Senior Technical Writer Jobs in Delaware (NOW HIRING)

About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
SENIOR RELATIONSHIP/TRUST ADVISOR
Job Description Summary
The Senior Relationship /Trust Advisor manages complex fiduciary relationships and is responsible for collaborating with the regional Northern Trust service teams and utilizing appropriate NT resources to ensure timely delivery of high-quality fiduciary service. This includes issue resolution, effective communication of client needs internally and externally, and coordination with client's professional advisors in the context of their Delaware trusts. The Senior Relationship/Trust Advisor also has responsibility for mentoring less experienced Relationship/Trust Advisors.
Job Description
Major Duties:
1. Manages assigned account base of sophisticated fiduciary relationships through the day-to-day administration of their Delaware trusts by working with client service team, clients, and their professional advisors to develop a thorough understanding of the client's needs and goals. Exhibits thorough knowledge of governing trust documents and account agreements. Exhibits mastery of fiduciary duties, applicable laws and oversight, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles
2. Combines technical knowledge with fact finding and analysis to develop advice-driven solutions for clients as pertains to their Delaware trusts. Explains complicated fiduciary concepts to clients in a thoughtful way using non-technical terminology
3. Maintains extensive knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement
4. Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication with suitable frequency. Exhibits excellent time management skills
5. Builds and maintains extensive knowledge of NT fiduciary standards and practices, applying fiduciary knowledge and judgment to complex fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution
6. Cultivates relationships with referral sources and external professional advisors to build the fiduciary business; identifies and develops new business opportunities. Participates in community and professional organizations representing NT. Identifies opportunities to showcase NT expertise and thought leadership
7. Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements
8. Teaches and mentors less experienced partners. Advises less experienced Relationship/Trust Advisors on fiduciary issues and serves as subject matter expert to them. Provides leadership on fiduciary projects and committees
9. Seeks continued development of fiduciary and advisory skills through training and experience
10. Uses sophisticated analytical thought to exercise judgement and identify innovative solutions
Knowledge
• Extensive knowledge of fiduciary and financial products and services, usually acquired through related work experience, is required
• Specific experience with fiduciary accounts and issues required to service complex fiduciary relationships. Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience is required
• Extensive knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school is required.
• Skills in negotiating, problem solving, delegating, leadership, and sales are required
• Leadership and organizational skills are required
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
Experience
• College or university degree &/or relevant proven work experience required. JD or similar credentials strongly preferred.
• 12-15 years' experience as a trust advisor/officer or attorney in trust administration, estate administration, estate planning, or related fields.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.