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Senior Service Jobs in Virginia (NOW HIRING)

f305

Senior Service Technician, Monterey

Arlington, VA

$25/hr

We are seeking a Senior Service Technician to join our service team. Our technicians are responsible for assessing and completing work orders for repairs and improvements. You will play a key role in ...

Pavion

Sr Service Technician

Chantilly, VA · On-site

$35 - $45/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Sr Service Technician to join our integration business unit. Primary Responsibilities: * Serve in ...

Pavion

Sr Service Technician

Chantilly, VA · On-site

$35 - $45/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Sr Service Technician to join our integration business unit. Primary Responsibilities: * Serve in ...

Alutiiq, LLC

Sr Service Manager

Arlington, VA · On-site

$115K - $140K/yr

Taxable Entity ALUTIIQ INFORMATION MANAGEMENT LLC Job Title Sr Service Manager Location VA Arlington IMAP DOS - Arlington, VA 22209 US (Primary) Category Business Program Management and ...

Pavion

Sr Service Technician

Chantilly, VA · On-site

$35 - $45/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Sr Service Technician to join our integration business unit. Primary Responsibilities: * Serve in ...

Pavion

Sr Service Technician

Chantilly, VA · On-site

$35 - $45/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Sr Service Technician to join our integration business unit. Primary Responsibilities: * Serve in ...

CloudFit Software

Senior Service Engineer

Lynchburg, VA · On-site

$101K - $139K/yr

CloudFit Software is looking for a qualified Senior Service Engineer that have the experience and passion to design, deploy, and operate customer solutions. This role involves learning new ...

CloudFit Software

Senior Service Engineer

Lynchburg, VA · On-site

$101K - $139K/yr

CloudFit Software is looking for a qualified Senior Service Engineer who is passionate about designing, deploying, and operating customer solutions. The role involves learning new technologies ...

CloudFit Software

Senior Service Engineer

Lynchburg, VA · On-site

$125K - $175K/yr

CloudFit Software is looking for a qualified Senior Service Engineer that have the experience and passion to design, deploy, and operate customer solutions. These solutions include a combination of ...

Steampunk

Senior Service Designer

Mclean, VA · On-site

$120K - $180K/yr

Overview As a Senior Service D esigner , you will be responsible for guiding government clients through our Design Intelligence framework, incorporating human-centered methods to solve end to end ...

Alutiiq

Sr Service Manager

Arlington, VA

... C Senior Service Managers lead the HVAC discipline within IMAP, which includes direct management of the Field Service Supervisors and indirect supervision of the HVAC Field Technicians. They also ...

Steampunk

Senior Service Designer

Mclean, VA · On-site

$120K - $180K/yr

Overview As a Service D esigner , you will be responsible for guiding government clients through our Design Intelligence framework, incorporating human-centered methods to solve end to end ...

Steampunk

Senior Service Designer

Mclean, VA

$120K - $180K/yr

As a Service D esigner , you will be responsible for guiding government clients through our Design Intelligence™ framework, incorporating human-centered methods to solve end to end organization and ...

Steampunk

Senior Service Designer

Mclean, VA · On-site

$120K - $180K/yr

Overview As a Service D esigner , you will be responsible for guiding government clients through our Design Intelligence framework, incorporating human-centered methods to solve end to end ...

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Showing results 1-20

All JobsService JobsSenior Service JobsSenior Service Jobs in Virginia

Senior Service information

See Virginia salary details

$24.8K

$79.6K

$162.1K

How much do senior service jobs pay per year?

As of Jul 26, 2026, the average yearly pay for senior service in Virginia is $79,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $102,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Senior Service professionals, and how can they effectively address them?

Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.

What are the key skills and qualifications needed to thrive as a Senior Service professional, and why are they important?

To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.

What is a Senior Service?

A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.

What is the difference between Senior Service vs Customer Service Representative?

AspectSenior ServiceCustomer Service Representative
Required CredentialsExperience in service roles, possibly certifications in customer service or related fieldsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, service departments, client-facing rolesCall centers, retail, online support
Employer & Industry UsageService industries, corporate support teamsRetail, telecommunications, hospitality
Common Search & ComparisonSenior Service vs Customer Service Representative

Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.

What are the most commonly searched types of Service jobs in Virginia? The most popular types of Service jobs in Virginia are:
What cities in Virginia are hiring for Senior Service jobs? Cities in Virginia with the most Senior Service job openings:
Senior Service jobs near you
Infographic showing various Senior Service job openings in Virginia as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $79,598 per year, or $38.3 per hour.

Senior Service Technician, Monterey

f305

Arlington, VA

$25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

We are seeking a Senior Service Technician to join our service team. Our technicians are responsible for assessing and completing work orders for repairs and improvements. You will play a key role in helping us maintain and enhance the value of our apartment community in Arlington, VA.

What the Senior Service Technician will be doing:

  • Coordinating and supervising daily assignments and activities of service staff.
  • Completing maintenance service requests that include electrical, plumbing, HVAC and appliance repairs, as well as managing department service requests.
  • Handling apartment turnover process and scheduled maintenance projects.
  • Working on-call maintenance service rotation; weekend and weather-related work as needed; and responding to and rectifying property emergencies.
  • Maintaining common areas, grounds and the interior and exterior of buildings.
  • Supervising department and contracted staff and vendor relations; handling department inventory controls.
  • Assisting Property Manager as needed, including department budget planning, property inspections and coordination of maintenance projects.

 

What the Senior Service Technician will need to succeed:

  • 5+ years residential apartment maintenance and 2+ years staff supervisory experience.
  • HVAC certification and experience.
  • Strong communication, organizational and time management skills.
  • Medium/heavy work requiring prolonged/repeated standing, walking, climbing, stooping, kneeling, crouching; lifting 100lbs max, with frequent lift/carry up to 50 lbs. Climb vertical ladders and work at heights of varying degrees.  Able to work indoors and outdoors in all types of weather
  • Access to property within 30 minutes for on-call maintenance service requests.
  • Reliable transportation, valid driver’s license and auto insurance.

 

What we offer our Senior Service Technicians:

  • Starting Pay range:  $25+ per hour.
  • Comprehensive Medical with multiple Dental and Vision options.
  • Health Savings Account with employer contribution.
  • 401(k) plan with employer match and generous vesting schedule.
  • Paid Time Off leave, escalating with length of service.
  • Recognition awards and employee referral bonuses.
  • Housing rental discount and free on-site parking during work hours.
  • In-house professional training and a ‘Promote from Within’ company culture.

Apply