Moreno Valley, CA · On-site
$66K - $153K/yr
Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our ...
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Moreno Valley, CA · On-site
$66K - $153K/yr
Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our ...
Riverside, CA · On-site
OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Riverside, CA · On-site
OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Ontario, CA · On-site
$5.0K/mo
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Ontario, CA · On-site
$5.0K/mo
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Riverside, CA · On-site
$60 - $80/hr
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Riverside, CA · On-site
$60 - $80/hr
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Tustin, CA · On-site
$60K/yr
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Tustin, CA · On-site
$60K/yr
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Tustin, CA · On-site
$60K - $130K/yr
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...
Tustin, CA · On-site
$60K - $130K/yr
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...
Ontario, CA · On-site
OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Ontario, CA · On-site
OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Tustin, CA · On-site
OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Tustin, CA · On-site
OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Fontana, CA · On-site
$5.0K/mo
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Fontana, CA · On-site
$5.0K/mo
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Ontario, CA · On-site
$2.9K - $10K/mo
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...
Ontario, CA · On-site
$2.9K - $10K/mo
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...
Chino, CA · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Chino, CA · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Ontario, CA · On-site
$2.9K/mo
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Ontario, CA · On-site
$2.9K/mo
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Riverside, CA · On-site
$2.9K/mo
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Riverside, CA · On-site
$2.9K/mo
Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Chino, CA · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Chino, CA · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Ontario, CA · On-site
$5.0K - $14K/mo
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...
Ontario, CA · On-site
$5.0K - $14K/mo
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...
Riverside, CA · On-site
$2.9K - $14K/mo
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...
Riverside, CA · On-site
$2.9K - $14K/mo
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...
Fontana, CA · On-site
OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Fontana, CA · On-site
OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Ontario, CA · On-site
OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
Ontario, CA · On-site
OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...
$5.0K - $14K/mo
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...
$5.0K - $14K/mo
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...
$12.54 - $15.71
6% of jobs
$15.71 - $18.88
15% of jobs
$19.54 is the 25th percentile. Wages below this are outliers.
$18.88 - $22.05
19% of jobs
The median wage is $24.05 / hr.
$22.05 - $25.22
16% of jobs
$25.22 - $28.38
15% of jobs
$29.73 is the 75th percentile. Wages above this are outliers.
$28.38 - $31.55
11% of jobs
$31.55 - $34.72
7% of jobs
$34.72 - $37.89
5% of jobs
$37.89 - $41.06
2% of jobs
$41.06 - $44.23
2% of jobs
$44.23 - $47.40
2% of jobs
$12
$27
$47
As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.
| Aspect | Service Advisor | Service Writer |
|---|---|---|
| Credentials | High school diploma; certifications like ASE or manufacturer-specific training | High school diploma; customer service or automotive certifications beneficial |
| Work Environment | Automotive service departments, interacting with customers and technicians | Customer service areas within auto repair shops, dealerships, or service centers |
| Employer & Industry Usage | Used interchangeably in many shops; both roles involve customer communication | Commonly used term; focuses on writing repair orders and explaining services |
Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.
For Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:
The top searched job categories for Service Advisor jobs in Riverside, CA are:
Cities near Riverside, CA with the most Service Advisor job openings:
$66K - $153K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 23 days ago
Are you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our team! In this role, you’ll be the first point of contact for our customers, ensuring their experience is smooth, professional, and efficient.
Key Responsibilities:Greet customers warmly as they enter the service area.
Assess vehicle repair needs through customer interviews and visual inspections.
Prepare accurate estimates and itemized work orders, detailing parts and labor costs.
Answer customer inquiries in person or via phone promptly; return all missed calls the same day.
Communicate daily with customers via phone, text, or in person regarding vehicle updates.
Perform minor adjustments or repairs as needed.
Close repair orders efficiently and notify customers upon completion.
Collaborate positively with all team members to ensure a cooperative work environment.
Maintain customer satisfaction (CSI) and meet company standards for labor and parts gross.
Uphold company policies on non-discrimination and harassment.
Maintain professional demeanor and courtesy with all members of the public.
Operate computers, phones, calculators, and other office tools effectively.
Drive and move vehicles safely as required, including test drives, customer deliveries, and lot repositioning.
Computers, calculators, phones, adding machines, and staplers
Hand tools, measuring tools (micrometers, calipers, gauges), and office supplies
Leather-topped rubber-soled shoes
Other required safety equipment as needed
Intermittent standing (up to 60% of the day), walking (20%), and sitting (10%)
Occasional bending, kneeling, crouching, lifting (up to 20 lbs), and carrying (up to 10 lbs)
Occasional pushing/pulling, climbing, crawling, twisting, and reaching
Exposure to dust, fumes, gases, odors, noise, vibration, extreme weather, and automotive machinery
Combination of indoor office and service area environments
Reasonable accommodations provided for individuals with disabilities
Participate in maintaining a clean, organized, and professional dealership environment
Protect and care for dealership property, tools, and vehicles
Medical, dental, vision, short/long-term disability, and life/AD&D insurance for employees and families (eligible after 60 days) – Car Pros sponsors 80% of basic medical coverage
401(k) plan eligibility after one year of service
Accrual of one hour of personal time off for every 30 hours worked
Pay: $66,356.75- $153,361.68 annually
If you’re ready to provide exceptional service and grow your career in the automotive industry, apply to join the Car Pros team today!
