Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the ...
Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the ...
Serco has a great opportunity for you located in Lewiston, ID! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC ...
Serco has a great opportunity for you located in Lewiston, ID! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC ...
Entry-Level Designer/Drafter - Virginia Beach, VA with Security Clearance
Virginia Beach, VA · Hybrid
Serco's Engineering and drafting group supports the US Navy across multiple contracts that sustain shore and shipboard systems across various platforms and installations. Our team conducts surveys ...
Entry-Level Designer/Drafter - Virginia Beach, VA with Security Clearance
Virginia Beach, VA · Hybrid
Serco's Engineering and drafting group supports the US Navy across multiple contracts that sustain shore and shipboard systems across various platforms and installations. Our team conducts surveys ...
Serco has a great opportunity for you located in Gig Harbor, WA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC ...
Serco has a great opportunity for you located in Gig Harbor, WA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC ...
Serco is hiring a dynamic General Clerk to support the Navy Recruiting Command in Garden City, NY. Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the ...
Serco is hiring a dynamic General Clerk to support the Navy Recruiting Command in Garden City, NY. Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the ...
Position Description & Qualifications Serco supports the Navy Personnel Command's Navy Casualty Office (PERS-00C) in performing one of the most important and revered missions in the Navy - providing ...
Position Description & Qualifications Serco supports the Navy Personnel Command's Navy Casualty Office (PERS-00C) in performing one of the most important and revered missions in the Navy - providing ...
Marine Propulsion Engineer / Mechanical Engineer - Washington, D with Security Clearance
Washington, DC · On-site
Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of ...
Marine Propulsion Engineer / Mechanical Engineer - Washington, D with Security Clearance
Washington, DC · On-site
Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of ...
Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the ...
Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the ...
Production Lead with Security Clearance
Williamsburg, VA · On-site
$18 - $24.75/hr
Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates for the event of a contract award. This position is not currently funded/active.
Production Lead with Security Clearance
Williamsburg, VA · On-site
$18 - $24.75/hr
Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates for the event of a contract award. This position is not currently funded/active.
Then Serco has the right opportunity for you! As the Senior Logistics Management Specialist, you will provide programmatic support to one of our NAVSEA customers in the Washington, D.C. area. Bring ...
Then Serco has the right opportunity for you! As the Senior Logistics Management Specialist, you will provide programmatic support to one of our NAVSEA customers in the Washington, D.C. area. Bring ...
Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the ...
Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the ...
If so, this role offers an opportunity to support Serco North America at NMRLC. In this role, you will manage sustainment and pre-production efforts for EMU and EMF platforms. You will ensure all ...
If so, this role offers an opportunity to support Serco North America at NMRLC. In this role, you will manage sustainment and pre-production efforts for EMU and EMF platforms. You will ensure all ...
Then Serco has a right opportunity for you! As the Senior Electrical/Electronics Engineering Technician in Portsmouth, NH, you will be on a team supporting areas of Administration, Program Management ...
Then Serco has a right opportunity for you! As the Senior Electrical/Electronics Engineering Technician in Portsmouth, NH, you will be on a team supporting areas of Administration, Program Management ...
Serco has a great opportunity for you located in Belgrade, MT (Bozeman)! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic ...
Serco has a great opportunity for you located in Belgrade, MT (Bozeman)! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic ...
Experienced Assembly Technician - San Diego, CA with Security Clearance
San Diego, CA · On-site
$18.75 - $23.50/hr
Serco is looking for several Advanced Assembly Technicians to join a high-profile and challenging project supporting the US Navy in San Deigo, CA. As the Experienced Assembly Technician will be on a ...
Experienced Assembly Technician - San Diego, CA with Security Clearance
San Diego, CA · On-site
$18.75 - $23.50/hr
Serco is looking for several Advanced Assembly Technicians to join a high-profile and challenging project supporting the US Navy in San Deigo, CA. As the Experienced Assembly Technician will be on a ...
Position Description & Qualifications Serco seeks Operations SME (former Fighter Pilot or WSO / CSO / NFO) for Air Combat Command's Combat Air Forces Distributed Training Center (CAF DTC) at Langley ...
Position Description & Qualifications Serco seeks Operations SME (former Fighter Pilot or WSO / CSO / NFO) for Air Combat Command's Combat Air Forces Distributed Training Center (CAF DTC) at Langley ...
Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of ...
Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of ...
Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the ...
Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the ...
Licensed Mental Health Clinician (U.S. Navy & Marines Reserve PH with Security Clearance
Nashville, TN · Remote
$58K - $78K/yr
Government Contract whose terms require Serco to staff it only with U.S. Citizens. To be successful in this role, you will have: * A U.S. citizenship. * To be able to obtain/maintain/transfer NACI ...
Licensed Mental Health Clinician (U.S. Navy & Marines Reserve PH with Security Clearance
Nashville, TN · Remote
$58K - $78K/yr
Government Contract whose terms require Serco to staff it only with U.S. Citizens. To be successful in this role, you will have: * A U.S. citizenship. * To be able to obtain/maintain/transfer NACI ...
S Naval Ships, Serco has a great opportunity for you! Serco is hiring an Advanced Marine Welder to be part of a dynamic team supporting our US. Navy Ships with equipment, and C5ISR system ...
S Naval Ships, Serco has a great opportunity for you! Serco is hiring an Advanced Marine Welder to be part of a dynamic team supporting our US. Navy Ships with equipment, and C5ISR system ...
Serco information
See salary details
$11K - $15.1K
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7% of jobs
$52.7K is the 25th percentile. Wages below this are outliers.
$51.9K - $56K
93% of jobs
$11K
$56K
How much do serco jobs pay per year?
What is Serco and what does the company do?
What is the difference between Serco vs Customer Service Representative?
| Aspect | Serco | Customer Service Representative |
|---|---|---|
| Required Credentials | Varies by role, often includes security clearance or specialized training | High school diploma or equivalent, customer service skills |
| Work Environment | Government facilities, call centers, or field sites | Retail, call centers, or office settings |
| Employer & Industry | Primarily government and defense sectors | Private companies across various industries |
| Common Search & Comparison | Serco vs Customer Service Representative |
While both roles involve communication and service skills, Serco positions often require specialized training and security clearances, focusing on government or defense projects. Customer Service Representatives typically work in retail or call centers with standard customer interaction. The choice depends on your credentials and preferred work environment.
What are the key skills and qualifications needed to thrive as a Serco employee, and why are they important?
What types of career advancement opportunities are available to employees at Serco?

Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Job description
Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. **As a member of the Air Traffic Control team, you can expect to:** + Answer radio calls from arriving/departing aircraft + Issue landing/takeoff instructions + Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity + Issue air traffic clearances + Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System. + Transfer and receive control of aircraft + Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc. + Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations + Coordinate with and issue instructions to airport vehicles/personnel + Maintain and disseminate records of daily operations + Perform on-the-job training instructor duties as required **Requirements to join the team:** + US Citizenship + An FAA Second Class Medical Certificate + A Control Tower Operator (CTO) rating or a Credential with a Tower Rating and 6 months of practical experience in accordance with 14 CFR Part 65.39 + Note: For Air Traffic Control Specialist (ATCS) who have held a Credential with a Tower Rating, the FAA recognizes they have met the knowledge requirements listed in 14 CFR §65.35 and the experience requirements listed in 14 CFR §65.39 + Eligibility to work for Serco under Federal Immigration Laws + Verification of education and employment references from previous employers including the release of drug and alcohol records + Passing a pre-employment drug screen + Receiving an FAA Security clearance (interim and final suitability) + Proof of identity and eligibility to work in the United States Here at Serco, professional development is a top priority.
We help our team develop their skills and grow in their careers. If you are an experienced Air Traffic Controller with a prior tower certification or credential who wants to be part of a professional, customer service and safety-oriented organization, please submit your application today! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc.
In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S.
military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here.
Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1.
Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application.
Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee.
If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality.
Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits - Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan that includes counseling conditions + Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards. To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations.
Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .