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Senior Service Advisor Jobs (NOW HIRING)

Helotes Collision

Senior Service Advisor

Chandler, AZ · On-site

$135K - $136K/yr

The Senior Service Advisor plays an important role in ensuring accurate repair planning, strong customer communication, and efficient coordination between the front office, insurance carriers, and ...

OpenRoad 1st Choice LLC

Senior Service Advisor

Hitchcock, TX · On-site

$133K - $133K/yr

The Senior Service Advisor plays an important role in ensuring accurate repair planning, strong customer communication, and efficient coordination between the front office, insurance carriers, and ...

Swickard Auto Group

Senior Service Advisor

Seattle, WA · On-site

$50K - $120K/yr

It's the right home for a senior advisor who takes their craft seriously. WHAT YOU'LL DO • Own a portfolio of guest relationships - delivering consistent, high-quality service experiences that earn ...

Lucid Motors

Senior Service Advisor, Houston

Houston, TX · On-site

$130K - $130K/yr

The Senior Service Advisor acts as a leader in the service department, providing expert customer service and mentoring Service Advisors. They handle more complicated service requests, resolve ...

Lucid Motors

Senior Service Advisor, Houston

Houston, TX · On-site

$130K - $130K/yr

The Senior Service Advisor acts as a leader in the service department, providing expert customer service and mentoring Service Advisors. They handle more complicated service requests, resolve ...

Power Ford

Senior Service Advisor

Albuquerque, NM

Senior Service Advisor - Power FordLocation: 1101 Montaño Rd NE, Albuquerque, NM 87107 Department: Service Employment Type: Full-TimeAbout Power FordPower Ford is a nationally recognized automotive ...

OpenRoad 1st Choice LLC

Senior Service Advisor

Bryan, TX · On-site

$125K - $126K/yr

We're currently seeking a motivated, detail-oriented individual to join our team as a Senior Service Advisor . Key Responsibilities: * Act as the primary contact for customers and insurance companies ...

Power Ford

Senior Service Advisor

Albuquerque, NM

Senior Service Advisor - Power FordLocation: 1101 Montaño Rd NE, Albuquerque, NM 87107 Department: Service Employment Type: Full-TimeAbout Power FordPower Ford is a nationally recognized automotive ...

OpenRoad 1st Choice LLC

Senior Service Advisor

Bryan, TX

$125K - $126K/yr

We're currently seeking a motivated, detail-oriented individual to join our team as a Senior Service Advisor . Key Responsibilities: * Act as the primary contact for customers and insurance companies ...

Swickard Auto Group

Senior Service Advisor

Gresham, OR · On-site

$50K - $120K/yr

Job Type Full-time Description * 1+ years of previous Service Advisor Experience required * Veterans encouraged to apply The Service Consultant is the critical link between customers and service ...

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Senior Service Advisor information

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$50K

$138K

How much do senior service advisor jobs pay per year?

As of Jun 10, 2026, the average yearly pay for senior service advisor in the United States is $130,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Service Advisor vs Service Advisor?

AspectSenior Service AdvisorService Advisor
CredentialsExperience, industry knowledge, possibly certificationsEntry to mid-level experience, customer service skills
Work EnvironmentLeads customer interactions, mentors junior staffHandles customer inquiries, sales, and service recommendations
Employer UsageUsed in dealerships and auto service centers for experienced staffCommonly employed in similar settings for general customer service

The main difference between a Senior Service Advisor and a Service Advisor lies in experience and responsibilities. Senior Service Advisors typically have more industry knowledge, handle complex customer issues, and mentor junior staff. Service Advisors focus on customer interactions, service sales, and basic problem resolution. Both roles are vital in automotive service environments, but the senior position indicates a higher level of expertise and leadership.

Is it hard for a 62 year old to get a job?

Age can influence hiring for a Senior Service Advisor position, but many employers value experience, technical skills, and a strong work ethic regardless of age. Staying current with industry certifications and demonstrating adaptability can improve job prospects for older applicants.

What is the hardest job at a car dealership?

The hardest job at a car dealership often varies, but many consider the Service Advisor role to be challenging due to managing customer expectations, coordinating repairs, and handling complex technical information. It requires strong communication skills, technical knowledge, and the ability to work under pressure, especially during busy periods or when dealing with difficult customers.

What jobs pay $10,000 a month without a degree?

Senior Service Advisors in the automotive industry can earn $10,000 or more per month through commissions, bonuses, and experience, often without requiring a college degree. Success in such roles depends on strong customer service skills, industry knowledge, and the ability to upsell services, with some earning high incomes through performance-based pay structures.

What does a senior Service Advisor do?

A senior Service Advisor acts as a primary point of contact between customers and the service department, explaining repair needs, estimating costs, and scheduling work. They often oversee junior advisors, ensure customer satisfaction, and have strong knowledge of automotive systems and repair procedures. Certification and experience in customer service are typically required for this role.
What cities are hiring for Senior Service Advisor jobs? Cities with the most Senior Service Advisor job openings:
What are the most commonly searched types of Service Advisor jobs? The most popular types of Service Advisor jobs are:
What states have the most Senior Service Advisor jobs? States with the most job openings for Senior Service Advisor jobs include:
Infographic showing various Senior Service Advisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 7% Part Time, and 14% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $130,389 per year, or $62.7 per hour.
Senior Service Advisor

Senior Service Advisor

Car Crafters Collision LLC

Albuquerque, NM

$132K - $132K/yr

Other

Posted 26 days ago

Job description

Description

As part of the Open Road Collision group DBA Car Crafters Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as a Senior Service Advisor.


In this role, you will serve as a key point of contact for customers and insurance partners while supporting the estimating and repair process from start to finish. The Senior Service Advisor plays an important role in ensuring accurate repair planning, strong customer communication, and efficient coordination between the front office, insurance carriers, and production teams.


Key Responsibilities

  • Serve as the primary point of contact for customers and insurance companies throughout the repair process.
  • Review and verify estimates from insurance carriers and internal estimating staff to ensure accuracy and completeness.
  • Assist with preparing and updating vehicle damage estimates using estimating software (CCC One, Mitchell Connect, or similar platforms).
  • Submit estimates, supplements, and required documentation to insurance companies for timely processing and approvals.
  • Provide regular repair status updates to customers while maintaining clear, professional communication.
  • Communicate effectively with customers, insurance adjusters, and repair technicians throughout the repair process.
  • Maintain accurate and up-to-date repair files, documentation, and repair order information.
  • Coordinate vehicle drop-off and pick-up while ensuring a positive customer experience.
  • Collaborate with the production team to ensure repair timelines and quality standards are met.
  • Ensure repairs follow OEM guidelines and industry best practices.
  • Assist with accounts receivable for assigned repair orders, ensuring accurate billing and collections.
  • Help resolve customer concerns or disputes in a timely and professional manner.


Why Work With Us?

  • Team-oriented culture
  • I-CAR Gold Certified facilities
  • OEM Certified repair operations
  • Streamlined workflow designed to maximize productivity and earning potential
  • Opportunities for professional development and certification
  • Competitive compensation and benefits (discussed during the interview process)
  • Commitment to safety, quality workmanship, and a positive work environment

Requirements


  • Minimum 2 years of experience in collision estimating, service advising, or a similar automotive repair role preferred.
  • Strong knowledge of vehicle repair procedures and insurance repair guidelines.
  • Experience with CCC One, Mitchell Connect, or similar estimating software preferred.
  • Progressive file handling a plus
  • Proficiency with Microsoft Office and general computer systems.
  • I-CAR certification or willingness to obtain is preferred.
  • Excellent customer service and communication skills, both written and verbal.
  • Strong organizational and multitasking abilities in a fast-paced environment.
  • Ability to work independently and as part of a collaborative team.
  • Detail-oriented with a strong commitment to quality and accuracy.
  • Positive attitude, self-motivated mindset, and initiative to deliver exceptional service.



OpenRoad is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.


As part of our hiring process, OpenRoad participates in E-Verify to confirm the employment eligibility of all newly hired employees.

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