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$56K

How much do serco jobs pay per year?

As of Jul 22, 2026, the average yearly pay for serco in the United States is $53,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $55,000.00 per year, depending on experience, location, and employer.

Is Serco Inc. a good company to work for?

Serco Inc. is a government contractor that employs individuals in various roles, often requiring security clearances and specialized skills. Employee reviews are mixed, with some citing good benefits and stable employment, while others mention management and workload concerns. As with any employer, experiences can vary based on position and location.

What is Serco and what does the company do?

Serco is a global service company that provides a wide range of public services across sectors such as defense, transportation, health, and justice. The company manages operations and delivers services on behalf of governments and private clients in over 20 countries. Serco’s work often includes running transport systems, prisons, military bases, and healthcare facilities, as well as providing consulting and business process outsourcing. Their mission is to improve public services by focusing on efficiency, customer service, and innovation.

What is the difference between Serco vs Customer Service Representative?

AspectSercoCustomer Service Representative
Required CredentialsVaries by role, often includes security clearance or specialized trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentGovernment facilities, call centers, or field sitesRetail, call centers, or office settings
Employer & IndustryPrimarily government and defense sectorsPrivate companies across various industries
Common Search & ComparisonSerco vs Customer Service Representative

While both roles involve communication and service skills, Serco positions often require specialized training and security clearances, focusing on government or defense projects. Customer Service Representatives typically work in retail or call centers with standard customer interaction. The choice depends on your credentials and preferred work environment.

Is it hard to get a job at Serco?

Getting a job at Serco can vary depending on the position and location, but the company generally has a competitive hiring process that includes application screening, interviews, and background checks. Candidates with relevant skills, experience, and certifications often have better chances of success, especially for roles requiring security clearances or specialized knowledge.

Is Serco a government contractor?

Serco is a company that provides government contracting services across various sectors, including defense, transportation, and healthcare. Many of its contracts are with government agencies, making it a prominent government contractor, though it also works with private clients. Employees working for Serco often need security clearances and specialized skills depending on the role.

What does Serco Company do?

Serco is a multinational company that provides government and commercial services, including transportation, defense, healthcare, and immigration management. Employees in roles at Serco often work in environments requiring security clearances, technical skills, and adherence to strict regulations.

What are the key skills and qualifications needed to thrive as a Serco employee, and why are they important?

To thrive at Serco, you generally need relevant educational qualifications and experience aligned with your role, such as project management, operations, or technical expertise. Familiarity with industry-specific software, compliance systems, and certifications like ISO standards or security clearances is often required. Strong communication, adaptability, and problem-solving skills distinguish top performers in Serco's diverse and collaborative work environment. These skills are crucial for delivering high-quality services and meeting complex client needs across government and commercial sectors.

What types of career advancement opportunities are available to employees at Serco?

At Serco, employees benefit from structured career development programs that support advancement within the company. Depending on the division, you can move into roles with greater responsibility—such as team lead, supervisor, or specialized functions—by demonstrating strong performance and leadership potential. Serco also encourages internal mobility, allowing staff to transition between departments or even locations to broaden their experience. Professional training and mentorship are often provided to help employees achieve their career goals.
More about Serco jobs
What cities are hiring for Serco jobs? Cities with the most Serco job openings:
What states have the most Serco jobs? States with the most job openings for Serco jobs include:
What job categories do people searching Serco jobs look for? The top searched job categories for Serco jobs are:
Infographic showing various Serco job openings in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $53,999 per year, or $26 per hour.

Experienced Facilitator/Trainer (Bremerton, WA) with Security Clearance

Serco Inc.

Walla Walla, WA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Position Description & Qualifications Serco is seeking an Experienced Facilitator/Trainer in Bremerton, WA to support the Navy Integrated Project Team Development (IPTD) program. This role focuses on developing high-performing teams within the Naval Ship Maintenance Community through targeted training, facilitation, and team-building initiatives. The IPTD program is critical to Navy mission readiness, ensuring successful ship maintenance and operational excellence. In this role, you will design and deliver impactful training experiences that strengthen collaboration, enhance team dynamics, and support successful project execution. This position is contingent upon your ability to achieve and maintain an active DoD Secret level clearance. In this role, you will: 1. Training & Facilitation * Plan, design, and facilitate team-building sessions and leadership development activities. * Lead discussions to address team dynamics, improve communication, resolve conflicts, and build cohesion. * Create inclusive, engaging environments that foster trust, collaboration, and mutual respect. * Encourage creativity, innovation, and confidence in solving complex challenges. 2. Program Support & Collaboration * Partner with IPTD program leadership to align training with Navy objectives and team development goals. * Identify and develop emerging leaders within project teams. * Guide teams in recognizing and leveraging individual and collective strengths. 3. Event Coordination & Execution * Coordinate logistics for training and team-building events, including scheduling, venue selection, and resource management. * Ensure all activities comply with NAVSEA guidelines and are conducted during official working hours. * Manage multiple events and priorities effectively. 4. Assessment & Continuous Improvement * Evaluate program effectiveness using feedback, metrics, and performance data. * Provide reports, insights, and recommendations to NAVSEA leadership. * Document lessons learned and best practices for future program enhancements. To be successful in this role, you will have: * A Bachelor's degree in Organizational Development, Leadership, Communications, or a related field (OR equivalent experience: Associate's degree + 2 years additional experience, or High School Diploma/GED + 5 years additional experience) * The ability to obtain and maintain a DoD Secret Security Clearance * A minimum4 years of experience in: * Team-building facilitation * Leadership development * Organizational training or related fields * Exceptional facilitation and public speaking skills * The ability to manage group dynamics and foster inclusive environments * Excellent organizational and multitasking capabilities * High proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) * Experience with team-building tools, methodologies, and best practices * The ability to travel up to 10% of the time Additional desired experience and skills: * Knowledge of U.S. Navy platforms (Submarines and Aircraft Carriers) * Experience supporting submarine or aircraft carrier programs, including maintenance activities
* Experience leading projects and working directly with end users or customers
* Knowledge of program management principles, including acquisition processes, change management, and Navy program execution
* Familiarity with NAVSEA operations, mission, and organizational structure
* Active-duty service in the submarine or aircraft carrier community is a plus
* Certification in facilitation, coaching, or leadership development (e.g., ICF, Gallup StrengthsFinder)
* Experience designing and delivering training programs for diverse audiences If you are driven to develop leaders, foster collaboration, and contribute to mission-critical Navy operations, we welcome your application to be part of Serco's impactful IPTD program. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): * Medical, dental, and vision insurance * Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract * 401(k) plan that includes employer matching funds * Tuition reimbursement program * Life insurance and disability coverage * Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: .