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Senior Support Engineer Jobs in Boca Raton, FL (NOW HIRING)

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They are searching for a Senior Manufacturing Engineer or Potential Manager for their customer support and installation of products, providing above standard customer care and technical expertise.

Senior Water Engineer

West Palm Beach, FL · On-site

$101K - $138K/yr

Job title - Senior Water Engineer Location - West Palm Beach, FL Job type - Hybrid Requisition ID ... Provide engineering support during the procurement and execution of projects. * Occasional ...

Senior Water Engineer

West Palm Beach, FL · On-site

$101K - $138K/yr

Job title - Senior Water Engineer Location - West Palm Beach, FL Job type - Hybrid Requisition ID ... Provide engineering support during the procurement and execution of projects. * Occasional ...

Senior Mechanical Engineer

Hollywood, FL · On-site

$95K - $126K/yr

Position Summary The Senior Mechanical Engineer* is a senior project leader (The team second-in ... Exhibits persuasive communication that maintains the support of the client and urges continued ...

Senior Audio Engineer

Sunrise, FL · On-site

$97K - $134K/yr

Senior Audio Engineer Location: Sunrise, FL Overview A growing technology organization is seeking a ... Design and support audio systems for portable, mobile, and fixed electronic equipment and ...

We are on a journey of continuous growth - now looking for our next star - a passionate Sr. ... You will also support engineering strategy while ensuring projects are delivered on schedule ...

Showing results 21-40

Senior Support Engineer information

See Boca Raton, FL salary details

$21.4K

$98K

$150.9K

How much do senior support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior support engineer in Boca Raton, FL is $97,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $118,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Boca Raton, FL? For Senior Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Boca Raton, FL look for? The top searched job categories for Senior Support Engineer jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Senior Support Engineer jobs? Cities near Boca Raton, FL with the most Senior Support Engineer job openings:
Infographic showing various Senior Support Engineer job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,994 per year, or $47.1 per hour.

Senior Manufacturing Applications Engineer / Manager

Premier Placements

Fort Lauderdale, FL • On-site

$65K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

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Job description

THIS POSITION IS A DIRECT HIRE WITH OUR CLIENT NOT THROUGH AN AGENCY OR CONTRACT POSITION!

Our client is a Manufacturer of Safety Products for the Transportation Industry, they have been established over 50 years and an employer of choice in South Florida for their amazing culture, growth and stability.

They are searching for a Senior Manufacturing Engineer or Potential Manager for their customer support and installation of products, providing above standard customer care and technical expertise.

PURPOSE

Leads the creation and release of high quality end user and service documentation, supports Customer Service by completing successful product installations and resolving technical issues.

DELIVERABLES & RESPONSIBILITIES

· Excel at all dimensions of technical and applications support and service for Customers:

· Installation, commissioning and servicing of systems at Customer facilities.

· Provide effective training to End Users, Service / Support staff, and Customers.

· Onsite evaluation, installation and repair of current products and/or R&D field prototypes.

· Drafting and detailing for all application projects as needed.

· Assist with preparing engineering reports, letters or memos to Customers.

· Work with Customer Service to thoroughly and responsively address Customer questions and requests.

· Ability to respond to emergencies on a 24/7 basis, 365 days a year

2. Lead Vehicle Retrofit Project:

· Review and evaluate bid specifications for all retro-fit projects.

· Prepare recommendations, requirements, parts list, and layouts using available information.

3. Support Engineering with effective continuous improvement and evolution of existing products.

· Create, modify and review technical drawings and specifications. Ensure drawings and designs adhere to established specifications and standards.

· Assist with design reviews for existing and new products, specifications and testing requirements.

· Develop consistent high quality product documentation across portfolio of products.

4. Support the New Product Development team to realize successful new product designs:

· Research and monitor market environment, new technologies, materials, and industry developments to identify potential new opportunities.

· Remain at the forefront of emerging industry practices.

· Evaluate, recommend, and implement continuous improvement ideas, methods, and processes.

5. Perform other duties according to business needs and as assigned.

QUALIFICATIONS (Education, Experience & Skills)

  • Bachelor's degree in either Electrical or Mechanical Engineering and a minimum of three (3) years of experience in the transportation field; or equivalent combination of education and/or experience.
  • Experience in developing working relationships with customers and OEMs.
  • Knowledge of transportation standards/regulations pertaining to device design is a plus.
  • Teams’ planner knowledge is a plus
  • Strong written and verbal communications skills. Public Speaking
  • Proficient with SolidWorks, 3DVia Composer; and general computer applications (Microsoft Office).
  • Demonstrated analytical, critical thinking, and problem solving skills.
  • Safety-related product experience a plus
  • Ability to travel internationally up to 25%

#HIRINGNOW #APPLICATIONSENGINEER #APPLICATIONSMANAGER #ENGINEER #ELECTRICALENGINEER #MECHANICALENGINEER

Company Description

Premier Placements has been providing recruiting services for over 20 years. We are the recognized leader for our recruiting specialty and expertise in the Manufacturing Industry.