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Serco Jobs (NOW HIRING)

Closeout Billing Specialist

Dover, DE · Remote

$15.25 - $20.75/hr

Position Description & Qualifications Position Description & Qualifications Serco is looking for top talent to join our team! We are looking for a Remote GOV CON Closeout Billing Specialist. This ...

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Closeout Billing Specialist

Dover, DE · Remote

$15.25 - $20.75/hr

Position Description & Qualifications Position Description & Qualifications Serco is looking for top talent to join our team! We are looking for a Remote GOV CON Closeout Billing Specialist. This ...

New

General Clerk

Millington, TN · On-site

$17.75/hr

Position Description & Qualifications Serco supports the Navy Personnel Command's Navy Casualty Office (PERS-00C) in performing one of the most important and revered missions in the Navy - providing ...

Closeout Billing Specialist

Jefferson City, MO · Remote

$18.25 - $24.75/hr

Position Description & Qualifications Position Description & Qualifications Serco is looking for top talent to join our team! We are looking for a Remote GOV CON Closeout Billing Specialist. This ...

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Call Center Rep - Temporary

Kearneysville, WV · On-site

$15.50 - $20/hr

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be a part of a large team supported by the ...

Call Center Rep - Temporary

North Charleston, SC · On-site

$14.75 - $19/hr

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be a part of a large team supported by the ...

Call Center Rep - Temporary

Des Moines, IA · On-site

$15.25 - $19.50/hr

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be a part of a large team supported by the ...

Call Center Rep - Temporary

Bath, ME · On-site

$15.50 - $20/hr

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be a part of a large team supported by the ...

Call Center Rep - Temporary

Columbus, OH · On-site

$14.50 - $18.75/hr

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be a part of a large team supported by the ...

Call Center Rep - Temporary

Loveland, CO · On-site

$15 - $19.50/hr

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be a part of a large team supported by the ...

Call Center Rep - Temporary

Austin, TX · On-site

$15.25 - $19.75/hr

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be a part of a large team supported by the ...

Closeout Billing Specialist

Salem, OR · Remote

$19.25 - $26.25/hr

Position Description & Qualifications Position Description & Qualifications Serco is looking for top talent to join our team! We are looking for a Remote GOV CON Closeout Billing Specialist. This ...

Call Center Rep - Temporary

Annapolis, MD · On-site

$15.25 - $19.75/hr

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be a part of a large team supported by the ...

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Serco information

See salary details

$11K

$56K

How much do serco jobs pay per year?

As of Aug 31, 2026, the average yearly pay for serco in the United States is $53,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is Serco?

Serco is a global service company that provides a wide range of public services across sectors such as defense, transportation, health, and justice. The company manages operations and delivers services on behalf of governments and private clients in over 20 countries. Serco’s work often includes running transport systems, prisons, military bases, and healthcare facilities, as well as providing consulting and business process outsourcing. Their mission is to improve public services by focusing on efficiency, customer service, and innovation.

What types of career advancement opportunities are available to employees at Serco?

At Serco, employees benefit from structured career development programs that support advancement within the company. Depending on the division, you can move into roles with greater responsibility—such as team lead, supervisor, or specialized functions—by demonstrating strong performance and leadership potential. Serco also encourages internal mobility, allowing staff to transition between departments or even locations to broaden their experience. Professional training and mentorship are often provided to help employees achieve their career goals.

What are the key skills and qualifications needed to thrive as a Serco employee, and why are they important?

To thrive at Serco, you generally need relevant educational qualifications and experience aligned with your role, such as project management, operations, or technical expertise. Familiarity with industry-specific software, compliance systems, and certifications like ISO standards or security clearances is often required. Strong communication, adaptability, and problem-solving skills distinguish top performers in Serco's diverse and collaborative work environment. These skills are crucial for delivering high-quality services and meeting complex client needs across government and commercial sectors.

What is the difference between Serco vs Customer Service Representative?

AspectSercoCustomer Service Representative
Required CredentialsVaries by role, often includes security clearance or specialized trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentGovernment facilities, call centers, or field sitesRetail, call centers, or office settings
Employer & IndustryPrimarily government and defense sectorsPrivate companies across various industries
Common Search & ComparisonSerco vs Customer Service Representative

While both roles involve communication and service skills, Serco positions often require specialized training and security clearances, focusing on government or defense projects. Customer Service Representatives typically work in retail or call centers with standard customer interaction. The choice depends on your credentials and preferred work environment.

More about Serco jobs

What cities are hiring for Serco jobs?

Cities with the most Serco job openings:

What states have the most Serco jobs?

States with the most job openings for Serco jobs include:

Infographic showing various Serco job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $53,999 per year, or $26 per hour.

Closeout Billing Specialist

Serco

Dover, DE • Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

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Job description

Position Description & Qualifications

Position Description & Qualifications

Serco is looking for top talent to join our team! We are looking for a Remote GOV CON Closeout Billing Specialist. This role calls for a well-rounded performer who thrives in a fast-paced, demanding environment with strong commitment to achieving financial goals. Key attributes we are seeking for this role include both the willingness to dig deeply into details, as well as the ability to assess the big picture.

The Closeout Billing Specialist will prioritize final voucher packages and expiring/cancelling funds invoices in order to maximize cash flow, meet FAR and DCMA requirements, support and resolve day-to-day issues raised by DCMA, generate customer invoices, provide status reports to senior management, and support special projects as needed.

In this role you will:

  • Calculate and prepare final government contract project invoices, including necessary invoicing schedules and back-up data.
  • Review organizational billing practices to ensure invoice accuracy within contractual terms, Federal Acquisition Regulations, and DCAA requirements.
  • Prepare and analyze schedules for accounts receivable and unbilled receivables.
  • Collection follow up of invoices issued until payment arrives.
  • Preparation and processing of final invoices utilizing both a Cumulative Allowable Cost Worksheet and Cumulative Cost Reconciliation method.
  • Familiar with a variety of government contracting concepts, practices, and procedures.

To be successful in this role, you will have:

  • High School Diploma/GED
  • U.S Citizenship
  • Minimum 5 years of relevant Billing experience in a Government contracting arena
  • relevant experience in Costpoint
  • Closeout and finals experience
  • Must have experienced knowledge in Excel
  • Strong collections experience
  • Knowledge of Account Analysis and Reconciliation
  • Strong interpersonal and communication skills
  • Excellent/very strong multitasking ability to meet deadlines

Additional desired experience and skills:

  • Bachelor's degree
  • WAWF or other government electronic invoicing system
  • Costpoint
  • Impromptu

If you are interested in supporting and working with passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .