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Senior Vendor Manager Jobs (NOW HIRING)

The Senior Vendor Management Analyst supports governance, financial oversight, supplier coordination, contract administration, and across multiple healthcare accounts. The role partners with vendor ...

The Sr. IT Vendor Manager is a key member of the Vendor Management Office (VMO) responsible for driving value, performance, and accountability across strategic technology vendors. The role ...

Sr IT Vendor Manager

Irvine, CA · On-site

$116K - $197K/yr

The Sr. IT Vendor Manager is a key member of the Vendor Management Office (VMO) responsible for driving value, performance, and accountability across strategic technology vendors. The role ...

Senior Manager, Vendor Management Location: Minneapolis, MN (Hybrid) Department: Projects Reports To: VP, Engineering & Project Operations Help Build the Vendor Network That Powers Project Delivery ...

The Sr. Supply Chain Partnerships team at Checkr is dedicated to advancing strategic partnerships ... Adhere to established performance management frameworks to assess vendor and court success ...

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Senior Vendor Manager information

How much does a vendor manager get paid?

A senior vendor manager typically earns between $90,000 and $150,000 annually, depending on experience, industry, and location. Compensation may also include bonuses and benefits, and strong negotiation and vendor management skills can influence salary levels.

What is the highest paid job in supply chain?

In supply chain management, senior roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding $150,000 annually. These positions require extensive experience, strategic skills, and often involve overseeing global operations and implementing advanced supply chain technologies.

How much does a senior vendor manager make at Amazon?

A senior vendor manager at Amazon typically earns between $100,000 and $150,000 annually, depending on experience, location, and performance. Compensation may also include bonuses, stock options, and benefits, reflecting the company's competitive pay structure for senior roles.

What does a senior vendor manager do?

A senior vendor manager oversees the relationship between a company and its suppliers or service providers, ensuring that contractual obligations are met and that vendors deliver quality products or services on time. They negotiate contracts, evaluate vendor performance, and develop strategies to optimize vendor relationships, often using tools like vendor management systems. This role requires strong negotiation, communication, and project management skills, and may involve leading a team or coordinating cross-functional efforts.

What is the difference between Senior Vendor Manager vs Vendor Relationship Manager?

AspectSenior Vendor ManagerVendor Relationship Manager
ResponsibilitiesOversees vendor strategies, negotiations, and contract management at a senior levelFocuses on maintaining and improving ongoing vendor relationships and service quality
Required CredentialsTypically requires experience in vendor management, certifications like CSCP or PMPOften requires experience in client relations, communication skills, and vendor management
Work EnvironmentStrategic planning, cross-department collaboration, contract negotiationsCustomer service, communication, ongoing relationship management

While both roles involve vendor interactions, the Senior Vendor Manager focuses on strategic oversight and negotiations, whereas the Vendor Relationship Manager emphasizes maintaining strong ongoing vendor relationships. The roles often overlap but differ mainly in scope and focus within the vendor management spectrum.

What are the key skills and qualifications needed to thrive as a Senior Vendor Manager, and why are they important?

To thrive as a Senior Vendor Manager, you need expertise in procurement, contract negotiation, supply chain management, and a solid understanding of business operations, often supported by a bachelor's degree and relevant experience. Familiarity with enterprise resource planning (ERP) systems, vendor management software, and certifications such as CPSM or PMP are commonly required. Exceptional relationship-building, analytical thinking, and communication skills distinguish top performers in this role. These competencies are critical for optimizing vendor performance, cost-efficiency, and mitigating risks in complex supplier networks.

How does a Senior Vendor Manager typically collaborate with internal stakeholders to drive business objectives?

A Senior Vendor Manager works closely with cross-functional teams such as procurement, finance, legal, and operations to align vendor strategies with overall business goals. This involves frequent meetings to discuss contract terms, performance metrics, and any operational issues that arise. Effective communication and negotiation skills are essential, as the role often requires balancing the needs of various departments while maintaining strong vendor relationships. Collaboration also includes sharing market insights and best practices to help internal teams make informed decisions.
More about Senior Vendor Manager jobs
What cities are hiring for Senior Vendor Manager jobs? Cities with the most Senior Vendor Manager job openings:
What states have the most Senior Vendor Manager jobs? States with the most job openings for Senior Vendor Manager jobs include:
Infographic showing various Senior Vendor Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.
Senior Vendor Manager, Amazon Customer Service

Senior Vendor Manager, Amazon Customer Service

Amazon

Seattle, WA • On-site

Full-time

Re-posted 13 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,974 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Do you like to help shape the future of customer support. Earth's Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO).
We are seeking an experienced performance management leader to join our CS GO team as a Vendor Manager. This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience.
The ideal candidate will draw from their experience in Business Process Outsourcing (BPO) account management, contact center key performance indicators, and corporate leadership roles, demonstrating their ability to manage relationships, think strategically, drive process improvements, and make data-backed decisions in a high-stakes, high-speed environment.
Key job responsibilities
- Lead vendor-based teams, overseeing operations to the highest standard of customer obsession and service delivery
- Manage relationships and alignment with key stakeholders across the organization, influencing organizational priorities and business and/or technology direction
- Assist with defining long-term vendor strategy
- Identify, develop and optimize organization processes, playbooks, or tools
- Deep dive inefficiencies; drive improvement through scalable mechanisms
- Triage issues, owning resolution, root cause analysis, and corrective action plans
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!


What Amazon employees say

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Benefits

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US