ZipRecruiter

Log In

1

Senior Telecom Jobs in Florida (NOW HIRING)

TekDallas

Sr. Incident Manager (IMT)

Miami, FL · On-site

S. telecom provider. In this high-visibility role, you will own the end-to-end lifecycle of high ... senior executives and cross-functional technical teams, delivering clear, confident, real-time ...

Oviedo Medical Center

Telecom Operator PRN

Oviedo, FL · On-site

Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telecom Operator PRN opening. We ...

New

next page

Showing results 1-20

All JobsTelecom JobsSenior Telecom JobsSenior Telecom Jobs in Florida

Senior Telecom information

See Florida salary details

$18.7K

$60K

$122.2K

How much do senior telecom jobs pay per year?

As of Aug 2, 2026, the average yearly pay for senior telecom in Florida is $59,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications are often executive positions such as Chief Technology Officer (CTO) or Vice President of Engineering, which can earn six-figure salaries. These roles typically require extensive experience, advanced technical skills, and leadership abilities in network infrastructure, systems design, or strategic planning.

What does a Senior Telecom do?

A Senior Telecom professional is responsible for designing, implementing, and managing telecommunications systems for organizations. They oversee the installation and maintenance of networks, ensure reliable communication infrastructure, and troubleshoot complex technical issues. Additionally, they may lead teams, coordinate with vendors, and develop strategies to optimize network performance and security. Their expertise is crucial for maintaining seamless voice, data, and video communications essential to business operations.

Who are the big 4 in telecom?

The Big Four in telecom typically refer to the largest global telecommunications companies: AT&T, Verizon, China Mobile, and Deutsche Telekom. These companies lead the industry in revenue, coverage, and infrastructure, often requiring senior telecom professionals to have expertise in network management, infrastructure, and regulatory compliance.

What jobs pay $500,000 a year in the US?

Senior Telecom roles, such as senior network architects or executive-level positions in telecommunications companies, can reach or exceed $500,000 annually with bonuses and stock options. High-level executives in the industry, including CTOs and VP of Telecom, often earn this level of compensation, especially in large corporations or with extensive experience and specialized skills in network infrastructure and management.

What are the key skills and qualifications needed to thrive as a Senior Telecom professional, and why are they important?

To thrive as a Senior Telecom professional, you need a deep understanding of telecommunications networks, protocols, and infrastructure, often supported by a relevant degree and substantial industry experience. Familiarity with network management tools, VoIP systems, and certifications such as CCNP or equivalent are typically required. Strong analytical thinking, leadership, and effective communication skills help in managing complex projects and collaborating with cross-functional teams. These skills and qualities are crucial for ensuring reliable network performance, driving innovation, and leading successful telecom initiatives.

What is the highest salary in telecom industry?

Senior telecom professionals, such as network architects or senior engineers, can earn salaries exceeding $150,000 annually, especially with specialized skills, certifications, and experience in high-demand areas like 5G or fiber optics. Executive roles like telecom directors or vice presidents may earn over $200,000 to $300,000 or more, depending on the company and location.

What is the difference between Senior Telecom vs Telecom Technician?

AspectSenior TelecomTelecom Technician
Required CredentialsBachelor's degree in telecommunications, certifications like CCNA, CompTIA Network+High school diploma or equivalent, technical certifications often preferred
Work EnvironmentDesign, planning, project management, overseeing teamsInstallation, maintenance, troubleshooting of telecom systems
Employer & Industry UsageTelecom companies, large corporations, service providersTelecom service providers, installation companies, maintenance firms

Senior Telecom roles typically involve higher-level planning, design, and management responsibilities, requiring advanced certifications and experience. Telecom Technicians focus on hands-on installation and repair tasks. While both work within the telecom industry, their roles differ in scope and expertise level.

How does a Senior Telecom professional typically collaborate with cross-functional teams in large organizations?

Senior Telecom professionals often work closely with IT, network engineering, and operations teams to ensure smooth communication infrastructure across the organization. They may be involved in planning, implementing, and troubleshooting telecom solutions, requiring regular coordination with project managers, security specialists, and vendors. Effective collaboration is key, as Senior Telecom professionals frequently lead technical discussions, provide guidance on best practices, and help resolve complex system issues that impact multiple departments.
What are the most commonly searched types of Telecom jobs in Florida? The most popular types of Telecom jobs in Florida are:
What are popular job titles related to Senior Telecom jobs in Florida? For Senior Telecom jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Senior Telecom jobs in Florida look for? The top searched job categories for Senior Telecom jobs in Florida are:
What cities in Florida are hiring for Senior Telecom jobs? Cities in Florida with the most Senior Telecom job openings:
Senior Telecom jobs near you
Infographic showing various Senior Telecom job openings in Florida as of July 2026, with employment types broken down into 74% Full Time, 8% Part Time, and 18% Contract. Highlights an 78% In-person, 5% Hybrid, and 17% Remote job distribution, with an average salary of $59,998 per year, or $28.8 per hour.

Senior I3 Telecom Engineer - Fulltime/Permanent

Fabergent

Tampa, FL

Full-time

Re-posted 9 days ago

Job description

Company Description

Regardless of the size of your HR staff, it always feels like you're spending too much time searching for qualified candidates and reviewing resumes. We meet our clients' IT staffing challenges by leveraging the collective experience and expertise of our recruitment team and consultant base.


Job Description

Description:

Purpose of the Position

I3 Senior Telecommunications Engineer position is responsible for the 24/7 support and assistance with implementation of all Telecom and Contact Center related services. This hands-on position will be required to make technical decisions and work closely with cross functional IT and Operational groups.

Our ideal candidate will be a technically competent, hands-on self-starter with strong communication skills and work with other groups in a growing company. Must maintain work efficiencies and responds to a changing environment. The candidate must analyze outcomes, and adjust strategies, and tactics in situations where current approaches are ineffective. The candidate must be able to work with multiple project teams simultaneously and thrive in fast-paced, dynamic environment.

Primary Duties and Responsibilities

Supports Telecom Department goals and objectives

Provide quality Contact Center support with a high degree of customer service, technical expertise, and timeliness. Research, resolve, and respond to questions received via telephone calls, email, web, and web chats in a timely manner, in accordance with current standards and SLA's.

Provide second level support for all Contact Center, Telecommunication and carrier related issues. Work with minimal supervision and be able to debug, diagnose, and resolve problems reported to the Telecom department

Provide Telecom and Contact Center systems administration. Perform agent configuration, moves, add and changes.

Sets appropriate customer expectations and fulfill customer commitments.

Translate operational / business unit needs into technical requirements. Has the ability to make technical analysis and provide recommendations to stakeholders.

Provide feedback for potential design changes, identify opportunities to gain efficiencies and / or improved delivery of service thru process automation and self-service applications.

Ability to be on call and function in a 24/7 Environment. Perform onsite and remote maintenance after hours. Apply software patches and upgrades for Production, Lab and DR Telephony Systems.

Work in a team environment as a member of Contact Center / Telephony related projects.

Maintains databases, documentation and conducts periodic audits with operations to ensure agent data, hours of operations, and expected customer experiences are correct.

Conducts appropriate change control documentation and performs configuration updates, maintenance and support for various telecommunications applications.

Troubleshoots / coordinates with vendors on Contact Center telephony issues.

Ability to mentor / coach business units on successful use of I3 and Contact Center telephony applications in a Contact Center environment to meet KPI's

Job Competencies: Achieve results; Accountability; Maximize customer experience; Adaptability; Information gathering; Planning and organizing; Technical experience.

Education/Experience

Minimum of three years I3 SIP Telephony experience.

Minimum of three years' experience in high volume, blended, multi-site Contact Center.

Minimum of two years' experience providing Tier 2, I3 support.

Experience with Interaction Dialer / Scripter.

Experience with Handler development.

Familiarity with I3: Interaction Web Portal / Marque; Interaction Feedback / Post Call Survey; Interaction Mobilizer; Interaction Optimizer; Interaction Monitor; Interaction Process Automation; e-FAQ; and Interaction Analyzer.

Experience with integration / interoperability with the following technologies: Workforce Management; Multichannel Analytics; Call and screen recording / Quality Management; Enterprise wide data warehouse reporting; Mobile / Smart phone applications; Customer Chat; Knowledge Base Management; Social Media Mining; SMS integration; Video Chat integration; Lync Integration; System Monitoring, and Reader boards.

Working knowledge of Server 2003 / 2008, SQL Server and Microsoft Office Suite: Excel, Word, Visio, Access and PowerPoint.

Associate Degree and or equivalent work experience in a technical discipline.

I3 Certifications.

Associated Knowledge, Skills & Abilities

Flexibility to work evenings and weekends as needed.

Experience in the post-secondary education field, preferably for profit.

Exposure to student information systems such as CampusVue, or Banner.

Experience with AudioCodes or similar media gateways.

Experience with Integration of CRM systems into the CIC platform.

Knowledge of VoIP, IVR, Video Conferencing, mobile technologies, and CTI systems.

Knowledge of Autonomy and Loquendo, telephony integrations.

Experience with I3: Administrator; Attendant;

Experience creating and writing Crystal Reports. .

Advanced Knowledge of analog, digital, optical, and VoIP Telephony services

Qualifications

Education/Experience

Minimum of three years I3 SIP Telephony experience.

Minimum of three years' experience in high volume, blended, multi-site Contact Center.

Minimum of two years' experience providing Tier 2, I3 support.

Experience with Interaction Dialer / Scripter.

Experience with Handler development.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply