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Senior Technical Customer Success Manager Jobs in Raleigh, NC

Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers. Requirements * 2-4 years of experience as a Customer Success Manager in SaaS (preferably ...

With strong technical and functional consulting services, and world-class monitoring and automation ... About the Role We are seeking a highly experienced and proactive Sr. SAP Customer Success Manager ...

With strong technical and functional consulting services, and world-class monitoring and automation ... About the Role We are seeking a highly experienced and proactive Sr. SAP Customer Success Manager ...

Customer Success Manager

Raleigh, NC · On-site

$80 - $100/hr

Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers. Requirements: * 2-4 years of experience as a Customer Success Manager in SaaS (preferably ...

The ideal candidate is a senior, data-driven customer success professional who combines trusted ... Ability to learn and articulate complex digital products, technical capabilities, and customer use ...

This role blends relationship management with technical problem-solving and strategic enablement ... Typically, 5-8 years in Customer Success for a B2B SaaS product. * Experience working in an early ...

Work collaboratively across all organizational levels including executives, managers, front line, technical subject matter experts, and IT etc. * Continuously improve Customer Success Management ...

Work collaboratively across all organizational levels including executives, managers, front line, technical subject matter experts, and IT etc. * Continuously improve Customer Success Management ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

Customer Success Manager

Raleigh, NC · On-site

$125K - $250K/yr

Combining your understanding of customer needs, your business and technical aptitude, and deep ... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Position Summary The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions receive ...

Degree in agronomy, turfgrass science, engineering, or equivalent experience * 3-5 years of experience in Customer Success, Account Management, or a client-facing technical role -- ideally within a ...

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... Excellent communication and presentation skills directed at both business-oriented and technical ...

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Showing results 1-20

Senior Technical Customer Success Manager information

See Raleigh, NC salary details

$49.1K

$131.8K

$190.5K

How much do senior technical customer success manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for senior technical customer success manager in Raleigh, NC is $131,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,300.00 and $152,100.00 per year, depending on experience, location, and employer.

What is the difference between Senior Technical Customer Success Manager vs Technical Customer Success Manager?

AspectSenior Technical Customer Success ManagerTechnical Customer Success Manager
Required CredentialsTypically requires 5+ years of experience, industry-specific certifications, and advanced technical knowledgeUsually requires 2-4 years of experience and relevant technical certifications
Work EnvironmentLeads complex customer accounts, mentors junior staff, and collaborates with cross-functional teamsManages customer relationships, provides technical support, and ensures product adoption
Employer & Industry UsageCommon in SaaS, cloud services, and enterprise software companiesWidely used across tech, software, and IT service providers

The Senior Technical Customer Success Manager typically has more experience, handles complex accounts, and mentors others, whereas the Technical Customer Success Manager focuses on supporting customers and ensuring product success. Both roles require technical expertise but differ in scope and seniority.

What are popular job titles related to Senior Technical Customer Success Manager jobs in Raleigh, NC?

For Senior Technical Customer Success Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Senior Technical Customer Success Manager jobs in Raleigh, NC look for?

The top searched job categories for Senior Technical Customer Success Manager jobs in Raleigh, NC are:

Infographic showing various Senior Technical Customer Success Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $131,824 per year, or $63.4 per hour.

Technical Customer Success Specialist

Piper Companies

Morrisville, NC • On-site

$50K - $80K/yr

Other

Medical, Dental, Vision, PTO

Posted 25 days ago


Job description

Piper Companies is seeking a Technical Customer Success Specialist to join a growing technology solutions and managed services organization. The Technical Customer Success Specialist will serve as a trusted advisor to customers, helping them maximize the value of cloud, networking, cybersecurity, and IT solutions through proactive support, technical consultation, and relationship management. The Technical Customer Success Specialist role is a contract opportunity and requires you to work on site one day per week in Morrisville, NC.
Responsibilities of the Technical Customer Success Specialist:

  • Build and maintain customer relationships as the primary technical point of contact.
  • Conduct discovery sessions and provide technology recommendations aligned with customer goals.
  • Lead onboarding, training, and adoption initiatives for products and services.
  • Support Microsoft 365 deployments, cloud migrations, and security best-practice implementation.
  • Assess customer environments and recommend cloud, networking, and cybersecurity solutions.
  • Troubleshoot complex technical issues and coordinate resolution with internal teams.
  • Advise customers on cybersecurity best practices, compliance, and risk mitigation.
Requirements of the Technical Customer Success Specialist:
  • 3+ years of experience in customer success, technical support, solutions consulting, or managed services.
  • Strong knowledge of Microsoft 365, cloud computing, networking, and cybersecurity fundamentals.
  • Experience with Active Directory, identity management, and authentication technologies.
  • Understanding of TCP/IP, VLANs, firewalls, wireless networking, infrastructure troubleshooting, and virtual machines.
  • Strong communication, problem-solving, and customer relationship management skills.
  • Preferred experience with Azure, GCP, Cisco Meraki, PowerShell, Python, or API integrations.
Compensation for the Technical Customer Success Specialist:
  • Salary range: $50,000 - $80,000
  • Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if Required by Law.

Keywords:
Technical Customer Success Specialist, Customer Success, Technical Support, Microsoft 365, Azure, GCP, Cloud Computing, Cybersecurity, Active Directory, Networking, TCP/IP, VLANs, Firewalls, Cisco Meraki, API Integrations, PowerShell, Python, Managed Services, Technical Consulting, Customer Training, Cloud Migration, Identity Management, Troubleshooting, Relationship Management
This job opens for applications on 8/21/2026. Applications for this job will be accepted for at least 30 days from the posting date.
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