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Senior Support Engineer Jobs in Boca Raton, FL (NOW HIRING)

Carrier

Senior Design Engineer- Controls (NORESCO)

FL · On-site +1

As a Senior Design Engineer- Controls at NORESCO, you'll work with our internal project teams and ... Support project pricing effort in partnership with NORESCO Construction department; Final bid ...

STARLIMS

Senior Software Engineer IV

Hollywood, FL · On-site +1

Senior Software Engineer IV - STARLIMS Remote, U.S.| Full Time | R&D STARLIMS provides leading ... Simplify compliance and support regulatory standards * Unlock comprehensive reporting, monitoring ...

Garmin International, Inc.

Senior Audio Engineer

Miramar, FL · On-site

$95K - $131K/yr

Overview We are seeking a full-time Senior Audio Engineer in Miramar, FL. In this role, you will be ... Design and/or support in-house development applications and/or equipment used for audio ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Boca Raton, FL

Senior Support Engineer information

See Boca Raton, FL salary details

$21.4K

$98K

$150.9K

How much do senior support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior support engineer in Boca Raton, FL is $97,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $118,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Boca Raton, FL? For Senior Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Boca Raton, FL look for? The top searched job categories for Senior Support Engineer jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Senior Support Engineer jobs? Cities near Boca Raton, FL with the most Senior Support Engineer job openings:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,994 per year, or $47.1 per hour.

Senior Project Engineer - Architectural Millwork

AlphaHire

West Palm Beach, FL • On-site

$95K - $124K/yr

Full-time

PTO

Posted 12 days ago

Job description

We are seeking an experienced Senior Project Engineer – Architectural Millwork to lead the technical engineering and development of high-end custom millwork projects. Projects include luxury residential cabinetry, architectural woodwork, closets, casework, countertops, and other custom interior components.

This is a senior-level technical role for an architectural millwork professional who understands how to take complex designs from concept and field dimensions through production-ready engineering and fabrication. The Senior Project Engineer will work closely with design, project management, manufacturing, CNC, and installation teams to ensure every project is accurate, buildable, and executed to a high standard.

The ideal candidate brings extensive architectural millwork experience, advanced drafting and engineering capabilities, and a strong understanding of materials, hardware, joinery, CNC processes, fabrication, and installation. While project management experience is valuable, the primary focus of this position is technical engineering and manufacturing execution.

Responsibilities
  • Lead the engineering and technical development of custom architectural millwork projects from design through fabrication and installation.
  • Create, review, and maintain detailed shop drawings, production drawings, cut information, and engineering documentation.
  • Translate architectural plans, design intent, specifications, and field measurements into accurate, production-ready engineering packages.
  • Engineer custom cabinetry, casework, closets, countertops, architectural woodwork, and other specialty interior components.
  • Support CNC programming, manufacturing processes, material optimization, and production planning.
  • Review designs for constructability, manufacturability, material requirements, hardware compatibility, and installation considerations.
  • Identify and resolve design conflicts, dimensional issues, material challenges, and manufacturing concerns before they reach production.
  • Coordinate closely with project managers, designers, CAD teams, production personnel, CNC operators, installers, and shop leadership.
  • Ensure engineering packages meet internal quality standards and provide the information required for efficient fabrication and field installation.
  • Provide technical guidance and mentorship to CAD designers, drafters, and junior engineering team members.
  • Support quality assurance throughout the engineering, manufacturing, and installation process.
  • Help develop and improve engineering standards, drawing practices, production workflows, and technical procedures.
  • Participate in project reviews and provide technical solutions for complex custom millwork conditions.

Requirements

  • Extensive architectural millwork engineering, drafting, or technical design experience, preferably in a senior-level role.
  • Strong background in high-end or luxury residential architectural millwork.
  • Demonstrated experience engineering custom cabinetry, casework, closets, countertops, architectural woodwork, or similar custom products.
  • Advanced ability to create detailed shop drawings and production-ready drawings for manufacturing.
  • Strong understanding of CNC programming workflows, fabrication processes, and production requirements.
  • Proficiency with AutoCAD, Microvellum, Cabinet Vision, AlphaCAM, Rhino, KCD, or similar architectural millwork and manufacturing software.
  • Ability to read and interpret architectural drawings, specifications, construction documents, design details, and field measurements.
  • Thorough knowledge of millwork materials, hardware, joinery, construction methods, fabrication techniques, and installation practices.
  • Experience working directly with manufacturing and shop teams to resolve technical and production issues.
  • Experience mentoring or providing technical leadership to designers, drafters, or engineering team members is preferred.
  • Luxury residential construction or custom home experience is highly desirable.
  • Strong communication, organization, problem-solving, and attention to detail.
  • Ability to manage multiple technical priorities while maintaining accuracy and production deadlines.

Benefits

  • Competitive salary based on experience.
  • Paid time off and company holidays.
  • Opportunity to work on high-end custom residential and architectural millwork projects.
  • Senior-level technical leadership role with significant influence over project execution.
  • Collaborative, craftsmanship-driven, and quality-focused work environment.
  • Long-term career growth and advancement opportunities.
  • Stable pipeline of custom millwork and luxury residential projects.
  • Opportunity to combine advanced engineering expertise with hands-on manufacturing and fabrication knowledge.