This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience. The ideal ...
This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience. The ideal ...
This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience. The ideal ...
This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience. The ideal ...
This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience. The ideal ...
This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience. The ideal ...
This role is an excellent introduction to a wide variety of business functions and provides advancement opportunities to more senior roles in Marketing/Merchandising, Vendor Management, Product ...
This role is an excellent introduction to a wide variety of business functions and provides advancement opportunities to more senior roles in Marketing/Merchandising, Vendor Management, Product ...
This role is an excellent introduction to a wide variety of business functions and provides advancement opportunities to more senior roles in Marketing/Merchandising, Vendor Management, Product ...
This role is an excellent introduction to a wide variety of business functions and provides advancement opportunities to more senior roles in Marketing/Merchandising, Vendor Management, Product ...
Senior Vendor Management Analyst
San Jose, CA · On-site
$70K - $131K/yr
The Senior Vendor Management Analyst supports governance, financial oversight, supplier coordination, contract administration, and across multiple healthcare accounts. The role partners with vendor ...
Senior Vendor Management Analyst
San Jose, CA · On-site
$70K - $131K/yr
The Senior Vendor Management Analyst supports governance, financial oversight, supplier coordination, contract administration, and across multiple healthcare accounts. The role partners with vendor ...
Sr IT Vendor Manager
$116K - $197K/yr
The Sr. IT Vendor Manager is a key member of the Vendor Management Office (VMO) responsible for driving value, performance, and accountability across strategic technology vendors. The role ...
Sr IT Vendor Manager
$116K - $197K/yr
The Sr. IT Vendor Manager is a key member of the Vendor Management Office (VMO) responsible for driving value, performance, and accountability across strategic technology vendors. The role ...
Sr IT Vendor Manager
Irvine, CA · On-site
$116K - $197K/yr
The Sr. IT Vendor Manager is a key member of the Vendor Management Office (VMO) responsible for driving value, performance, and accountability across strategic technology vendors. The role ...
Sr IT Vendor Manager
Irvine, CA · On-site
$116K - $197K/yr
The Sr. IT Vendor Manager is a key member of the Vendor Management Office (VMO) responsible for driving value, performance, and accountability across strategic technology vendors. The role ...
Reporting to the Director Risk Management, the Senior Vendor Risk Analyst is responsible for assessing third-party risk exposure and supporting the organization's vendor risk management program. This ...
Reporting to the Director Risk Management, the Senior Vendor Risk Analyst is responsible for assessing third-party risk exposure and supporting the organization's vendor risk management program. This ...
Senior Manager, Vendor Management
Minneapolis, MN · On-site +1
$170K - $203K/yr
Senior Manager, Vendor Management Location: Minneapolis, MN (Hybrid) Department: Projects Reports To: VP, Engineering & Project Operations Help Build the Vendor Network That Powers Project Delivery ...
Senior Manager, Vendor Management
Minneapolis, MN · On-site +1
$170K - $203K/yr
Senior Manager, Vendor Management Location: Minneapolis, MN (Hybrid) Department: Projects Reports To: VP, Engineering & Project Operations Help Build the Vendor Network That Powers Project Delivery ...
Senior Manager, Vendor Management Location: Minneapolis, MN (Hybrid) Department: Projects Reports To: VP, Engineering & Project Operations Help Build the Vendor Network That Powers Project Delivery ...
Senior Manager, Vendor Management Location: Minneapolis, MN (Hybrid) Department: Projects Reports To: VP, Engineering & Project Operations Help Build the Vendor Network That Powers Project Delivery ...
Senior Vendor Relationship Manager
Denver, CO · On-site
$96K - $113K/yr
The Sr. Supply Chain Partnerships team at Checkr is dedicated to advancing strategic partnerships ... Adhere to established performance management frameworks to assess vendor and court success ...
Senior Vendor Relationship Manager
Denver, CO · On-site
$96K - $113K/yr
The Sr. Supply Chain Partnerships team at Checkr is dedicated to advancing strategic partnerships ... Adhere to established performance management frameworks to assess vendor and court success ...
Senior Manager, Vendor Management
Minneapolis, MN · On-site +1
Senior Manager, Vendor Management Location: Minneapolis, MN (Hybrid) Department: Projects Reports To: VP, Engineering & Project Operations Help Build the Vendor Network That Powers Project Delivery ...
Quick apply
Senior Manager, Vendor Management
Minneapolis, MN · On-site +1
Senior Manager, Vendor Management Location: Minneapolis, MN (Hybrid) Department: Projects Reports To: VP, Engineering & Project Operations Help Build the Vendor Network That Powers Project Delivery ...
This role is an excellent introduction to a wide variety of business functions and provides advancement opportunities to more senior roles in Marketing/Merchandising, Vendor Management, Product ...
This role is an excellent introduction to a wide variety of business functions and provides advancement opportunities to more senior roles in Marketing/Merchandising, Vendor Management, Product ...
The SO Vendor Manager will provide expertise and hands-on task completion with vendor onboarding ... Lead collaboration with Senior Executives to ensure vendor products and services are in alignment ...
The SO Vendor Manager will provide expertise and hands-on task completion with vendor onboarding ... Lead collaboration with Senior Executives to ensure vendor products and services are in alignment ...
The SO Vendor Manager will provide expertise and hands-on task completion with vendor onboarding ... Lead collaboration with Senior Executives to ensure vendor products and services are in alignment ...
The SO Vendor Manager will provide expertise and hands-on task completion with vendor onboarding ... Lead collaboration with Senior Executives to ensure vendor products and services are in alignment ...
The SO Vendor Manager will provide expertise and hands-on task completion with vendor onboarding ... Lead collaboration with Senior Executives to ensure vendor products and services are in alignment ...
The SO Vendor Manager will provide expertise and hands-on task completion with vendor onboarding ... Lead collaboration with Senior Executives to ensure vendor products and services are in alignment ...
Supports vendor relationships across DMV modernization and operations as a key point of contact, partnering with senior program leadership on complex or escalated issues. * Manages multiple contracts ...
Supports vendor relationships across DMV modernization and operations as a key point of contact, partnering with senior program leadership on complex or escalated issues. * Manages multiple contracts ...
The SO Vendor Manager will provide expertise and hands-on task completion with vendor onboarding ... Lead collaboration with Senior Executives to ensure vendor products and services are in alignment ...
The SO Vendor Manager will provide expertise and hands-on task completion with vendor onboarding ... Lead collaboration with Senior Executives to ensure vendor products and services are in alignment ...
Senior Vendor Finance AP Analyst
Collierville, TN · On-site
$75K - $94K/yr
The Senior Vendor Finance AP Analyst is responsible for analyzing, documenting, improving, and ... management efforts, including training materials and user adoption Additional Duties: • Support ...
Quick apply
Senior Vendor Finance AP Analyst
Collierville, TN · On-site
$75K - $94K/yr
The Senior Vendor Finance AP Analyst is responsible for analyzing, documenting, improving, and ... management efforts, including training materials and user adoption Additional Duties: • Support ...
Senior Vendor Manager information
How much does a vendor manager get paid?
What is the highest paid job in supply chain?
How much does a senior vendor manager make at Amazon?
What does a senior vendor manager do?
What is the difference between Senior Vendor Manager vs Vendor Relationship Manager?
| Aspect | Senior Vendor Manager | Vendor Relationship Manager |
|---|---|---|
| Responsibilities | Oversees vendor strategies, negotiations, and contract management at a senior level | Focuses on maintaining and improving ongoing vendor relationships and service quality |
| Required Credentials | Typically requires experience in vendor management, certifications like CSCP or PMP | Often requires experience in client relations, communication skills, and vendor management |
| Work Environment | Strategic planning, cross-department collaboration, contract negotiations | Customer service, communication, ongoing relationship management |
While both roles involve vendor interactions, the Senior Vendor Manager focuses on strategic oversight and negotiations, whereas the Vendor Relationship Manager emphasizes maintaining strong ongoing vendor relationships. The roles often overlap but differ mainly in scope and focus within the vendor management spectrum.
What are the key skills and qualifications needed to thrive as a Senior Vendor Manager, and why are they important?
How does a Senior Vendor Manager typically collaborate with internal stakeholders to drive business objectives?

Full-time
Re-posted 13 days ago
Amazon rating
7.4
Based on 6,974 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Do you like to help shape the future of customer support. Earth's Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO).
We are seeking an experienced performance management leader to join our CS GO team as a Vendor Manager. This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience.
The ideal candidate will draw from their experience in Business Process Outsourcing (BPO) account management, contact center key performance indicators, and corporate leadership roles, demonstrating their ability to manage relationships, think strategically, drive process improvements, and make data-backed decisions in a high-stakes, high-speed environment.
Key job responsibilities
- Lead vendor-based teams, overseeing operations to the highest standard of customer obsession and service delivery
- Manage relationships and alignment with key stakeholders across the organization, influencing organizational priorities and business and/or technology direction
- Assist with defining long-term vendor strategy
- Identify, develop and optimize organization processes, playbooks, or tools
- Deep dive inefficiencies; drive improvement through scalable mechanisms
- Triage issues, owning resolution, root cause analysis, and corrective action plans
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US