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Senior Shopify Customer Service Jobs in Addison, IL

Rust-Oleum

Customer Service Representative

Vernon Hills, IL · On-site

$15.50 - $21.25/hr

Sales Support/Customer Service Reports To: Sr. Manager, Customer Service/Order Entry Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We ...

Culligan

Customer Service Lead

Rosemont, IL

$110K - $130K/yr

Previous experience serving as a team lead, senior representative, supervisor, or informal people leader preferred. * Strong experience with CRM and customer service platforms. * Demonstrated ability ...

Rust-Oleum

Customer Service Representative

Vernon Hills, IL · On-site

$15.50 - $21.25/hr

Sales Support/Customer Service Reports To: Sr. Manager, Customer Service/Order Entry Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We ...

APEC Water Systems

Customer Service Lead

Rosemont, IL · On-site

$110K - $130K/yr

Previous experience serving as a team lead, senior representative, supervisor, or informal people leader preferred. * Strong experience with CRM and customer service platforms. * Demonstrated ability ...

Rust-Oleum

Customer Service Representative

Vernon Hills, IL · On-site

$15.50 - $21.25/hr

Sales Support/Customer Service Reports To: Sr. Manager, Customer Service/Order Entry Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We ...

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All JobsShopify Customer Service JobsSenior Shopify Customer Service JobsSenior Shopify Customer Service Jobs in Addison, IL

Senior Shopify Customer Service information

See Addison, IL salary details

$12

$23

$35

How much do senior shopify customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for senior shopify customer service in Addison, IL is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.53 per hour, depending on experience, location, and employer.

What do senior Shopify customer service jobs pay?

Senior Shopify customer service roles typically pay between $40,000 and $60,000 annually, depending on experience, location, and company size. Compensation may also include benefits such as health insurance and paid time off, and the role often requires strong communication skills and familiarity with Shopify's platform tools.

Does Senior Shopify Customer Service do remote work?

Senior Shopify Customer Service roles often offer remote work options, especially in companies that support flexible or virtual work environments. These positions typically require strong communication skills and familiarity with Shopify and customer service tools, and remote work arrangements depend on the employer's policies.

What is the difference between Senior Shopify Customer Service vs Shopify Customer Service?

AspectSenior Shopify Customer ServiceShopify Customer Service
ResponsibilitiesHandling complex customer issues, mentoring team members, improving service processesResponding to customer inquiries, resolving basic issues, providing product information
Required SkillsAdvanced communication, problem-solving, leadership abilitiesBasic communication, product knowledge, customer support skills
Experience2+ years in customer support, Shopify platform familiarityEntry to mid-level support experience, Shopify platform familiarity
Work EnvironmentTeam leadership, process improvement focusCustomer interaction, support ticket management

In summary, Senior Shopify Customer Service roles involve handling complex issues, mentoring, and process improvements, requiring more experience and leadership skills compared to standard Shopify Customer Service positions, which focus on basic customer support and issue resolution.

What are the most commonly searched types of Shopify Customer Service jobs in Addison, IL? The most popular types of Shopify Customer Service jobs in Addison, IL are:
What are popular job titles related to Senior Shopify Customer Service jobs in Addison, IL? For Senior Shopify Customer Service jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Senior Shopify Customer Service jobs in Addison, IL look for? The top searched job categories for Senior Shopify Customer Service jobs in Addison, IL are:
What cities near Addison, IL are hiring for Senior Shopify Customer Service jobs? Cities near Addison, IL with the most Senior Shopify Customer Service job openings:
Senior Shopify Customer Service jobs near you

Customer Service Representative

FV Demo Company

Chicago, IL • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Customer Service Representative:

Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team.

Our goals this year include an improved experience for our customers lead by innovative and service minded leaders. That is where you come in!

We are looking for upbeat, clever, and thoughtful candidates who pride themselves on delivering exceptional service with each customer interaction. Our Customer Service Representatives are on the front line of making sure our customers receive best in class service with their needs. You’ll be the voice of our brand and responsible for providing information to customers in response to inquiries. Our Customer Service agents play a key role in our continued growth and reputation for providing first class service, so we understand the importance of investing in our employees.

Responsibilities:

  • Deliver exceptional customer care by responding to customer’s calls
  • Resolve customer issues and offer solutions in a friendly and positive manner
  • Cultivate relationships and act as liaison between buyers and sellers to ensure the highest level of customer satisfaction
  • Make outbound calls to customers for shipment confirmation and to ensure customer satisfaction
  • Track shipments on ticket orders for customers and problem solve

Requirements:

  • 1+ years’ experience in a call center or customer service oriented role
  • Helpful, patient and friendly attitude with a drive to take on new challenges and learn
  • Must be comfortable working on a computer and have ability to type 50 words per minute
  • Ability to show empathy toward customer concerns
  • Maintain professionalism and positively represent the Vivid Seats’ brand
  • Willingness to work flexible schedule - some weekend and evening shifts are required
  • High school diploma or equivalent
  • Bachelor’s or Associates degree preferred

What We Offer:

As a Customer Service Representative, you will be working a full-time position with a starting pay of $15/hr in a growing industry with a flexible work week, a variety of team and individual incentive programs based on performance, and a lot of growth potential with frequent promotional opportunities. Our employees also enjoy our friendly, team oriented environment with a casual dress code, kitchen stocked with beverages, frequent company lunches, happy hours, and discounted tickets to all your favorite events! Not only do we have a great work environment, but standard benefits include affordable medical/dental/vision/life insurance, 401(k) plan with employer match, and transit plan discounts. We located in downtown Chicago, Illinois, close to both Metra and CTA stations.

Our company is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.

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