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Volunteer Shopify Customer Service Jobs in Addison, IL

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

While the primary focus is website and Shopify support, this role will also support customers and ... Excellent communication and customer service abilities * Comfortable learning new systems and ...

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

While the primary focus is website and Shopify support, this role will also support customers and ... Excellent communication and customer service abilities * Comfortable learning new systems and ...

QFS Services, Inc.

Customer Service

Willowbrook, IL · On-site

$20/hr

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday ... Process refunds/exchanges using Shopify and company ERP system • Work closely with the ...

LHH US

Customer Service

Des Plaines, IL

$50K - $62K/yr

LHH is seeking a Customer Service / Order Management Representative to support our clients ... voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees ...

LHH US

Customer Service

Des Plaines, IL

$50K - $62K/yr

LHH is seeking a Customer Service / Order Management Representative to support our clients ... voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees ...

System One

Customer Service Representative

Cary, IL · On-site

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...

The Boyd Group

Customer Service Representative

Chicago, IL · On-site

$17.13 - $21/hr

Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more ...

The Boyd Group

Customer Service Representative

Chicago, IL · On-site

$17.13 - $21/hr

Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more ...

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All JobsVolunteer Shopify Customer Service JobsVolunteer Shopify Customer Service Jobs in Addison, IL

Volunteer Shopify Customer Service information

See Addison, IL salary details

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How much do volunteer shopify customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for volunteer shopify customer service in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a Volunteer Shopify Customer Service representative?

Volunteer Shopify Customer Service representatives are individuals who support Shopify store owners by assisting customers with their questions and concerns, without receiving monetary compensation. Their responsibilities often include answering customer emails, resolving issues, tracking orders, and providing information about products or store policies. This role helps store owners manage customer relations efficiently and provides valuable experience for volunteers interested in e-commerce or customer service. Volunteers need good communication skills and a basic understanding of how Shopify works. Many volunteers also learn new digital and interpersonal skills while helping small businesses grow.

How does a Volunteer Shopify Customer Service representative typically collaborate with other team members to resolve customer inquiries?

As a Volunteer Shopify Customer Service representative, you’ll often work closely with both fellow volunteers and paid staff to address customer questions and issues. This collaboration may involve using shared communication tools, such as team chat platforms or ticketing systems, to escalate technical concerns or seek advice from more experienced team members. Regular meetings or check-ins are common to discuss recurring issues, align on best practices, and ensure a consistent customer experience. Building strong communication skills and being proactive in seeking support from the team are key to success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a Volunteer Shopify Customer Service representative, and why are they important?

To excel as a Volunteer Shopify Customer Service representative, strong communication skills, basic e-commerce knowledge, and familiarity with the Shopify platform are essential, though formal qualifications may not be required. Experience with customer support tools like Zendesk or Shopify's built-in ticketing system is beneficial. Patience, empathy, and problem-solving abilities help in addressing customer concerns effectively and maintaining positive interactions. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the overall reputation and success of the online store.

What is the difference between Volunteer Shopify Customer Service vs Shopify Customer Support Representative?

AspectVolunteer Shopify Customer ServiceShopify Customer Support Representative
CredentialsNone required, volunteer basisTypically requires customer service experience or related certifications
Work EnvironmentRemote or flexible, often non-paidPaid position, usually remote or in-office
Employer & Industry UsageNonprofits, small businesses, or startups using ShopifyRetail, e-commerce companies using Shopify platform
Search & Comparison IntentVolunteering opportunities, non-paid rolesPaid customer support roles in e-commerce

Volunteer Shopify Customer Service involves providing support on a voluntary basis, often for nonprofits or small businesses, with minimal or no formal credentials. Shopify Customer Support Representatives are paid roles requiring customer service experience, focusing on assisting customers with orders, returns, and technical issues within the Shopify platform. Both roles involve remote work and serve Shopify users, but differ mainly in compensation and credential requirements.

What are the most commonly searched types of Shopify Customer Service jobs in Addison, IL?

The most popular types of Shopify Customer Service jobs in Addison, IL are:

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For Volunteer Shopify Customer Service jobs in Addison, IL, the most frequently searched job titles are:

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Volunteer Shopify Customer Service jobs near you

Shopify/website assistant

Lake Zurich, IL • On-site

Saddlers Row
Amusement, Gambling, and Recreation • 11 - 50 employees
Learn more about Saddlers Rowexternal

$21 - $24/hr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

About the Role
Saddlers Row is looking for a detail-oriented, horse-loving team member with strong equestrian knowledge and experience working with Shopify and website management under the guidance of our eCommerce manager. This position is primarily focused on supporting and growing our online presence while ensuring our website delivers an exceptional experience for our customers.

We’re looking for someone who understands the equestrian lifestyle and is confident with tack, apparel, rider needs, and horse care products. The ideal candidate is comfortable managing website content, organizing products, and keeping online information accurate and up to date. While the primary focus is website and Shopify support, this role will also support customers and be part of our in-store team.


Schedule Requirements

  • Availability to work at least one weekend day is required
  • The required weekend day will be spent on the sales floor supporting customers and assisting the team


Responsibilities

Website & Shopify Management

  • Manage and maintain website content with a strong emphasis on Shopify
  • Add, edit, and organize products, collections, descriptions, pricing, images, and product details
  • Maintain website accuracy and ensure a seamless online shopping experience
  • Assist with product launches, inventory updates, and website merchandising
  • Upload and organize new products while ensuring information is accurate and customer-friendly
  • Work with vendors to gather product information, pricing, images, and product assets
  • Help identify and introduce new products and brands that align with our equestrian customer base
  • Stay informed on equestrian trends and products to help keep offerings current and relevant

Sales & Customer Support

  • Support customers in-store and provide a welcoming shopping experience
  • Share strong product knowledge in tack, apparel, and rider essentials
  • Assist customers with finding products that meet their needs
  • Build genuine relationships with customers and contribute to a positive customer experience
  • Share new product knowledge and updates with team members


Qualifications

  • Strong equestrian knowledge with confidence in tack, apparel, horse care, and rider needs
  • Shopify experience strongly preferred
  • Website, eCommerce, or product management experience preferred
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service abilities
  • Comfortable learning new systems and managing multiple projects
  • Team-oriented with a positive, proactive attitude
  • Reliable, adaptable, and comfortable taking initiative


What We Offer

  • Competitive pay and benefits
  • Paid vacation and sick time
  • Generous employee discounts on equestrian brands
  • Flexible scheduling with a required weekend day
  • Opportunity to work with a passionate, horse-focused team



Company Description

Saddlers Row is a premier equestrian goods and services destination serving riders across the Midwest and beyond. We offer a true one-stop shopping experience for equestrians, with saddle and tack repair, blanket washing, consignment, engraving, and much more.

Our customers range from first-time riders to international-level equestrians, and we proudly serve the Hunter/Jumper, Dressage, Eventing, and Western communities.

We are one of the largest tack shops in the United States and continue to grow both in-store and online. Our online and social media presence is rapidly expanding as we continue to modernize and grow our business.

If you love horses, enjoy working with people who share your passion, and appreciate a workplace with enthusiasm, energy, and a good sense of humor, we would love to hear from you.

Bring your knowledge, personality, work ethic, and passion for the equestrian industry to Saddlers Row.

Please send your resume along with a cover letter explaining why you would be a great fit for the position. We look forward to hearing from you!