • Professional appearance and work ethic.
  • Self-Starter and Self-Motivator.
  • Ability to work well in a process driven environment.
  • Bilingual a PLUS!

Apply