Job Summary:
Provation is a leading provider of healthcare software and SaaS solutions aimed at improving clinical productivity and care coordination. The Sr Director, Product & Design will lead product and design initiatives, driving innovation and cross-functional collaboration to deliver impactful solutions in the healthcare domain.
Responsibilities:
• Shape, communicate, and execute a compelling product strategy, aligning with customer needs and company objectives
• Define and own the product vision and multi-year roadmap, managing trade-offs and prioritization between core platform, new product development, and innovation to drive adoption, customer satisfaction, retention, and global growth
• Represent the voice of the customer through direct engagement and research
• Anticipate shifts in healthcare delivery, reimbursement, regulation, and technology
• Champion use of AI in how we work and what we deliver
• Champion deep customer and user understanding to elevate design thinking and user-centered innovation
• Ensure design and product teams create intuitive, workflow-aligned, and accessible experiences that reduce cognitive and administrative burden
• Guide design execution across product teams
• Establish and evolve design systems and UX standards; scale design without sacrificing quality as product lines expand.
• Build strong relationships with internal stakeholders, including senior leadership and cross-functional teams, to ensure product alignment with company objectives.
• Align product goals with broader organizational initiatives.
• Establish and maintain relationships with external customers and partners to inform product development and ensure customer satisfaction.
• Facilitate agile delivery and iterative development
• Partner closely with Engineering to ensure scalable, reliable, and maintainable solutions.
• Support go-to-market readiness by ensuring products are compelling, demonstrable, and well-positioned.
• Translate market insights into differentiated product offerings
• Leverage data to inform product decisions and measure impact
• Drive continuous improvement through feedback loops
• Define key performance indicators (KPIs) for product success and implement mechanisms for tracking, reporting, and reacting to performance data.
• Ensure delivery predictability while allowing flexibility for discovery and iteration.
• Use analytics to drive continuous product improvements and optimize user experiences.
• Drive outcomes across adoption, customer satisfaction, retention, and financial growth.
• Coach, mentor, and manage performance of product managers, product owners and designers to foster individual growth and accountability, ensuring alignment with organizational goals.
• Recruit, develop, and retain top talent by building strong capabilities and creating clear career development pathways/providing opportunities for continuous learning and advancement.
• Cultivate a high-performing culture that promotes engagement, collaboration, and continuous improvement across teams.
Qualifications:
Required:
• Bachelor’s Degree required
• 10+ years relevant Healthcare SaaS experience, with 5+ years in senior leadership roles managing multi-disciplinary product teams
• Proven success delivering SaaS solutions in healthcare or regulated industries
• Expertise in agile methodologies and digital product lifecycle
• Experience leading and mentoring global teams and partnering across functions and geographies
• Familiarity with product-led growth principles and customer-centric, data-driven product development
• Experience leveraging AI and automation to enhance product capabilities and streamline workflows
• Ability to travel domestic & international 30% is required
Preferred:
• Master’s degree preferred
• Knowledge of HIPAA, HL7, FHIR, and healthcare compliance standards
• Experience with AI/ML integration in product design
• Certification in Agile, Scrum, or Product Management frameworks
Company:
Provation Medical develops software solutions related to procedure documentation for professionals primarily in the healthcare sector. Founded in 1994, the company is headquartered in Minneapolis, USA, with a team of 201-500 employees. The company is currently Growth Stage.