ZipRecruiter

Log In

1

Senior Service Manager Jobs (NOW HIRING)

westminster

Sr. Service Manager

Plainsboro, NJ · On-site

Join Our Team as a Senior Property Maintenance Manager - Lead the Way in Property Maintenance at ... Oversee all community maintenance work, including service requests, preventive, and emergency ...

Landry's, LLC.

Senior Service Manager

Mckinney, TX · On-site

$65K - $75K/yr

At least 2+ years of senior level management experience in a full-service, high-volume dining establishment * Extensive front of house knowledge; Advanced knowledge of financial aspects * Strong ...

westminster

Sr. Service Manager

Plainsboro, NJ · On-site

Join Our Team as a Senior Property Maintenance Manager - Lead the Way in Property Maintenance at ... Oversee all community maintenance work, including service requests, preventive, and emergency ...

MHI

LTSA Senior Service Manager

Orlando, FL · On-site

LTSA Senior Service Manager Company Overview At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power ...

MHI

LTSA Senior Service Manager

Orlando, FL · On-site

LTSA Senior Service Manager Company Overview At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power ...

My Melrose

Sr Service Manager

Fort Worth, TX · On-site

Assists in supervision and management of store operations while contributing to the store's performance objectives through sales, customer service, merchandise presentation, human resources and loss ...

Alutiiq

Sr Service Manager

Arlington, VA

... C Senior Service Managers lead the HVAC discipline within IMAP, which includes direct management of the Field Service Supervisors and indirect supervision of the HVAC Field Technicians. They also ...

My Melrose

Sr Service Manager

Fort Worth, TX

Assists in supervision and management of store operations while contributing to the store's performance objectives through sales, customer service, merchandise presentation, human resources and loss ...

My Melrose

Sr Service Manager

Eagle Pass, TX · On-site

POSITION SUMMARY Assists in supervision and management of store operations while contributing to the store's performance objectives through sales, customer service, merchandise presentation, human ...

My Melrose

Sr Service Manager

Eagle Pass, TX · On-site

POSITION SUMMARY Assists in supervision and management of store operations while contributing to the store's performance objectives through sales, customer service, merchandise presentation, human ...

Leidos

Senior Service Manager Lead

Alexandria, VA

Leidos Digital Modernization sector is seeking an experienced Senior Service Manager Lead to support the delivery, enhancement, and adoption of enterprise data and analytics products used across ...

Leidos

Senior Service Manager Lead

Alexandria, VA · On-site

Leidos Digital Modernization sector is seeking an experienced Senior Service Manager Lead to support the delivery, enhancement, and adoption of enterprise data and analytics products used across ...

Leidos

Senior Service Manager Lead

Gaithersburg, MD

Leidos Digital Modernization sector is seeking an experienced Senior Service Manager Lead to support the delivery, enhancement, and adoption of enterprise data and analytics products used across ...

next page

Showing results 1-20

People also search for

All JobsSenior Service Manager Jobs

Senior Service Manager information

See salary details

$28.5K

$97.1K

$182.5K

How much do senior service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for senior service manager in the United States is $97,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $136,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Service Manager, and why are they important?

To thrive as a Senior Service Manager, you need expertise in service operations, team leadership, and customer relationship management, often supported by a relevant degree and extensive industry experience. Familiarity with IT service management tools (like ServiceNow), project management software, and ITIL certification are commonly required. Outstanding problem-solving skills, emotional intelligence, and the ability to motivate and communicate effectively with diverse teams are vital soft skills. These competencies are crucial for ensuring service excellence, driving team performance, and maintaining high levels of customer satisfaction.

How does a Senior Service Manager typically collaborate with cross-functional teams to drive service excellence?

A Senior Service Manager regularly works with teams across departments such as operations, sales, and technical support to ensure consistent delivery of high-quality service. This role often involves coordinating meetings, sharing insights on customer feedback, and aligning service strategies with overall business objectives. By fostering open communication and building strong relationships with other departments, Senior Service Managers help resolve issues swiftly and implement continuous improvements. Successful collaboration is key to enhancing customer satisfaction and achieving organizational goals.

What does a Senior Service Manager do?

A Senior Service Manager oversees the delivery of services within an organization, ensuring that customer needs are met efficiently and effectively. They manage service teams, develop and implement service strategies, and work to improve service quality and customer satisfaction. Additionally, they handle escalated issues, analyze service metrics, and collaborate with other departments to enhance the overall service experience. Their role is crucial in maintaining strong client relationships and driving business growth.

What is the difference between Senior Service Manager vs Service Director?

AspectSenior Service ManagerService Director
ResponsibilitiesOversees service delivery teams, manages client relationships, ensures service qualitySets strategic service goals, manages multiple teams, aligns services with business objectives
CredentialsTypically requires a bachelor's degree, industry certifications (e.g., ITIL), experience in service managementOften requires advanced degrees, extensive experience, and higher-level certifications
Work EnvironmentOperational, client-facing, team managementStrategic planning, leadership, cross-department coordination

The main difference is that a Senior Service Manager focuses on day-to-day service delivery and client satisfaction, while a Service Director has a broader strategic role overseeing multiple service teams and aligning services with company goals.

What cities are hiring for Senior Service Manager jobs? Cities with the most Senior Service Manager job openings:
What states have the most Senior Service Manager jobs? States with the most job openings for Senior Service Manager jobs include:
Senior Service Manager jobs near you
Infographic showing various Senior Service Manager job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $97,101 per year, or $46.7 per hour.
Sr. Service Manager

Sr. Service Manager

Westminster Management

Plainsboro, NJ • On-site

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring.
Home to many NYC commuters, Plainsboro offers residents a retreat from city life while still providing convenient access to everything it has to offer. The commute into NYC is easy via NJ Transit that has an on-site public bus stop. At home in Plainsboro, you'll be close to shopping, office parks and employment opportunities, as well as top-rated schools. Looking to work on your short game over the weekend? Head over to The Meadows at Middlesex Golf Course, adjacent to Quail Ridge Apartments.
Join Our Team as a Senior Property Maintenance Manager - Lead the Way in Property Maintenance at Quail Ridge in Plainsboro, NJ!
Are you ready to make a real impact and showcase your leadership skills in property management? At Westminster Management, we believe in empowering our team members to lead, grow, and thrive-and we want YOU to be part of our journey!
As a Senior Property Maintenance Manager, you'll oversee everything from daily maintenance tasks and building inspections to training and mentoring our team. You'll be key in keeping our property in top shape, building strong relationships with residents, and ensuring everything runs smoothly - rain or shine!
Building Systems & Infrastructure Leadership:
• Oversee the operation, maintenance, and troubleshooting of complex HVAC systems, including boilers, air handlers, PTACs, chilled water loops, specialized HVAC zones, and multi-chilled water risers
• Manage electrical systems, including switchgear, UPS systems, backup generators, and distribution panels
• Supervise plumbing and domestic water systems, including pumps and water treatment systems
• Ensure compliance, reliability, and readiness of Fire/Life Safety systems, including sprinklers, fire alarms, smoke control systems, and fire command centers
• Monitor and optimize Building Automation Systems (BAS) and energy management controls
• Oversee vertical transportation systems (elevators), coordinating inspections, preventive maintenance, repairs, and vendor performance
What You'll Do:
  • Lead with Excellence! Lead and supervise a dynamic maintenance team to deliver top-notch service.
  • Own Your Own Impact! Oversee all community maintenance work, including service requests, preventive, and emergency repairs, and more!
  • Master Maintenance! Maintain effective maintenance programs to protect and maintain the property.
  • Stay Ahead! Keep an inventory of equipment, tools, and supplies.
  • Be a Role Model! Serve as a role model for maintenance staff and set the standard for professionalism by following all policies and procedures.
  • Safety First! Maintain a safe, sanitary, and comfortable living environment for residents and staff.
  • Communicate Clearly! Communicate effectively with staff, residents, and property management leadership to ensure the community is well-maintained.
  • Drive Results: Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget.
  • Strategize for Success: Prepare maintenance reports, inventory updates, and team evaluations.
  • Inspire Growth: Train, mentor, and inspire your maintenance staff to reach new heights.

What You'll Bring to the Team:
  • Experience That Shines: 3+ years of experience in multifamily property management or 5+ years in property management.
  • Knowledge You Can Count On: In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations.
  • Leadership Skills: Leadership experience, with a track record of managing teams and fostering strong working relationships.
  • Tech Savvy: Experience with property management software-Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom.
  • Flexibility: Ability to work on-call and extended hours (including weekends and holidays).
  • Hight Standards: A hands-on approach and a commitment to maintaining high standards of work and safety.
  • Physical Readiness Comfortable with tasks that involve bending, kneeling, and working in confined spaces. Ability to climb ladders (up to 30 feet) and walk multiple flights of stairs daily. Flexibility to work indoors and outdoors, in all weather conditions.
  • License: A valid Driver's License!

Why You'll Love This Role:
  • Competitive Pay & Perks! Your hard work and success are rewarded with great wages, bonuses and PTO!
  • Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more!
  • Growth Opportunities! We're invested in your career and offer training and advancement paths.
  • Team Spirit! Work with a supportive and fun group of people who value your contributions.
  • Variety! Every day is different, keeping your work fresh and engaging.
  • Make a Difference! Play a key role in creating a safe and welcoming community for residents.

Apply now to start an exciting journey with Westminster, where your skills and leadership will be celebrated and rewarded!
We're an equal opportunity at will employer, an equal housing provider, and we do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Apply