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Senior Service Advisor Jobs (NOW HIRING)

Fixed-Ops Talent Solutions

Service Advisor

Duluth, GA

$55K - $120K/yr

Senior Service Advisors * Express Service Advisors * Assistant Service Managers * Drive Managers Why Join Our Talent Network? * Access to dealership opportunities with respected dealer groups

Peoria Ford

Advisor Assistant.

Peoria, AZ

Peoria Ford is seeking a high-energy, detail-driven Advisor Assistant to support two senior Service Advisors in a fast-paced commercial fleet service environment . This is not a sit-back role -- this ...

Peoria Ford

Advisor Assistant.

Peoria, AZ · On-site

Peoria Ford is seeking a high-energy, detail-driven Advisor Assistant to support two senior Service Advisors in a fast-paced commercial fleet service environment . This is not a sit-back role -- this ...

Peoria Ford

Advisor Assistant.

Peoria, AZ · On-site

Peoria Ford is seeking a high-energy, detail-driven Advisor Assistant to support two senior Service Advisors in a fast-paced commercial fleet service environment . This is not a sit-back role - this ...

Peoria Ford

Advisor Assistant.

Peoria, AZ

Peoria Ford is seeking a high-energy, detail-driven Advisor Assistant to support two senior Service Advisors in a fast-paced commercial fleet service environment . This is not a sit-back role -- this ...

VIP Auto Repair

Service Advisor

Westland, MI · On-site

Senior Service Advisor * Service Manager * Operations Leadership We support professional development through training, mentorship, and real opportunities to grow within the company. Join Our Team If ...

VIP Auto Repair

Service Advisor

Westland, MI · On-site

Senior Service Advisor * Service Manager * Operations Leadership We support professional development through training, mentorship, and real opportunities to grow within the company. Join Our Team If ...

VIP Auto Repair

Service Advisor

Westland, MI

Senior Service Advisor * Service Manager * Operations Leadership We support professional development through training, mentorship, and real opportunities to grow within the company. Join Our Team If ...

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Senior Service Advisor information

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$50K

$138K

How much do senior service advisor jobs pay per year?

As of Jun 11, 2026, the average yearly pay for senior service advisor in the United States is $130,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Service Advisor vs Service Advisor?

AspectSenior Service AdvisorService Advisor
CredentialsExperience, industry knowledge, possibly certificationsEntry to mid-level experience, customer service skills
Work EnvironmentLeads customer interactions, mentors junior staffHandles customer inquiries, sales, and service recommendations
Employer UsageUsed in dealerships and auto service centers for experienced staffCommonly employed in similar settings for general customer service

The main difference between a Senior Service Advisor and a Service Advisor lies in experience and responsibilities. Senior Service Advisors typically have more industry knowledge, handle complex customer issues, and mentor junior staff. Service Advisors focus on customer interactions, service sales, and basic problem resolution. Both roles are vital in automotive service environments, but the senior position indicates a higher level of expertise and leadership.

Is it hard for a 62 year old to get a job?

Age can influence hiring for a Senior Service Advisor position, but many employers value experience, technical skills, and a strong work ethic regardless of age. Staying current with industry certifications and demonstrating adaptability can improve job prospects for older applicants.

What is the hardest job at a car dealership?

The hardest job at a car dealership often varies, but many consider the Service Advisor role to be challenging due to managing customer expectations, coordinating repairs, and handling complex technical information. It requires strong communication skills, technical knowledge, and the ability to work under pressure, especially during busy periods or when dealing with difficult customers.

What jobs pay $10,000 a month without a degree?

Senior Service Advisors in the automotive industry can earn $10,000 or more per month through commissions, bonuses, and experience, often without requiring a college degree. Success in such roles depends on strong customer service skills, industry knowledge, and the ability to upsell services, with some earning high incomes through performance-based pay structures.

What does a senior Service Advisor do?

A senior Service Advisor acts as a primary point of contact between customers and the service department, explaining repair needs, estimating costs, and scheduling work. They often oversee junior advisors, ensure customer satisfaction, and have strong knowledge of automotive systems and repair procedures. Certification and experience in customer service are typically required for this role.
What cities are hiring for Senior Service Advisor jobs? Cities with the most Senior Service Advisor job openings:
What are the most commonly searched types of Service Advisor jobs? The most popular types of Service Advisor jobs are:
What states have the most Senior Service Advisor jobs? States with the most job openings for Senior Service Advisor jobs include:
Infographic showing various Senior Service Advisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 7% Part Time, and 14% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $130,389 per year, or $62.7 per hour.
Sr. Service Advisor, Goose Island

Sr. Service Advisor, Goose Island

Lucid Motors

Chicago, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Lucid Motors rating

7.4

Company rating: 7.4 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

17th of 44 rated automakers

Job description

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, were providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Senior Service Advisor acts as a leader in the service department, providing expert customer service and mentoring Service Advisors. They handle more complicated service requests, resolve escalated issues, and ensure that the service team consistently delivers exceptional customer experiences. Additionally, the Senior Service Advisor plays a key role in driving department efficiency and customer retention.
The Role:

  • Mentor and guide new hire Service Advisors, equipping them with the knowledge and skills necessary to navigate internal processes effectively and excel in their roles
  • Conduct daily tracking on the Service Operations Dashboard to ensure the Service Center adheres to work order management standards and maintains high-quality customer communications
  • Work closely with the Shop Foreman to ensure technicians receive all necessary documentation from customers, facilitating accurate diagnosis of customer concerns and improving service efficiency
  • Ensure clients are informed throughout the service experience from initial contact to vehicle handover
  • Conduct comprehensive inspections and thorough check-in processes for customer vehicles, identifying and reporting any damage or visible wear
  • Check in new vehicles and document transport damage on PDI vehicles, ensuring accurate notation on the Bill of Lading (BOL) and processing through internal channels for proper documentation
  • Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as needed, including arranging Lyft rides for convenience
  • Uphold the Customer Satisfaction Index (CSI) KPI as a fundamental aspect of our operations, actively ensuring that customers are delighted with the quality of service provided
  • Review and revise work orders after technicians and detailers complete their tasks, guaranteeing accurate documentation and precise time punches in alignment with corresponding labor operations
  • Promptly address and correct any warranty claim rejections within the established timeframe to maintain operational efficiency and customer satisfaction
  • Responsible for acquiring customers signatures for service authorization and service invoice via DocuSign and collecting payment for customer pay repairs
  • Explanation of invoice to customers of repairs preformed to ensure correct understanding of completed work and that all concerns have been address to customer satisfaction
  • Greets incoming service clients, answer and direct phone calls, answer client questions, and take messages as needed
  • Ensure that work done meets Lucid's exacting standards before vehicles are returned to clients act as the last QC step
  • Other duties as assigned

Qualifications:

  • Minimum 5+ years of experience in a Service Advisor role
  • Previous experience mentoring Advisors or front of house functions
  • Excellent interpersonal skills with a compassionate and patient demeanor
  • Problem-solving and creative thinking skills
  • Ability to articulate and document details to ensure smooth workflow
  • Ability to tailor and explain automotive terminology and concepts to customers across varying levels of automotive knowledge
  • Proficiency in computer applications such as Microsoft Office as well as learn proprietary DMS software
  • Full-time, including weekends or extended hours during busy periods
  • Willingness to complete Lucid provided CPR training post hire
  • Valid drivers license with no suspensions within the past year.   Drivers under 21 must have maintained a Drivers License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

  • AA/BS in either Automotive Technology or Business Management, or equivalent work experience
  • Knowledge of HV systems, LV systems, and EV powertrains
  • Start-up experience and related fast-paced environments
 
 
 
 
At Lucid, we dont just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
 
Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucids equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
Base Pay Range (hourly)
$30—$41 USD

Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucids equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 
 

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About Lucid Motors

Sourced by ZipRecruiter

Lucid Motors is a highly innovative electric vehicle manufacturer located in Newark, CA, USA. Primarily engaged in the automotive industry, its mission is to elevate electric vehicles' standing and transform the way people travel. The company was founded in 2007 by Bernard Tse and Sam Weng as Atieva, a name under which it initially focused on battery technology. However, it pivoted towards automotive manufacturing and rebranded as Lucid Motors in 2016. The company is committed to making luxury, sustainable electric vehicles that break norms and set new standards with top-notch technology and engineering. Their mission aligns with their core values, which are centered around innovation, sustainability, and excellence. Notably, Lucid Motors launched the Lucid Air in 2020, an all-electric sedan well-received for its advanced features and impressive mileage.

Industry

Manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, CA, US

Year founded

2007

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