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Senior Technical Support Analyst Jobs in Boca Raton, FL

UA Brands

Senior Technical Designer

Fort Lauderdale, FL · On-site

Senior Technical Designer - On-Site in Fort Lauderdale, FL We are seeking a highly skilled Senior ... support the design team through tasks such as sketch updates, construction reviews, and pattern ...

JDA

Sr Technical Architect - Supply chain

Delray Beach, FL · On-site +1

$100K - $143K/yr

Senior Technical Architect- Supply chain ( Customer facing) Location: Dallas, TX ( REMOTE role ... IoT and Edge Computing for real-time data collection and analysis. * Modern software development ...

Side

Senior Technical Artist

Fort Lauderdale, FL

$121K - $145K/yr

As our projects continue to grow in scale and technical ambition, we're looking for a Senior ... that support the creation of high-quality open world environments. If you're passionate about ...

MDVIP LLC

Analyst, EHR Support

Boca Raton, FL · On-site

Position Summary The Support Analyst provides tier-one and tier-two support to MDVIP-affiliated ... Technical Proficiency - Demonstrates strong understanding of athenaOne workflows and system ...

MDVIP

Analyst, EHR Support

Boca Raton, FL · On-site

Position Summary The Support Analyst provides tier-one and tier-two support to MDVIP-affiliated ... Technical Proficiency - Demonstrates strong understanding of athenaOne workflows and system ...

MDVIP LLC

Analyst, EHR Support

Boca Raton, FL · On-site

Position Summary The Support Analyst provides tier-one and tier-two support to MDVIP-affiliated ... Technical Proficiency - Demonstrates strong understanding of athenaOne workflows and system ...

side

Senior Technical Artist

Fort Lauderdale, FL · Remote

$130K - $155K/yr

As our projects continue to grow in scale and technical ambition, we're looking for a Senior ... that support the creation of high-quality open world environments. If you're passionate about ...

Side

Senior Technical Artist

Fort Lauderdale, FL · On-site +1

$121K - $145K/yr

As our projects continue to grow in scale and technical ambition, we're looking for a Senior ... that support the creation of high-quality open world environments. If you're passionate about ...

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All JobsTechnical Support Analyst JobsSenior Technical Support Analyst JobsSenior Technical Support Analyst Jobs in Boca Raton, FL

Senior Technical Support Analyst information

See Boca Raton, FL salary details

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$33

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How much do senior technical support analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for senior technical support analyst in Boca Raton, FL is $33.08, according to ZipRecruiter salary data. Most workers in this role earn between $27.60 and $35.58 per hour, depending on experience, location, and employer.

What is a senior technical support analyst?

A Senior Technical Support Analyst is an experienced IT professional who provides advanced troubleshooting and support for software, hardware, and network issues. They typically assist end-users and junior analysts with complex technical problems, ensuring efficient resolution and minimal downtime. Additionally, they may contribute to documentation, process improvement, and training within the support team. Their role also involves collaborating with other IT departments to resolve escalated issues and implement solutions.

What are some common challenges faced by senior technical support analysts, and how can they be effectively managed?

Senior Technical Support Analysts often encounter complex technical issues that require deep troubleshooting and collaboration across teams such as engineering, product, or operations. Managing high-priority incidents, staying up-to-date with evolving technologies, and balancing multiple cases simultaneously can be challenging. Effective time management, strong communication skills, and leveraging internal knowledge bases or escalation procedures are key strategies for overcoming these challenges. Building strong relationships with cross-functional teams and maintaining a customer-focused mindset also contribute to successful problem resolution and professional growth.

What are the key skills and qualifications needed to thrive as a senior technical support analyst, and why are they important?

To thrive as a Senior Technical Support Analyst, you need advanced troubleshooting skills, deep knowledge of operating systems and networks, and several years of experience in IT support, often backed by a relevant degree or certifications like CompTIA or Microsoft. Familiarity with ticketing systems (e.g., ServiceNow), remote desktop tools, and diagnostic software is typically required. Outstanding problem-solving abilities, customer service orientation, and clear communication skills help analysts effectively address complex issues and mentor junior staff. These skills are crucial to efficiently resolve technical problems, maintain high user satisfaction, and ensure seamless IT operations within an organization.

What is the difference between Senior Technical Support Analyst vs Technical Support Specialist?

AspectSenior Technical Support AnalystTechnical Support Specialist
Required CredentialsBachelor's degree, certifications like CompTIA, ITILHigh school diploma or associate's, some certifications beneficial
Work EnvironmentCorporate IT departments, tech companies, customer support centersHelp desks, call centers, technical support teams
Employer & Industry UsageUsed across IT, software, hardware industriesCommon in tech, telecom, and electronics sectors
Search & Comparison IntentUnderstanding senior roles, career progressionEntry to mid-level support roles, skill requirements

The Senior Technical Support Analyst typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. The Technical Support Specialist focuses on resolving standard technical problems and providing customer support. Both roles are essential in tech support teams but differ mainly in experience level and scope of responsibilities.

What are the most commonly searched types of Technical Support Analyst jobs in Boca Raton, FL?

The most popular types of Technical Support Analyst jobs in Boca Raton, FL are:

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For Senior Technical Support Analyst jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Senior Technical Support Analyst jobs in Boca Raton, FL look for?

The top searched job categories for Senior Technical Support Analyst jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Senior Technical Support Analyst jobs?

Cities near Boca Raton, FL with the most Senior Technical Support Analyst job openings:

Senior Technical Support Analyst jobs near you
Infographic showing various Senior Technical Support Analyst job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $68,814 per year, or $33.1 per hour.

Senior Technical Designer

Uniform Advantage

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Senior Technical Designer - On-Site in Fort Lauderdale, FL
We are seeking a highly skilled Senior Technical Designer to join our team onsite at our corporate office in Fort Lauderdale. This role is an exciting opportunity for an experienced apparel professional who thrives on bringing creative visions to life through technical expertise and precision.
As a Senior Technical Designer, you will play a pivotal role in ensuring that every garment not only embodies the creative direction of our Design team but also meets the highest standards of fit, form, function, and performance. You'll collaborate closely with both internal teams and external development partners, overseeing the entire lifecycle of garment development-from concept through to production.
In this role, you'll maintain up-to-date technical specifications, ensure garments meet quality standards, and support the design team through tasks such as sketch updates, construction reviews, and pattern evaluations. This is a hands-on, detail-oriented position where your expertise will directly influence the success of our product line.
If you are passionate about apparel design, meticulous about technical details, and eager to contribute your skills in a fast-paced, collaborative environment, we'd love to hear from you.
WHAT YOU'LL DO
  • Collaborate with team members to gain clear design direction and reach a consensus on fit intent. Build style blocks in PLM to ensure size and fit consistency within each brand and across product categories. Also, ensure garments are built in a manner that coincides with the manufacturer's capabilities and the company's cost specifications.
  • Execute a complete design specification package in PLM, including flat sketches, technical sketches, construction details, measurement specifications, appropriate tolerances, garment grading, and placement of graphics or labeling.
  • Communicate with in-house and overseas vendors regarding garment specifications, including sending out tech packs, measuring samples, and size sets against approved specifications, commenting on garment fit and functionality, resubmitting garments until final approval, and maintaining an organized system of prototype samples.
  • Work alongside the in-house patternmaker to ensure sample quality matches technical specifications. This includes examining the patterns to ensure fit, balance, and construction details, as well as ensuring the patternmaker understands specialized design and construction details.
  • Conduct fit sessions on live models and/or dress forms to ensure proper fit, balance, and construction of sample garments. Bring attention to pattern or sewing changes and photograph, pin, and notate them for insertion into tech packs.
  • Manage the sample development process from conception to final production approval by creating workflow tracking WIP spreadsheets in Excel, distributing the,m and following up with all teams involved to meet calendar deadlines.
  • Assist the design team by adjusting sketches, adding colorways and materials to the Bill of Materials in PLM, and adding any other descriptive or functional details that may be necessary to construct the garment during the production process.
  • Collaborate with quality control, production, and outside vendors daily to develop business practices that ensure consistency and quality promptly.

WHAT YOU'LL BRING
  • Technical Design experience, including knowledge of patternmaking, grading, garment construction, and large-scale manufacturing processes in overseas countries
  • Advanced proficiency with PLM systems, including creating and managing Bills of Materials (BOMs)
  • Strong skills in Microsoft Office and Adobe Creative Suite, particularly Illustrator and Photoshop
  • Solid understanding of the apparel product development lifecycle, from concept through production
  • Hands-on experience in apparel and trim development, including collaboration with factories and suppliers (strongly preferred)
  • Proficiency in creating and updating accurate technical sketches
  • Excellent organizational skills with the ability to prioritize tasks, meet deadlines, and manage time effectively
  • Proactive mindset and ability to thrive in a fast-paced, deadline-driven environment
  • Strong written and verbal communication skills with the ability to work cross-functionally
  • Critical thinking, problem-solving, and the ability to escalate complex issues when needed
  • Strong work ethic and flexibility to take on additional projects while managing core responsibilities
  • 5+ years of experience in apparel design or product development
  • Associate's or Bachelor's degree in Apparel Design, Product Development, or a related field (or equivalent experience)

WHERE YOU'LL WORK
OFFICE-BASED - Fort Lauderdale Headquarters
Just a short distance from the beautiful Fort Lauderdale beaches, our home base of South Florida is a perfect reflection of our customer population and culturally rich and diverse team. These on-site, business-critical roles are the backbone of our success. Join other team members in the spacious Quad for lunch or enjoy our ongoing team member activities.
PLENTY OF BENEFITS TOO
UA BRANDS offers a full range of benefits, allowing you the opportunity to customize a benefits package that addresses both your health and financial needs.
  • Medical and Pharmacy Coverage
  • Dental and Vision Coverage
  • Life/AD&D Insurance
  • Employee Assistance Program - self-care and support for life's everyday challenges
  • Extensive 401(k) plan with company matching - Save for your future
  • Short & Long Term Disability - Company Paid
  • Accident, Hospital Care and Critical Illness Insurance - Protect your Income
  • Legal Insurance and ID Theft Protection
  • Nationwide Pet Insurance
  • Holiday Pay
  • Paid Parental Leave
  • Paid Time Off - Life Balance
  • Volunteer Time Off - Make an Impact
  • Employee Discount Program
  • Referral Program - Get paid to work with Friends
  • Free Parking at the Downtown Corporate Office
  • Regular Social Activities and Events - Mandatory Fun
  • See more of the benefits we offer

UA IS AN EQUAL OPPORTUNITY EMPLOYER
As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
We are a drug free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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