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Septa Call Jobs (NOW HIRING)

Parking and SEPTA access * City Fitness membership Schedule & Hours: * This is an on-call position * As our hotel is open 24/7,365 daysa year, we expect ouremployeesto be flexible in working mornings ...

With direct access to I-95, Amtrak, and SEPTA, employees enjoy flexible living options. Work ... Monitor complaint trends, call quality, and operational risk indicators across agency partner(s)

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Septa Call information

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How much do septa call jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for septa call in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a SEPTA Call Center Representative, and why are they important?

To thrive as a SEPTA Call Center Representative, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and telephony equipment is important for managing inquiries efficiently. Excellent communication, patience, and the ability to remain calm under pressure help representatives resolve rider concerns effectively. These skills ensure positive customer experiences and contribute to the smooth operation of SEPTA’s transit services.

What are some common challenges faced by SEPTA Call Center Representatives, and how can applicants prepare for them?

SEPTA Call Center Representatives often encounter high call volumes and must address a wide variety of customer inquiries ranging from schedule information to service disruptions. A common challenge is maintaining a calm, helpful demeanor when handling frustrated or confused customers, especially during peak hours or service interruptions. Applicants can prepare by developing strong communication and problem-solving skills, as well as familiarizing themselves with SEPTA's routes, schedules, and policies. Training is provided, but a customer-focused mindset and the ability to multitask are key for success in this role.

What are Septa Call jobs?

Septa Call jobs typically refer to positions within the Southeastern Pennsylvania Transportation Authority (SEPTA) that involve handling incoming and outgoing phone calls. These positions are often customer service or dispatcher roles, where employees assist riders with schedules, routes, fares, and resolve issues or emergencies. Septa Call representatives play a key role in ensuring timely communication between riders, operators, and SEPTA staff. The job requires strong communication skills, patience, and knowledge of SEPTA's services and policies. These roles are critical for providing support and information to the public and maintaining efficient transit operations.

What is the difference between Septa Call vs Customer Service Representative?

AspectSepta CallCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in transit systemsHigh school diploma or equivalent; customer service skills training
Work EnvironmentTransit agencies, call centers, on-site at transit stationsOffices, call centers, retail locations
Industry UsagePublic transportation, transit authoritiesVarious industries including retail, telecom, and transit
Common Search IntentRoles related to transit communication and customer support in transitGeneral customer support roles across industries

Septa Call primarily involves handling communication within transit agencies, focusing on transit-related inquiries and support. Customer Service Representatives have a broader role across multiple industries, providing support to customers in various sectors. While both roles require strong communication skills, Septa Call positions are specialized for transit systems, whereas Customer Service Representatives serve diverse customer needs.

More about Septa Call jobs
What cities are hiring for Septa Call jobs? Cities with the most Septa Call job openings:
Infographic showing various Septa Call job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Research Territory Manager- Southeast

Research Territory Manager- Southeast

DWK Life Sciences

Millville, NJ • Remote

Full-time

Re-posted 9 days ago


Job description

DWK Life Sciences LLC (DWK) was formed through the merger of three industry leaders and provides the world’s laboratories and production environments with the most comprehensive range of labware. Serving scientific research, technical applications, storage, and packaging needs, DWK manufactures a wide array of precision glassware and specialty products for the life sciences market. DWK also offers products and services (vials, ampules, stoppers, septa, seals, caps, bottles, tubes, flasks, and value-added services) to customers seeking packaging solutions.

Revenue streams are driven by three primary channels: Global distributors, National distributors, and Direct field selling efforts.

DWK supports four primary market segments: Laboratory, Pharmaceutical, Analytical Sciences, and Industrial glass.

POSITION SUMMARY:

This role is responsible for expanding existing customer business and cultivating new opportunities in the Southeast Region. The Ideal candidate will reside in the Southeast Region. Reporting to the Vice President of Laboratory Sales, the Territory Manager will directly oversee go-to-market strategies to drive DWK sales through established channel partners and targeted direct accounts.

Key Responsibilities:

1. Channel Partner Sales Development

Build and maintain relationships with channel partners (distributors) to promote DWK’s products.

Establish a consistent call schedule to support channel partners with sales initiatives.

Conduct field travel to support distributor and customer-specific sales efforts.

2. Direct Account Sales Development

Develop and sustain relationships with direct end customers, ensuring DWK products are utilized across their lab environments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Achieve Budget Goals – Demonstrate financial insight to build and execute a sales plan that meets monthly, quarterly, and annual targets.

· Sales Cadence – Implement regular contact with channel partners to increase their “mind share” of DWK products and services.

· Customer Insights – Attain a deep understanding of channel partner and direct account needs to align DWK offerings with customer goals.

· Sales Skills – Listen, assess customer environments and needs, and match DWK’s strengths to secure increased sales.

· Organization & Independence – Effectively manage time and territory in an autonomous role to drive productivity.

· Cross-functional Collaboration – Work closely with DWK team members to support product success across customer labs.

· Additional Sales Duties – Accept and manage other sales-related responsibilities as assigned.

· Quality & Safety Compliance – Understand DWK’s quality standards, observe safety protocols, and maintain a safe work environment.

QUALIFICATIONS:

· Education: BA/BS in a Scientific or Business field; MBA is a plus.

· Experience: Minimum 3 years of sales experience in the scientific laboratory industry.

· Technical & Business Skills: Proficiency with MS Office Suite, CRM systems (e.g., Salesforce), and data analytics tools like Tableau.

· Sales Competencies: Strong technical, organizational, and negotiation skills, with a commitment to ethical practices and cross-functional collaboration.

· Communication: Excellent verbal and written communication, including presentation skills for varied audiences.

· Travel: Willingness and ability to travel up to 60% of the time.

WORK ENVIRONMENT / CONDITIONS / PHYSICAL DEMANDS:

· Travel is required

· Occasional lifting up to 20 lbs.

These are considered essential duties and are illustrative of those job tasks, which are fundamental. Employees may be required to perform additional related duties as may be assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.