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Senior Remote Epic Support Jobs (NOW HIRING)

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82.74K/yr

Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with ... This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ...

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$25K

$80.3K

$163.5K

How much do senior remote epic support jobs pay per year?

As of May 31, 2026, the average yearly pay for senior remote epic support in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Remote Epic Support, and why are they important?

To thrive as a Senior Remote Epic Support, you need deep knowledge of Epic EHR systems, strong troubleshooting abilities, and experience in healthcare IT, usually backed by Epic certification. Familiarity with modules like EpicCare, MyChart, and associated ticketing or remote support platforms is essential. Excellent communication, problem-solving skills, and the ability to work independently set top performers apart. These skills ensure timely resolution of complex issues, maintain clinical workflow, and support patient care across distributed healthcare teams.

How does a Senior Remote Epic Support professional typically collaborate with on-site teams to resolve complex technical issues?

Senior Remote Epic Support professionals regularly work with on-site IT teams, clinicians, and Epic analysts to diagnose and resolve technical problems. Communication is often facilitated through video calls, shared documentation, and ticketing systems to ensure all stakeholders are aligned. These professionals may participate in troubleshooting sessions, system upgrades, and workflow optimizations, often acting as the liaison between end users and technical resources. Effective collaboration and proactive communication are essential to quickly address issues and maintain system reliability.

What is a Senior Remote Epic Support specialist?

A Senior Remote Epic Support specialist is an experienced professional who provides technical assistance and troubleshooting for the Epic electronic health record (EHR) system, typically working offsite. They help healthcare staff with system issues, user access, workflow optimization, and system updates. Their expertise ensures that clinicians and administrative teams can use Epic efficiently and securely, minimizing disruptions to patient care. Senior specialists often mentor junior staff and may participate in system upgrades or new implementations.

What is the difference between Senior Remote Epic Support vs Epic Analyst?

AspectSenior Remote Epic SupportEpic Analyst
CertificationsEpic certifications, support experienceEpic certifications, analysis experience
Work EnvironmentRemote support, troubleshootingRemote or on-site analysis, implementation
Employer & Industry UsageHealthcare IT, hospitals, clinicsHealthcare IT, hospitals, clinics
Primary FocusSupporting Epic systems, resolving issuesAnalyzing workflows, optimizing Epic modules

While both roles require Epic certifications and healthcare industry experience, Senior Remote Epic Support focuses on troubleshooting and resolving technical issues remotely, whereas Epic Analysts primarily analyze workflows and implement system improvements. The support role emphasizes problem-solving, while the analyst role involves more analysis and customization.

More about Senior Remote Epic Support jobs
What cities are hiring for Senior Remote Epic Support jobs? Cities with the most Senior Remote Epic Support job openings:
What states have the most Senior Remote Epic Support jobs? States with the most job openings for Senior Remote Epic Support jobs include:
What job categories do people searching Senior Remote Epic Support jobs look for? The top searched job categories for Senior Remote Epic Support jobs are:
Senior Remote Epic Support jobs near you
Infographic showing various Senior Remote Epic Support job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 36% Physical, 7% Hybrid, and 57% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.
Remote Epic Administrator

Remote Epic Administrator

Lancesoft INC

Tulsa, OK • Remote

$82.74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Title: Epic Administrator

Location: Remote (Yale)
Employment Type: Direct Hire
Schedule: Monday–Friday | 8:00 AM – 5:00 PM (with on-call support)

Job Summary

We are seeking a skilled Epic Administrator to support system maintenance, upgrades, and ongoing optimization of the Epic environment. This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ensuring smooth performance across virtual desktop environments. The ideal candidate should be comfortable working in a remote setup while being available for after-hours and on-call support.

Key Responsibilities

  • Support Epic system upgrades, maintenance activities, and deployments
  • Provide technical support for Epic Hyperspace client environments
  • Troubleshoot system, application, and connectivity issues
  • Manage and support VDI environments such as Citrix and VMware Horizon
  • Participate in after-hours maintenance windows and weekend upgrades
  • Provide 24/7 on-call support via pager/phone as required
  • Ensure system stability, performance, and security compliance
  • Collaborate with internal IT teams and stakeholders for issue resolution

Required Qualifications

  • Epic Client System Manager Certification (Required at submission)
  • Bachelor’s degree in Information Systems, Business Management, or related field
  • 1–2 years of relevant experience supporting Epic environments
  • Hands-on experience with Epic Hyperspace (upgrades, deployment, troubleshooting)
  • Experience with Citrix / VMware Horizon / VDI environments
  • Strong problem-solving and communication skills
  • Ability to work flexible hours, including after-hours and weekends

Compensation

  • Starting Salary: $82,742.40 annually (based on experience)

Additional Information

  • Fully remote role (Yale)
  • On-call support required (24/7 rotation)
  • After-hours and weekend availability is expected

Restricted States (Not Eligible)

Candidates must not be located in:
Alaska, California, Colorado, Connecticut, Washington DC, Hawaii, Massachusetts, Nevada, New York, Oregon, Vermont, Washington
TS

Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
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About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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