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Sertifi Jobs (NOW HIRING)

1 point system

Hospitality Product Analyst

Chicago, IL · On-site

Experience Preferred: • Experience with Opera PMS, Colleague Advantage, HotSOS, Zingle, Sertifi, Credit Card process • Demonstrates qualities as a leading subject matter expert in technical ...

Flywire

Customer Implementation Associate

Boston, MA

The Customer Implementation Associate plays a key role in guiding new customers through onboarding and implementation of Sertifi and Flywire solutions. This role supports the transition from sales to ...

Flywire

Customer Implementation Associate

Boston, MA · On-site

The Customer Implementation Associate plays a key role in guiding new customers through onboarding and implementation of Sertifi and Flywire solutions. This role supports the transition from sales to ...

Opal

Area Director of Associaton Sales

Rockport, ME · On-site

Sertifi The company may also conduct post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not ...

Flywire

Customer Implementation Associate

Boston, MA

The Customer Implementation Associate plays a key role in guiding new customers through onboarding and implementation of Sertifi and Flywire solutions. This role supports the transition from sales to ...

Flywire

Customer Implementation Associate

Boston, MA

The Customer Implementation Associate plays a key role in guiding new customers through onboarding and implementation of Sertifi and Flywire solutions. This role supports the transition from sales to ...

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Sertifi information

What are the key skills and qualifications needed to thrive as a Sertifi Implementation Specialist, and why are they important?

To excel as a Sertifi Implementation Specialist, you need a strong background in software implementation, project management, and customer onboarding, often supported by a bachelor's degree in a related field. Familiarity with Sertifi's eSignature and payment solutions, CRM systems like Salesforce, and project tracking tools such as Jira or Trello is typically required. Outstanding communication, problem-solving abilities, and attention to detail help professionals stand out in this client-facing, technical role. These skills ensure smooth client onboarding, effective solution deployment, and high customer satisfaction in a competitive SaaS environment.

What are some typical challenges faced by professionals working in electronic signature and agreement platforms like Sertifi, and how can new team members prepare for them?

Professionals working with electronic signature and agreement platforms such as Sertifi often face challenges related to staying updated on compliance requirements, integrating with a variety of client systems, and adapting to fast-paced technological changes. New team members can prepare by familiarizing themselves with common regulations (such as eIDAS and ESIGN), developing strong problem-solving skills, and maintaining open communication with development, sales, and support teams to ensure seamless client onboarding. Proactively seeking training opportunities and staying informed about industry trends will also help overcome these challenges and contribute to team success.

What is Sertifi and what does the company do?

Sertifi is a company that provides electronic signature and payment solutions, primarily for businesses in the hospitality and travel industries. Their platform allows organizations to securely manage eSignatures, collect payments, and streamline agreement processes all in one place. With Sertifi, companies can automate workflows, reduce paperwork, and ensure compliance with legal and industry standards. This helps businesses increase efficiency, enhance customer experiences, and minimize risk when handling contracts and payments.

What is the difference between Sertifi vs Payment Processor?

AspectSertifiPayment Processor
Primary FunctionFacilitates electronic signatures and contract managementHandles electronic payments and transaction processing
CredentialsMay require legal or compliance certificationsPCI DSS compliance, banking credentials
Work EnvironmentSoftware-as-a-Service (SaaS) platforms, office or remoteFinancial institutions, online platforms, retail
Industry UsageLegal, real estate, service industriesRetail, e-commerce, financial services

While Sertifi specializes in electronic signatures and contract management, Payment Processors focus on enabling secure online transactions. Both are essential in digital business operations but serve different purposes within the transaction lifecycle.

More about Sertifi jobs
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What states have the most Sertifi jobs? States with the most job openings for Sertifi jobs include:
What job categories do people searching Sertifi jobs look for? The top searched job categories for Sertifi jobs are:
Sertifi jobs near you
Infographic showing various Sertifi job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 5% Part Time, and 10% Contract. Highlights an 95% Physical, and 5% Remote job distribution.

Hospitality Product Analyst

1 point system

Chicago, IL • On-site

Contractor

Posted 3 days ago

Job description

3 references are required for submission
PURPOSE:
Client is seeking a Product Analyst for Colleague Advantage, a proprietary Client system used by Front Office teams. To help support the global deployment of Colleague Advantage, we are looking for an experienced Product Analyst who can report on analytics, translate business needs into user stories, and create documentation for hotel and corporate teams.
POSITION RESPONSIBILITIES:
• Work closely with the Product Engineering team to communicate user needs and maintain timelines
• Collaborate with the deployment team to understand regional requirements and prioritize enhancements with the Product Manager
• Support the deployment team with troubleshooting and configuration settings
• Document and execute the design of User Acceptance Testing (UAT) cases and scenarios
• Provide recommendations for procedural improvements toward existing and new solutions
• Apply subject expertise in evaluating business operations and processes during the product or procedural investigation
• Overseeing standardization of applications supporting business needs
EXPERIENCE AND QUALIFICATIONS:
Experience Required: 5+ years of experience in hospitality management, Guest Reception, Housekeeping, Guest Services, Reservations, or Recreation with experience with hotel application usage and business impact. While not a traveling job, this role could require travel globally.
Experience Preferred:
• Experience with Opera PMS, Colleague Advantage, HotSOS, Zingle, Sertifi, Credit Card process
• Demonstrates qualities as a leading subject matter expert in technical solutions used at the hotel