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Senior Remote Msp Jobs (NOW HIRING)

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Senior Systems Engineer (Remote)

Brooklyn, NY · Remote

$109K - $150K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... Proven experience as a senior technical engineer, preferably in an MSP Environment * Ability to ...

My IT Crew

Senior Systems Engineer (Remote)

Brooklyn, NY · On-site +1

$85K - $100K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... Proven experience as a senior technical engineer, preferably in an MSP Environment * Ability to ...

My IT Crew

Senior Systems Engineer (Remote)

Brooklyn, NY · Remote

$107K - $146K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... Proven experience as a senior technical engineer, preferably in an MSP Environment * Ability to ...

WheelHouse IT

Support Technician - Remote

$18 - $20/hr

WheelHouse IT is a growing Managed Service Provider (MSP) dedicated to delivering exceptional ... You will troubleshoot and resolve a variety of technical issues while working closely with senior ...

Harbor IT

Senior Project Manager

$115K - $130K/yr

Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting edge ... Remote (United States)

My IT Crew

Senior IT Support Engineer (Remote)

Brooklyn, NY · On-site +1

$85K - $100K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... Proven experience as a senior technical engineer, preferably in an MSP Environment * Ability to ...

Bespin Global US

$150K - $165K/yr

Senior Sales Executive Bespin Global is hiring a superstar Senior Sales Executive in the US! Before ... A little bit about us Bespin Global is a top global cloud MSP recognized as a "Leader" in the ...

Placed

Senior Infrastructure Architect

Colorado Springs, CO · On-site +1

$120K - $180K/yr

Our valued client, a growing Managed Service Provider (MSP/MSSP) in downtown Colorado Springs, is ... Experience with professional services automation (PSA) and remote monitoring and management (RMM)

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Senior Remote Msp information

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$25K

$80.3K

$163.5K

How much do senior remote msp jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior remote msp in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Remote Msp vs Network Engineer?

AspectSenior Remote MspNetwork Engineer
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentRemote, managed service provider settingsOn-site or remote, corporate or service provider environments
Industry UsageIT service management, MSP companiesNetworking, telecommunications, IT infrastructure
Job FocusOverseeing client networks, managing MSP operationsDesigning, implementing, troubleshooting networks

The main difference between a Senior Remote MSP and a Network Engineer lies in their focus and work environment. Senior Remote MSP professionals typically manage multiple client networks remotely within an MSP setting, emphasizing service delivery and client management. Network Engineers often focus on designing and maintaining network infrastructure, working either on-site or remotely within corporate environments. Both roles require similar certifications but differ in scope and daily responsibilities.

More about Senior Remote Msp jobs
What cities are hiring for Senior Remote Msp jobs? Cities with the most Senior Remote Msp job openings:
What states have the most Senior Remote Msp jobs? States with the most job openings for Senior Remote Msp jobs include:
What job categories do people searching Senior Remote Msp jobs look for? The top searched job categories for Senior Remote Msp jobs are:
Senior Remote Msp jobs near you
Infographic showing various Senior Remote Msp job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 4% Part Time, 1% Temporary, and 23% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

MSP Service Desk & Support Specialist (Remote)

Red Cup IT, Inc.

Los Angeles, CA • Remote

Full-time

Re-posted yesterday

Job description

We are an established Managed Service Provider (MSP) seeking a Service Desk & Support Specialist to deliver first- and second-level technical support to our clients across multiple industries. You will troubleshoot hardware, software, and network issues, manage tickets, and provide an excellent customer experience in a fast-paced, team-focused environment.

Key Responsibilities

  • Respond to help desk tickets, via Slack, phone calls, and emails, ensuring issues are resolved within defined SLAs.
  • Troubleshoot and resolve issues related to Microsoft 365, user accounts, email, and basic permissions.
  • Assist with Windows Server user administration, basic server checks, and routine maintenance tasks.
  • Diagnose and resolve basic network issues (DNS, DHCP, VPN, WiFi, printers, internet connectivity); escalate complex issues when needed.
  • Monitor client systems using RMM tools, perform patching, updates, and proactive maintenance.
  • Document all work performed in the ticketing system with clear notes and resolutions.
  • Participate in onboarding of new users (accounts, hardware setup, permissions, applications).
  • Collaborate with senior engineers on escalations and follow through to resolution.
  • Educate end users on basic IT best practices and security awareness.

Required Qualifications

  • Must have 2-3 years of experience in an MSP IT help desk, desktop support, or similar technical support role.
  • Hands-on experience with:
    • Windows 10/11 workstations (install, configure, troubleshoot).
    • Microsoft 365 (Outlook, OneDrive, Teams, basic admin tasks).
    • Basic networking: TCP/IP, DNS, DHCP, VPN, WiFi troubleshooting.
  • Experience using RMM and ticketing/PSA tools (e.g., ConnectWise, Datto, Kaseya, NinjaOne, Autotask, HaloPSA).
  • Strong customer service, communication, and documentation skills.
  • Ability to multitask, prioritize tickets, and work independently in a fast-paced MSP environment.

Preferred Qualifications

  • Previous experience working for a Managed Service Provider is a must
  • Industry certifications such as CompTIA A+, Network+, Security+, Microsoft, or Cisco (e.g., CCNA).
  • Basic PowerShell or scripting knowledge for automation and routine tasks.
  • Experience with firewalls (e.g., SonicWall, Meraki) and VPN configuration.
  • Familiarity with backup and disaster recovery solutions.

Soft Skills

  • Strong problem-solving mindset and willingness to research and learn new technologies.
  • Professional, patient, and empathetic approach when working with non-technical users.
  • Reliable work ethic and consistent follow-through on assigned tickets and projects.