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Senior Service Manager Jobs in Colorado (NOW HIRING)

Loram

Sr Service Technician

Trinidad, CO · On-site

Assistant Manager, Field Services LTI GENERAL DESCRIPTION / PURPOSE: The Sr Service Technician position is responsible for providing customer service and maintenance functions to Loram customers ...

Loram

Sr Service Technician

Denver, CO · On-site

Assistant Manager, Field Services LTI GENERAL DESCRIPTION / PURPOSE: The Sr Service Technician position is responsible for providing customer service and maintenance functions to Loram customers ...

Controlling Systems

Service Technician

Denver, CO · On-site

$25 - $35/hr

Health insurance The Service Technician reports to the Service Manager, and is responsible for ... Assisting the Senior Service Technician(s) in the training of other Controlling Systems employees ...

Caring Senior Service

Caregiver

Lafayette, CO · On-site

$19.50 - $21/hr

Join Caring Senior Service and make a meaningful difference in the lives of seniors. We are hiring ... Manage your schedule and timekeeping online, no office visits required. * Career Growth : Paid ...

Caring Senior Service

Caregiver

Lafayette, CO · On-site

$19.50 - $21/hr

Join Caring Senior Service and make a meaningful difference in the lives of seniors. We are hiring ... Manage your schedule and timekeeping online, no office visits required. * Career Growth : Paid ...

Caring Senior Service

Caregiver

Lafayette, CO

$19.50 - $21/hr

Join Caring Senior Service and make a meaningful difference in the lives of seniors. We are hiring ... Manage your schedule and timekeeping online, no office visits required. * Career Growth : Paid ...

Home Instead

Service Manager

Fort Collins, CO · On-site

$65K/yr

Service Manager: HOME INSTEAD - the leading non-medical Home Care Agency in Northern Colorado is ... Must have knowledge of the senior-care industry Benefits: * Health insurance * Paid time off ...

Keystone Resort

Service Manager

Keystone, CO

$58.46K - $66K/yr

This Conference Services Manager will report to the Senior Conference Services Manager. Working with Resort Leaders in all departments, this role serves as the visionary of the group services process ...

Beaver Creek Ski Resort

Service Manager

Beaver Creek, CO

$58.46K - $62K/yr

This Conference Services Manager will report to the Senior Conference Services Manager. Working with Resort Leaders in all departments, this role serves as the visionary of the group services process ...

Vail Resorts

Service Manager

Keystone, CO · On-site

$58.46K - $66K/yr

This Conference Services Manager will report to the Senior Conference Services Manager. Working with Resort Leaders in all departments, this role serves as the visionary of the group services process ...

Beaver Creek Ski Resort

Service Manager

Beaver Creek, CO

$58.46K - $62K/yr

This Conference Services Manager will report to the Senior Conference Services Manager. Working with Resort Leaders in all departments, this role serves as the visionary of the group services process ...

Keystone Resort

Service Manager

Keystone, CO

$58.46K - $66K/yr

This Conference Services Manager will report to the Senior Conference Services Manager. Working with Resort Leaders in all departments, this role serves as the visionary of the group services process ...

Vail Resorts

Service Manager

Beaver Creek, CO · On-site

$58.46K - $62K/yr

This Conference Services Manager will report to the Senior Conference Services Manager. Working with Resort Leaders in all departments, this role serves as the visionary of the group services process ...

Loram

Sr Service Technician CDL

Trinidad, CO · On-site

Assistant Manager, Field Services LTI GENERAL DESCRIPTION / PURPOSE: The Sr Service Technician CDL position is responsible for providing customer service and maintenance functions to Loram customers ...

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Senior Service Manager information

See Colorado salary details

$30K

$102.1K

$191.9K

How much do senior service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for senior service manager in Colorado is $102,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $143,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Service Manager, and why are they important?

To thrive as a Senior Service Manager, you need expertise in service operations, team leadership, and customer relationship management, often supported by a relevant degree and extensive industry experience. Familiarity with IT service management tools (like ServiceNow), project management software, and ITIL certification are commonly required. Outstanding problem-solving skills, emotional intelligence, and the ability to motivate and communicate effectively with diverse teams are vital soft skills. These competencies are crucial for ensuring service excellence, driving team performance, and maintaining high levels of customer satisfaction.

How does a Senior Service Manager typically collaborate with cross-functional teams to drive service excellence?

A Senior Service Manager regularly works with teams across departments such as operations, sales, and technical support to ensure consistent delivery of high-quality service. This role often involves coordinating meetings, sharing insights on customer feedback, and aligning service strategies with overall business objectives. By fostering open communication and building strong relationships with other departments, Senior Service Managers help resolve issues swiftly and implement continuous improvements. Successful collaboration is key to enhancing customer satisfaction and achieving organizational goals.

What does a Senior Service Manager do?

A Senior Service Manager oversees the delivery of services within an organization, ensuring that customer needs are met efficiently and effectively. They manage service teams, develop and implement service strategies, and work to improve service quality and customer satisfaction. Additionally, they handle escalated issues, analyze service metrics, and collaborate with other departments to enhance the overall service experience. Their role is crucial in maintaining strong client relationships and driving business growth.

What is the difference between Senior Service Manager vs Service Director?

AspectSenior Service ManagerService Director
ResponsibilitiesOversees service delivery teams, manages client relationships, ensures service qualitySets strategic service goals, manages multiple teams, aligns services with business objectives
CredentialsTypically requires a bachelor's degree, industry certifications (e.g., ITIL), experience in service managementOften requires advanced degrees, extensive experience, and higher-level certifications
Work EnvironmentOperational, client-facing, team managementStrategic planning, leadership, cross-department coordination

The main difference is that a Senior Service Manager focuses on day-to-day service delivery and client satisfaction, while a Service Director has a broader strategic role overseeing multiple service teams and aligning services with company goals.

What cities in Colorado are hiring for Senior Service Manager jobs? Cities in Colorado with the most Senior Service Manager job openings:
Senior Service Manager jobs near you
Infographic showing various Senior Service Manager job openings in Colorado as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $102,103 per year, or $49.1 per hour.
Senior Service Technician

Senior Service Technician

Air Conditioning Contractors of America

Denver, CO • On-site

$25 - $35/hr

Full-time

Retirement

Posted 6 days ago

Job description

Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary

The Senior Service Technician reports to the Service Manager, and is responsible for performing a wide range of HVACR servicing jobs for industrial, commercial, and residential customers.
Benefits
  • Careers Advancement Opportunities
  • Flexible Scheduling
  • Competitive Compensation
  • Year-Round Work
  • Spiffs, Rewards, & Employee Contests

Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and Controlling Systems. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being with service customers, other Controlling Systems technicians, the Service Manager, Dispatcher and the Parts Runners. Representative duties include:
  • Assisting the Service Manager in the planning, organization, motivation, control and coordination of human and other resources in support of the departmental jobs, assignments, and sales.
  • Leading by example an ad hoc service team in the timely, efficient, and profitable accomplishment of an assigned job or task.
  • Performing special and complex service jobs without assistance, including performing periodic on-call duties, as required.
  • Training Service Department and other Controlling Systems employees on service-related subjects, including call-back prevention, servicing tips, and equipment protocols.
  • Conducting quality control inspections of Controlling Systems service jobs, monitoring the technical progress of newly assigned service employees, including start-up oversight.
  • Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and residential service contracts.
  • Developing lead referrals for Controlling Systems sales staff.
  • Conducting non-service, lead-tech level work in support of the Indoor Air Quality and Installation Departments, as assigned.
  • Assisting the Service Manager with administration, dispatching, and on-site evaluation work.
  • Performing related duties as directed by the Service Manager.

Job Qualifications:
  • High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
  • Five or more years of successful and full-time HVACR experience, either as a commercial service or commercial installation technician.
  • Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential, commercial and industrial customers, suppliers, and all Controlling Systems employees.
  • Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in (state).
  • Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
  • Current (state) operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Controlling Systems insurance carrier
  • Interest, initiative and ability to be trained in low-key point-of-service sales techniques, including developing sales leads, sales of unit replacements, add-on units, IAQ services, and service contracts.
  • Ability to work under pressure of time, non-standard schedule, supervision considerations, weather, customer needs, and backlog constraints.

Compensation: $25.00 - $35.00 per hour
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