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Septa Call Jobs (NOW HIRING)

GFT.

Senior Bridge Engineer

Allentown, PA · On-site

$120K - $140K/yr

... SEPTA and/or Amtrak experience to join our Transportation Team. This role follows a hybrid work ... We call this the Infrastructure of Life. We measure our success by the strength of our ...

GFT.

Senior Bridge Engineer

Audubon, PA · On-site

$120K - $140K/yr

... SEPTA and/or Amtrak experience to join our Transportation Team. This role follows a hybrid work ... We call this the Infrastructure of Life. We measure our success by the strength of our ...

GFT.

Senior Bridge Engineer

Philadelphia, PA · On-site

$120K - $140K/yr

... SEPTA and/or Amtrak experience to join our Transportation Team. This role follows a hybrid work ... We call this the Infrastructure of Life. We measure our success by the strength of our ...

GFT.

Senior Bridge Engineer

Philadelphia, PA

$120K - $140K/yr

... SEPTA and/or Amtrak experience to join our Transportation Team. This role follows a hybrid work ... We call this the Infrastructure of Life. We measure our success by the strength of our ...

GFT.

Senior Bridge Engineer

Philadelphia, PA

$120K - $140K/yr

... SEPTA and/or Amtrak experience to join our Transportation Team. This role follows a hybrid work ... We call this the Infrastructure of Life. We measure our success by the strength of our ...

Dewberry

CM/CI Market Sector Leader

Canonsburg, PA

$76K - $102K/yr

... call "Dewberry at Work," that have inspired our employees to be successful for more than a half ... SEPTA, DRJTBC, and Local Government (FAM) experience is preferred.) * Certifications in ACI ...

Dewberry

CM/CI Market Sector Leader

Allentown, PA · On-site

$82K - $109K/yr

... call "Dewberry at Work," that have inspired our employees to be successful for more than a half ... SEPTA, DRJTBC, and Local Government (FAM) experience is preferred.) * Certifications in ACI ...

Dewberry

CM/CI Market Sector Leader

Pittsburgh, PA · On-site

$77K - $102K/yr

... call "Dewberry at Work," that have inspired our employees to be successful for more than a half ... SEPTA, DRJTBC, and Local Government (FAM) experience is preferred.) * Certifications in ACI ...

Dewberry

CM/CI Market Sector Leader

King Of Prussia, PA · On-site

$81K - $108K/yr

... call "Dewberry at Work," that have inspired our employees to be successful for more than a half ... SEPTA, DRJTBC, and Local Government (FAM) experience is preferred.) * Certifications in ACI ...

Dewberry

CM/CI Market Sector Leader

Canonsburg, PA · On-site

$76K - $102K/yr

... call "Dewberry at Work," that have inspired our employees to be successful for more than a half ... SEPTA, DRJTBC, and Local Government (FAM) experience is preferred.) * Certifications in ACI ...

Dewberry

CM/CI Market Sector Leader

Allentown, PA

$82K - $109K/yr

... call "Dewberry at Work," that have inspired our employees to be successful for more than a half ... SEPTA, DRJTBC, and Local Government (FAM) experience is preferred.) * Certifications in ACI ...

ATLANTICUS

Collections Agency Manager

Atlanta, GA

With direct access to I-95, Amtrak, and SEPTA, employees enjoy flexible living options. Work ... Monitor complaint trends, call quality, and operational risk indicators across agency partner(s)

Dewberry

CM/CI Market Sector Leader

Mechanicsburg, PA · On-site

$79K - $105K/yr

... call "Dewberry at Work," that have inspired our employees to be successful for more than a half ... SEPTA, DRJTBC, and Local Government (FAM) experience is preferred.) * Certifications in ACI ...

Dewberry

CM/CI Market Sector Leader

King Of Prussia, PA · On-site

$81K - $108K/yr

... call "Dewberry at Work," that have inspired our employees to be successful for more than a half ... SEPTA, DRJTBC, and Local Government (FAM) experience is preferred.) * Certifications in ACI ...

Dewberry

CM/CI Market Sector Leader

Mechanicsburg, PA

$79K - $105K/yr

... call "Dewberry at Work," that have inspired our employees to be successful for more than a half ... SEPTA, DRJTBC, and Local Government (FAM) experience is preferred.) * Certifications in ACI ...

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All JobsSepta Call Jobs

Septa Call information

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$10

$17

$25

How much do septa call jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for septa call in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a SEPTA Call Center Representative, and why are they important?

To thrive as a SEPTA Call Center Representative, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and telephony equipment is important for managing inquiries efficiently. Excellent communication, patience, and the ability to remain calm under pressure help representatives resolve rider concerns effectively. These skills ensure positive customer experiences and contribute to the smooth operation of SEPTA’s transit services.

What are some common challenges faced by SEPTA Call Center Representatives, and how can applicants prepare for them?

SEPTA Call Center Representatives often encounter high call volumes and must address a wide variety of customer inquiries ranging from schedule information to service disruptions. A common challenge is maintaining a calm, helpful demeanor when handling frustrated or confused customers, especially during peak hours or service interruptions. Applicants can prepare by developing strong communication and problem-solving skills, as well as familiarizing themselves with SEPTA's routes, schedules, and policies. Training is provided, but a customer-focused mindset and the ability to multitask are key for success in this role.

What are Septa Call jobs?

Septa Call jobs typically refer to positions within the Southeastern Pennsylvania Transportation Authority (SEPTA) that involve handling incoming and outgoing phone calls. These positions are often customer service or dispatcher roles, where employees assist riders with schedules, routes, fares, and resolve issues or emergencies. Septa Call representatives play a key role in ensuring timely communication between riders, operators, and SEPTA staff. The job requires strong communication skills, patience, and knowledge of SEPTA's services and policies. These roles are critical for providing support and information to the public and maintaining efficient transit operations.

What is the difference between Septa Call vs Customer Service Representative?

AspectSepta CallCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in transit systemsHigh school diploma or equivalent; customer service skills training
Work EnvironmentTransit agencies, call centers, on-site at transit stationsOffices, call centers, retail locations
Industry UsagePublic transportation, transit authoritiesVarious industries including retail, telecom, and transit
Common Search IntentRoles related to transit communication and customer support in transitGeneral customer support roles across industries

Septa Call primarily involves handling communication within transit agencies, focusing on transit-related inquiries and support. Customer Service Representatives have a broader role across multiple industries, providing support to customers in various sectors. While both roles require strong communication skills, Septa Call positions are specialized for transit systems, whereas Customer Service Representatives serve diverse customer needs.

More about Septa Call jobs
What cities are hiring for Septa Call jobs? Cities with the most Septa Call job openings:
What job categories do people searching Septa Call jobs look for? The top searched job categories for Septa Call jobs are:
Septa Call jobs near you
Transition Development Specialist

Transition Development Specialist

COMMUNITY INTEGRATED SERVICES

Milford, DE • Hybrid

Full-time

Posted 11 days ago

Job description

Consider joining Community Integrated Services, the largest local supported employment provider, as we empower people with disabilities through individualized employment opportunities. Through creativity, flexibility, and community collaboration, CIS provides individualized, person-centered support and training to help individuals with disabilities attain their employment goals.

POSITION SUMMARY:

  • This is a hybrid position working with the youth with disabilities; assisting to find internships and employment opportunities within the community, assisting with coordinating community explorations and coaching students at their current internships and employment sites.
  • To assist the youth with disabilities in securing internships and paid employment within the community and to strengthen employer relationships through networking..
  • To assist with coordinating community exploration activities and providing supports to students within internships/jobs within the community.

ESSENTIAL FUNCTIONS:

  • Develop community job leads for assigned individuals meeting their needs, desires, and capabilities.

  • Initiate and maintain ongoing personal contacts with a variety of business and industry representatives.

  • Contacts must be done in a variety of ways including labor market analysis, on-line, face to face site visits, employer interviews, cold call contacts, information interviews, group presentations and job developing with the participant.

  • Make cold calls to potential employers explaining the benefits of hosting a student intern and employment support services provided by CIS.

  • Conduct informational interviews with employers.

  • Collects data from employers related to job openings including job requirements and skills.

  • Matches applicants to internships/jobs, refers qualified applicants to employers and conducts necessary follow-up when applicants are placed in jobs and internships.

  • Provide job coaching services and facilitate community exploration activities as referrals come in.
  • Record and document all activity with participants in the form of case notes and business communication logs within set-works system.
  • Attend networking opportunities with potential employers to obtain contact information.
  • Attend and actively participate in team meetings, weekly or biweekly meetings with managers, attend initial job development meetings after participant has completed assessments.
  • Create resumes, online helpers, register participant with email accounts and complete job applications and monitor participants professional email accounts.
  • Accompany, advocate and market participants skills at interviews. Transport participants to interviews and meetings (facilitate alternative transportation as needed)
  • Community Explorations Communicating with parents and teachers to plan community outings. Utilizing the assessment database to coordinate community explorations.
  • Being able to assist students with travel training on SEPTA to and from their internships, employment, and community explorations.
  • Communicating with transition team to work towards students' independence, brainstorming for community explorations, etc.
  • Assist with new projects and initiatives within the transition department as needed.
  • Bachelor's Degree preferred (four year college or technical school).
  • 1 plus years of experience in Education, Social Services or Business preferred.
  • Ability to effectively use Microsoft Office products, specifically Outlook, Excel and Word.
  • Possess valid driver's license and automobile insurance.
  • Must have access to an automobile and internet access at home.
  • Able to pass all required background checks.
  • Must be fully vaccinated or in the process of getting fully vaccinated.

Community Integrated Services (CIS) is an equal opportunity employer. CIS does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender identity, marital status, physical or mental disability, military status or unfavorable discharge from military service.

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