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Senior Technical Support Jobs in Remote, OR (NOW HIRING)

Sr Analyst, Cloud Services

OR ยท Remote

$90K - $119K/yr

Job Summary The Landis+Gyr Senior Cloud Services Analyst (CSA) oversees the day-to-day operations ... Supports creation of Standard Operation Procedures (SOP) for technical elements of the system that ...

Lumen is seeking an experienced and hands-on Senior Lead Software Developer, AI Developer ... Technical Knowledge & AI-Driven Support * Improve access to engineering knowledge through AI ...

Senior Project Manager

North Bend, OR ยท On-site

$80.60 - $100.73/hr

Builds and maintains effective working relationships across cross-functional teams in support of ... technical input as part of the broader project team. * Applies established standards, tools, and ...

New

Senior Lead Architect

OR ยท Remote

$132K - $176K/yr

Develop business cases to support architectural designs and decisions * Automation Vision: Create ... Has been the technical subject matter expert that has successfully led a new Product introduction ...

Sr Substation Engineer

Myrtle Point, OR

$92K - $117K/yr

The Sr. Substation Electrical Engineer will provide engineering support for the design of ... ETAP, CYME, SKM) * Technical and practical engineering skills and ability to deliver quality ...

Senior Lead DevOps Engineer

OR ยท Remote

$133K - $170K/yr

The Senior Lead DevOps Engineer will serve as a technical leader and trusted partner, helping teams adopt best practices, improve operational resilience, and support the organization's long-term ...

Senior Front End Engineer - Avaya Infinity Platform

OR ยท Remote

$125K - $172K/yr

You'll shape technical direction, mentor engineers on the team, and work closely with product and ... support, multi-locale workflows) - Feature flagging and experimentation platforms - Familiarity ...

Senior Front End Engineer - Avaya Infinity Platform

OR ยท On-site +1

$114K - $158K/yr

You'll shape technical direction, mentor engineers on the team, and work closely with product and ... support, multi-locale workflows) - Feature flagging and experimentation platforms - Familiarity ...

Senior Lead Software Engineer

OR ยท Remote

$132K - $176K/yr

The Role In a high-accountability environment where bold ideas fuel innovation, the Senior Lead ... Provide technical mentoring and guidance to less experienced SW Engineers. * Develop and support ...

Senior Software Engineer

OR ยท Remote

$84K - $112K/yr

The Sr. Software Engineer will take ownership of modernizing critical data platforms using PySpark ... technical, compliance, and governance requirements. * Support AI enablement and automation ...

Senior Project Engineer

OR ยท Remote

$101K - $132K/yr

We develop future technologies and support talents in deploying their skills to reach their full ... It is central to Korber's mission to scale its integration business and requires technical depth ...

Senior Business Analyst

OR ยท Remote

$94K - $122K/yr

Provide guidance and a support to the business analysis team while acting as a Subject Matter ... technical issues. * Analyze and review test plans, and perform testing of Sapiens software ...

Showing results 21-40

Senior Technical Support information

See Remote, OR salary details

$33.5K

$110.5K

$228.3K

How much do senior technical support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for senior technical support in Remote, OR is $110,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,900.00 and $121,400.00 per year, depending on experience, location, and employer.

What is a senior technical support?

Senior Technical Support specialists are experienced professionals who provide advanced assistance and troubleshooting for technical issues related to products, services, or systems. They handle complex problems that frontline support staff cannot resolve and often serve as a bridge between customers and engineering teams. Their responsibilities may include mentoring junior staff, creating documentation, and ensuring customer satisfaction through effective problem resolution.

How does a senior technical support professional typically interact with other departments to resolve complex customer issues?

Senior Technical Support professionals often collaborate closely with engineering, product management, and quality assurance teams to address complex technical challenges. When an issue exceeds frontline troubleshooting, they escalate cases, provide detailed diagnostics, and may participate in cross-functional meetings to ensure timely resolution. This collaboration not only facilitates faster solutions for customers but also helps identify recurring problems and drive product improvements. Effective communication and teamwork are essential skills in this role, as it often acts as a bridge between the customer and internal technical teams.

What are the key skills and qualifications needed to thrive as a senior technical support specialist, and why are they important?

To excel as a Senior Technical Support specialist, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically several years of experience in IT support roles. Familiarity with ticketing systems like Zendesk or ServiceNow, remote diagnostic tools, and relevant certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong communication, patience, and problem-solving abilities enable you to resolve complex issues and guide both users and junior staff. These skills are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining efficient IT operations.

What is the difference between Senior Technical Support vs Technical Support?

AspectSenior Technical SupportTechnical Support
Required CredentialsTypically requires 3+ years experience, certifications like CompTIA A+ or Network+, and advanced troubleshooting skillsEntry to mid-level certifications, such as CompTIA A+; less experience needed
Work EnvironmentSupports complex technical issues, often in enterprise or corporate settingsHandles basic to moderate customer issues, often in call centers or help desks
Employer & Industry UsageUsed across IT, telecommunications, and technology companies for experienced support rolesCommon in retail, small business, and entry-level IT support roles

Senior Technical Support professionals handle more complex issues, require more experience and certifications, and often work in larger organizations. Technical Support roles are more entry-level, focusing on basic troubleshooting and customer assistance. The main difference lies in experience, complexity of issues handled, and scope of responsibilities.

What are the most commonly searched types of Technical Support jobs in Remote, OR?

The most popular types of Technical Support jobs in Remote, OR are:

What are popular job titles related to Senior Technical Support jobs in Remote, OR?

For Senior Technical Support jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Senior Technical Support jobs in Remote, OR look for?

The top searched job categories for Senior Technical Support jobs in Remote, OR are:

What cities near Remote, OR are hiring for Senior Technical Support jobs?

Cities near Remote, OR with the most Senior Technical Support job openings:

Senior Consultant, HR Advisory (Talent Pool)

Allegis Global Solutions

OR โ€ข Remote

Full-time

Re-posted 5 days ago


Job description

Company Description

Quantum Work Advisory, a dynamic and innovative subsidiary of Allegis Group, specializes in workforce technology and workforce transformation advisory services. Supported by Allegis Group's 40-year legacy and $15 billion in revenues, we are committed to transforming workforce strategies and enhancing organizational performance. Learn more at quantumwork.com.

OUR COMMITMENT

We are dedicated to helping organizations design and execute workforce transformation. By leveraging the power of design thinking, AI, and automation, we create seamless, enjoyable digital experiences that make technology work for you - not the other way around. Our innovative, people-first design methodology ensures that we deliver transformational services tailored to meet your unique workforce needs.

OUR APPROACH | DESIGN THINKING

Our experienced consultants utilize journey mapping and "how might we?" frameworks to scientifically validate our strategic choices. By fostering user empathy, we enhance workforce collaboration and the execution of your digital transformation strategy.

Job Description

The Senior Consultant - HR Advisory is a client-facing, consulting-led role focused onย advisingย organizations on talent acquisition strategy, service design, operating model optimization, and supporting technology enablement. The role is advisory and outcomes-focused, emphasizing problem definition, solution design, and executive decision support rather than hands-on technical configuration.ย 

You will work directly with senior HR and Talent leaders to assess current-state processes,ย identifyย opportunities for improvement, and design scalable future-state models that balance people,ย process, and technology. This role requires strong consulting discipline, structured thinking, and confidenceย engagingย with senior stakeholders.ย 

Key Responsibilitiesย 

Client Advisory & Consulting Deliveryย 

  • Act asย a seniorย client-facing consultant across advisory engagements, supporting projects from initiation through delivery and closure.ย 

  • Apply structured consulting problem-solving to diagnose business challenges and design practical, value-driven solutions.ย 

  • Lead discovery, assessment, and solution design activities across talent acquisition processes and services.ย 

  • Prepare and deliver executive-ready insights, recommendations, and decision materials for senior HR and business leaders.ย 

HR / Talent Acquisition Strategy & Service Designย 

  • Assess end-to-end HR and talent acquisition processes, operating models, and service delivery effectiveness.ย 

  • Design future-state models alignedย toย business strategy, scale, and candidate experience goals.ย 

  • Advise on workforce segmentation, enablement, and service optimization opportunitiesย 

  • Build clear, actionable roadmaps spanning people, process, capability, and technology improvements.ย 

Research, Analysis & Design Thinkingย 

  • Conduct qualitative and quantitative research including interviews, workshops, surveys, and document reviews.ย 

  • Developย current-stateย andย future-stateย artifacts such as process maps, journey maps, and service blueprints.ย 

  • Apply design thinking techniques to understand user needs and define experience-led solutions.ย 

  • Translate complex findings into clear, business-relevant insights.ย 

Technology Enablement Advisoryย 

In partnership with the QWA project team andย Technology Consultant:ย 

  • Advise onย the role of technology across the talent acquisition lifecycle, including HRIS, ATS, CRM, Agentic/AI, automation, and experience platforms.ย 

  • Recommend optimization of existing systems or introduction of new tools as part of a broader TA strategy.ย 

  • Act as a bridge between business needs and technical considerations, partnering with specialists whereย required.ย 

Practice Development & Growthย 

  • Contribute to the development of QWA intellectual property including methodologies, playbooks, and toolkits.ย 

  • Stay current on market trends, talent technology innovations, and leading practices.ย 

  • Identifyย opportunities to support clients throughย additionalย advisory services and program expansion.ย 

Qualifications
  • 6+ years of experience in management consulting, HR advisory, talent acquisition, or related domainsย 

  • Demonstrated client-facing experience leading discovery, workshops, and solution design engagementsย 

  • Strong understanding of talent acquisition operations, practices, and enabling technologiesย 

  • Experience working in complex, multi-stakeholder environmentsย 

  • Bachelor's degreeย required; advanced degree or design thinking training preferredย 

  • Willingness to travel up to 25%ย 

Core Skills & Capabilitiesย 

  • Strong advisory and consulting skills with executive-level presenceย ย 

  • Ability to translate complex workforce challenges into structured, practical solutionsย ย 

  • Experience producing high-quality, executive-ready deliverablesย ย 

  • Solid understanding of emerging talent technologies and market trendsย ย 

  • Proven ability to work independently while collaborating within multi-disciplinary teamsย 

Additional Information

Pay Transparency: This role pays between $50-90/hour depending on experienceย 

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please emailย ย [emailย protected] for accommodation options.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.