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Senior Service Advisor Jobs (NOW HIRING)

Classic Collision

Senior Service Advisor

Anchorage, AK · On-site

To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair ...

Bill Grant Ford, Inc

Service Advisor

Bolivar, MO · On-site

You'll work as a team with one other senior advisor maintaining the service schedule and coordinating communication between customers, technicians, and the parts department. Ability to handle ...

Bill Grant Ford, Inc

Service Advisor

Bolivar, MO · On-site

You'll work as a team with one other senior advisor maintaining the service schedule and coordinating communication between customers, technicians, and the parts department. Ability to handle ...

Bill Grant Ford, Inc

Service Advisor

Bolivar, MO

You'll work as a team with one other senior advisor maintaining the service schedule and coordinating communication between customers, technicians, and the parts department. Ability to handle ...

Bill Grant Ford, Inc

Service Advisor

Bolivar, MO

You'll work as a team with one other senior advisor maintaining the service schedule and coordinating communication between customers, technicians, and the parts department. Ability to handle ...

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Senior Service Advisor information

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$50K

$138K

How much do senior service advisor jobs pay per year?

As of Jun 10, 2026, the average yearly pay for senior service advisor in the United States is $130,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Service Advisor vs Service Advisor?

AspectSenior Service AdvisorService Advisor
CredentialsExperience, industry knowledge, possibly certificationsEntry to mid-level experience, customer service skills
Work EnvironmentLeads customer interactions, mentors junior staffHandles customer inquiries, sales, and service recommendations
Employer UsageUsed in dealerships and auto service centers for experienced staffCommonly employed in similar settings for general customer service

The main difference between a Senior Service Advisor and a Service Advisor lies in experience and responsibilities. Senior Service Advisors typically have more industry knowledge, handle complex customer issues, and mentor junior staff. Service Advisors focus on customer interactions, service sales, and basic problem resolution. Both roles are vital in automotive service environments, but the senior position indicates a higher level of expertise and leadership.

What cities are hiring for Senior Service Advisor jobs? Cities with the most Senior Service Advisor job openings:
What are the most commonly searched types of Service Advisor jobs? The most popular types of Service Advisor jobs are:
What states have the most Senior Service Advisor jobs? States with the most job openings for Senior Service Advisor jobs include:
Infographic showing various Senior Service Advisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 7% Part Time, and 14% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $130,389 per year, or $62.7 per hour.

Service Advisor/Service Manager

Phils Car Care

Fayetteville, TN • On-site

$52K - $155K/yr

Full-time

Medical, PTO

Posted 26 days ago

Job description

Senior Service Advisor (Bilingual / Tech-Forward)
Pay: $48,000.00 - $150,000.00 per year (Base + Performance Incentives)
Location: In-person

Position Overview:
Are you a pro at turning digital inspections into approved repairs? We are looking for a high-performing, Bilingual Service Advisor who thrives in a fast-paced shop. You’ll be the primary link between our technicians and our customers, using your expertise to build trust, explain complex repairs, and keep our bays full.

Qualifications:
  • Experience: 3+ years of Automotive Service Advising (Required).
  • Language: Professional proficiency in English and Spanish (Required).
  • Tech-Savvy: Experience with Tekmetric, ALLDATA, and Identifix is a major plus. You should be comfortable using Digital Vehicle Inspections (DVI) to sell work.
  • Sales Ability: A proven "closer" who understands how to build value and maintain a high Average Repair Order (ARO) ethically.

Core Responsibilities:
  • Sales & Estimating: Use Tekmetric to build accurate estimates and ALLDATA/Identifix to verify labor times and parts.
  • The "DVI" Process: Present digital inspections to customers with photos/videos to clearly explain "why" a repair is needed.
  • Customer Mastery: Handle the "front of house"—from the first phone call to the final invoice—ensuring every customer (English or Spanish speaking) feels heard and respected.
  • Workflow Coordination: Work closely with the shop team to ensure parts are ordered on time and jobs stay on schedule.
  • Specialty Services: Help manage and grow our specialized ADAS Calibration and Fleet Account services.

Why Join Us?
  • High Earning Potential: We reward top-tier sales performance and high customer satisfaction scores.
  • Modern Tools: No old-school paper trails. We use the best software in the industry to make your job easier.
  • Schedule: 10-hour shifts, Monday–Friday. Occasional Saturdays as needed.
  • Benefits: Health insurance, PTO, employee discounts, and professional development.