Senior Incident Manager
$100K - $135K/yr
Description Senior Service Management Specialist - Enterprise Incident Manager Location & Work ... This role coordinates high priority incident response across technology, business, risk, legal ...
$100K - $135K/yr
Description Senior Service Management Specialist - Enterprise Incident Manager Location & Work ... This role coordinates high priority incident response across technology, business, risk, legal ...
$100K - $135K/yr
Description Senior Service Management Specialist - Enterprise Incident Manager Location & Work ... This role coordinates high priority incident response across technology, business, risk, legal ...
Johnston, RI · On-site
$100K - $135K/yr
Senior Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement This ... This role coordinates high priority incident response across technology, business, risk, legal ...
Johnston, RI · On-site
$100K - $135K/yr
Senior Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement This ... This role coordinates high priority incident response across technology, business, risk, legal ...
Carolina, RI · On-site
The Senior Manager, USCIS Operations is responsible for providing leadership, management, and ... Regulatory Monitoring & Risk Management * Monitor changes in immigration laws, policies, procedures ...
Carolina, RI · On-site
The Senior Manager, USCIS Operations is responsible for providing leadership, management, and ... Regulatory Monitoring & Risk Management * Monitor changes in immigration laws, policies, procedures ...
NC · On-site +1
Senior Project Manager (Data & AI) Are you ready to take your career to the next level with a ... Strong understanding of project governance, risk management, and budget optimization. * Excellent ...
NC · On-site +1
Senior Project Manager (Data & AI) Are you ready to take your career to the next level with a ... Strong understanding of project governance, risk management, and budget optimization. * Excellent ...
Johnston, RI · On-site
$100K - $135K/yr
Senior Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement This ... This role coordinates high priority incident response across technology, business, risk, legal ...
Johnston, RI · On-site
$100K - $135K/yr
Senior Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement This ... This role coordinates high priority incident response across technology, business, risk, legal ...
Prepare and present strategy recommendations, credit approvals, and portfolio updates to senior leadership and risk management partners. * Serve as the primary point of contact for borrowers ...
Prepare and present strategy recommendations, credit approvals, and portfolio updates to senior leadership and risk management partners. * Serve as the primary point of contact for borrowers ...
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
Johnston, RI · On-site
$138K/yr
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
Johnston, RI · On-site
$138K/yr
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
Johnston, RI · On-site
$138K - $198K/yr
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
Johnston, RI · On-site
$138K - $198K/yr
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
... risk management and the resilience of its policyholder-owners. These owners, who share the belief ... This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and ...
The Sr. Examiner will work with examination teams to assess the quality of credit decisioning, portfolio management, risk recognition practices and the effectiveness of credit management processes.
The Sr. Examiner will work with examination teams to assess the quality of credit decisioning, portfolio management, risk recognition practices and the effectiveness of credit management processes.
The Sr. Examiner will work with examination teams to assess the quality of credit decisioning, portfolio management, risk recognition practices and the effectiveness of credit management processes.
The Sr. Examiner will work with examination teams to assess the quality of credit decisioning, portfolio management, risk recognition practices and the effectiveness of credit management processes.
The Analyst will work closely with business owners, Risk, Compliance, Project Management, Finance, and senior leadership to ensure vendors meet the Bank's security, operational, and financial ...
The Analyst will work closely with business owners, Risk, Compliance, Project Management, Finance, and senior leadership to ensure vendors meet the Bank's security, operational, and financial ...
The Analyst will work closely with business owners, Risk, Compliance, Project Management, Finance, and senior leadership to ensure vendors meet the Bank's security, operational, and financial ...
The Analyst will work closely with business owners, Risk, Compliance, Project Management, Finance, and senior leadership to ensure vendors meet the Bank's security, operational, and financial ...
The Sr. Examiner will work with examination teams to assess the quality of credit decisioning, portfolio management, risk recognition practices and the effectiveness of credit management processes.
The Sr. Examiner will work with examination teams to assess the quality of credit decisioning, portfolio management, risk recognition practices and the effectiveness of credit management processes.
Senior Manager, Service Contractor Safety Join Amgen's Mission of Serving Patients At Amgen, if you ... Risk Management, Assurance, and Compliance Ensure effective systems and resources are in place for ...
Senior Manager, Service Contractor Safety Join Amgen's Mission of Serving Patients At Amgen, if you ... Risk Management, Assurance, and Compliance Ensure effective systems and resources are in place for ...
Provide technical guidance and influence business decisions involving contractor risk, service ... senior management. Ensure high-risk contracted work is governed by effective permit-to-work and ...
Provide technical guidance and influence business decisions involving contractor risk, service ... senior management. Ensure high-risk contracted work is governed by effective permit-to-work and ...
$22K - $38.7K
2% of jobs
$38.7K - $55.4K
2% of jobs
$55.4K - $72.1K
12% of jobs
$82.2K is the 25th percentile. Wages below this are outliers.
$72.1K - $88.8K
15% of jobs
$88.8K - $105.5K
16% of jobs
The median wage is $108.8K / yr.
$105.5K - $122.2K
16% of jobs
$137K is the 75th percentile. Wages above this are outliers.
$122.2K - $138.9K
14% of jobs
$138.9K - $155.6K
9% of jobs
$155.6K - $172.3K
10% of jobs
$172.3K - $189K
3% of jobs
$189K - $205.7K
2% of jobs
$22K
$115.8K
$205.7K
A Senior Risk Manager identifies, assesses, and mitigates potential risks that could impact an organization's financial health, operations, or reputation. They develop risk management strategies, ensure compliance with industry regulations, and collaborate with various departments to implement risk controls. Additionally, they analyze market trends and internal processes to proactively address potential threats. Their goal is to minimize risk exposure while supporting business objectives and long-term sustainability.
To excel as a Senior Risk Manager, you need strong analytical capabilities, a deep understanding of risk assessment methodologies, and a relevant degree such as finance, economics, or business administration. Familiarity with risk modeling software, governance frameworks (like COSO or ISO 31000), and industry certifications such as FRM or CRM are highly valued. Exceptional communication, leadership, and decision-making skills help distinguish top performers in this role. These abilities are essential for effectively identifying, evaluating, and mitigating potential risks while supporting organizational objectives.
A Senior Risk Manager’s day often includes analyzing complex data to assess potential financial, operational, or strategic risks and developing mitigation strategies accordingly. You’ll regularly collaborate with business leaders across departments, provide expert advice during project planning, and prepare detailed risk reports for executive management or compliance committees. Additionally, you may oversee junior risk team members, guide audit processes, and participate in risk review meetings. This role offers dynamic daily challenges that require both independent analysis and team-oriented communication, making it ideal for those who enjoy both strategic thinking and hands-on collaboration.
For Senior Risk Manager jobs in Rhode Island, the most frequently searched job titles are:
The top searched job categories for Senior Risk Manager jobs in Rhode Island are:
For Senior Risk Manager jobs in RI, the most frequently searched job titles are:

Johnston, RI
$100K - $135K/yr
Full-time, Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 6 days ago
Description
Senior Service Management Specialist - Enterprise Incident Manager
Location & Work Arrangement
This position follows a hybrid work schedule. Candidates must be able and willing to work onsite 4 days per week and remotely 1 day per week from one of the following hub locations:
Pittsburgh, PA
Johnston, RI
Westwood, MA
Boston, MA
Iselin, NJ
Remote work is not available for this position.
Work Schedule
Full time, 40 hours per week
Monday through Friday
Must be available to support first and second shift coverage between 7:00 AM and 8:00 PM as business needs require.
Position Summary
The Senior Service Management Specialist leads enterprise incident management activities to ensure timely restoration of critical services and minimize business disruption, financial exposure, and reputational risk. This role coordinates high priority incident response across technology, business, risk, legal, communications, and executive stakeholders while maintaining strong governance, clear communication, and adherence to enterprise service management practices.
Key Responsibilities
Lead end to end response for high impact P1 and P2 enterprise incidents, including intake, assessment, escalation, coordination, restoration, and post incident follow up.
Facilitate major incident bridge calls, establish clear ownership, and drive cross functional teams toward timely technical and business recovery.
Serve as the central coordination point for Technology Operations, Risk, Legal, Communications, executive leadership, and other key stakeholders.
Prepare and deliver timely incident communications, executive updates, status summaries, and escalation notices.
Ensure incidents are documented accurately in systems of record, including timelines, decisions, actions, impacts, and recovery milestones.
Enforce incident classification, prioritization, escalation, regulatory, audit, and governance requirements.
Lead post incident reviews, identify lessons learned, and partner with problem management teams to drive root cause remediation and recurrence prevention.
Use incident metrics, trends, and service management data to improve response effectiveness, resilience, automation, and operational maturity.
Support emergency change processes and promote ITIL aligned service management practices in an Agile, fast paced environment.
Required Qualifications
5 or more years of experience in IT Service Management, Incident Management, IT Support, or a related discipline.
Proven experience leading major incident response in a complex enterprise environment.
Experience coordinating technical, business, risk, and executive stakeholders during high pressure operational events.
Strong written and verbal communication skills, including executive level incident communications.
Hands on experience with ServiceNow or an equivalent ITSM platform.
Knowledge of ITIL based incident, problem, change, escalation, and service management practices.
Experience navigating large corporate environments, preferably in a highly regulated industry such as financial services.
Preferred Qualifications
ITIL v3, ITIL 4, or equivalent service management certification.
Experience managing regulatory, cyber, operational risk, or enterprise impacting incidents.
Experience improving incident response through automation, observability, reporting, and process optimization.
Education and Certifications
Bachelor's degree in Computer Science, Business Administration, Management, Information Technology, or a related field preferred.
Additional certifications in incident management, risk management, or service management preferred.
Pay Transparency
The salary range for this position is $100,000 to $135,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.
Benefits
Comprehensive benefits include medical, dental, and vision coverage, retirement plans, parental leave, flexible work arrangements, education reimbursement, wellness programs, and generous paid time off exceeding local requirements.
https://jobs.citizensbank.com/benefits
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Education:Why Work for UsEmployment Type: 1ST