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Service Advisor Jobs in Riverside, CA (NOW HIRING)

Service Advisor

Santa Ana, CA · On-site

$60K - $180K/yr

As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle ...

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Responsibilities: * Greet ...

OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...

Service Advisor

Ontario, CA · On-site

$3.50K/mo

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive ...

Service Advisor

Tustin, CA · On-site

$60K/yr

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Responsibilities: * Greet ...

Service Advisor

Riverside, CA · On-site

$2.93K/mo

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

OverviewThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

Service Advisor

Ontario, CA · On-site

$2.93K/mo

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all ...

As an experienced Automotive Service Advisor, you will own our customer's experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer ...

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Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do service advisor jobs pay per hour?

As of May 31, 2026, the average hourly pay for service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What Does a Service Advisor Do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a Service Advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a Service Advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is a Service Advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Service Advisor jobs in Riverside, CA? The most popular types of Service Advisor jobs in Riverside, CA are:
What are popular job titles related to Service Advisor jobs in Riverside, CA? For Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Riverside, CA look for? The top searched job categories for Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Service Advisor jobs? Cities near Riverside, CA with the most Service Advisor job openings:
Infographic showing various Service Advisor job openings in Riverside, CA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,275 per year, or $27.1 per hour.
Service Advisor

$60K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago


Penske Automotive Group rating

7.2

Company rating: 7.2 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

168th of 336 rated logistics


Job description

Lincoln South Coast, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.
Pay for this position is minimum wage plus commission. The expected pay is $60,000 - $180,000 per year.
WHAT WE HAVE TO OFFER
  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
  • Proudly named to Glassdoor's Best Places to Work
  • Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
  • Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR
  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE
  • Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
  • Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
  • Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
  • Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

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About Penske Automotive

Sourced by ZipRecruiter

About Us Penske Automotive Group (PAG) is an industry leading transportation services company operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune's 150 largest companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service -- our human capital -- has positioned us as the World's premier automotive retailer.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US