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Senior Operations Manager Jobs in Appleton, WI (NOW HIRING)

Plexus Corp

Manager - Cybersecurity Operations

Neenah, WI · On-site

$112.60K - $169K/yr

The Cybersecurity Operations Manager owns the overall global security operations and incident response (IR) program. This role bridges strategic program ownership with hands-on operational leadership ...

Agropur

Senior Manager Quality Operations

Appleton, WI · On-site

$155 - $300/hr

The Senior Manager, Quality Operations - U.S . Operations reports to the Director, Quality Operations (U.S. Operations) and provides technical and quality leadership to support the deployment ...

Illinois Tool Works Inc

Sr. Manufacturing Engineer

Appleton, WI · On-site

$88.70K - $121.40K/yr

Reporting to the Operations Manager, the Senior Manufacturing Engineer is responsible for providing leadership to Manufacturing Engineering team members, Documentation Technicians, Quality Techs, and ...

ITW Miller

Sr. Manufacturing Engineer

Appleton, WI

$86.60K - $118.50K/yr

Reporting to the Operations Manager, the Senior Manufacturing Engineer is responsible for providing leadership to Manufacturing Engineering team members, Documentation Technicians, Quality Techs, and ...

WEC Energy Group

Operations Supervisor

Green Bay, WI · On-site

$135.76K/yr

Job Summary The Operations Supervisor manages internal resources, external contracted resources and business applications/processes based on the need of the business unit. This includes (but not ...

WEC Energy Group

Operations Supervisor

Green Bay, WI

$135.76K/yr

Job Summary The Operations Supervisor manages internal resources, external contracted resources and business applications/processes based on the need of the business unit. This includes (but not ...

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Senior Operations Manager information

See Appleton, WI salary details

$38.1K

$96.3K

$155.6K

How much do senior operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for senior operations manager in Appleton, WI is $96,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $118,600.00 per year, depending on experience, location, and employer.

What Is a Senior Operations Manager?

A senior operations manager oversees employees and helps company executives devise and implement procedures to improve productivity. As a senior operations manager, your job duties include evaluating employee performance, giving constructive feedback to employees, and facilitating training and professional development to ensure that your workers utilize best practices in their work. Your responsibility is to make sure that operations are optimally functional to contribute to the overall success of the company. Although most of your interactions are with colleagues and employees, you may occasionally handle client communications.

What are the key skills and qualifications needed to thrive as a Senior Operations Manager, and why are they important?

To thrive as a Senior Operations Manager, you need strong leadership, analytical, and organizational skills, often backed by a bachelor’s or master’s degree in business or operations management. Familiarity with ERP systems, Lean Six Sigma certification, and data analysis tools like Excel or Tableau is commonly required. Outstanding communication, problem-solving, and strategic decision-making abilities help distinguish top performers in this role. These skills are essential for driving operational efficiency, managing teams, and ensuring organizational goals are consistently met.

How does a Senior Operations Manager typically collaborate with other departments to drive organizational success?

A Senior Operations Manager often works closely with departments such as finance, human resources, supply chain, and sales to ensure that operational strategies align with overall business goals. Collaboration is key; this role frequently participates in cross-functional meetings to discuss process improvements, resolve bottlenecks, and implement company-wide initiatives. By fostering open communication and understanding each department's needs, Senior Operations Managers help streamline workflows, optimize resource allocation, and support a culture of continuous improvement across the organization.

What does a Senior Operations Manager do?

A Senior Operations Manager oversees the daily operations of a company or department, ensuring that business processes run efficiently and effectively. They are responsible for managing teams, developing and implementing strategic plans, and optimizing operational performance to meet organizational goals. Senior Operations Managers often collaborate with other departments, analyze data to improve processes, and ensure compliance with policies and regulations. Their role is crucial in driving productivity, reducing costs, and maintaining high-quality standards.

What is the difference between Senior Operations Manager vs Operations Director?

AspectSenior Operations ManagerOperations Director
ResponsibilitiesOversees daily operations, manages teams, implements policiesSets strategic direction, oversees multiple departments, aligns operations with company goals
Required CredentialsBachelor's degree, experience in operations, leadership skillsBachelor's or master's degree, extensive experience, strategic planning skills
Work EnvironmentOffice-based, team management, process optimizationExecutive meetings, cross-departmental coordination, high-level planning
Industry UsageCommon in mid-sized companies, manufacturing, logisticsFound in large corporations, corporate strategy, enterprise-level operations

The main difference between a Senior Operations Manager and an Operations Director lies in scope and strategic involvement. Senior Operations Managers focus on managing daily operations and teams, while Operations Directors are responsible for setting strategic goals and overseeing multiple departments to align with overall business objectives.

More about Senior Operations Manager jobs
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What cities near Appleton, WI are hiring for Senior Operations Manager jobs? Cities near Appleton, WI with the most Senior Operations Manager job openings:
Senior Operations Manager jobs near you
Infographic showing various Senior Operations Manager job openings in Appleton, WI as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $96,326 per year, or $46.3 per hour.

Operations Manager - Hands-On (IT / MSP)

Technology Services LLC

Green Bay, WI • On-site

$70K - $80K/yr

Full-time

Life, Retirement, PTO

Posted 2 days ago

Job description

We are a growing Managed Services Provider (MSP) looking for an Operations Manager to take ownership of our day-to-day service delivery. This role leads a small team, giving you full visibility and ownership over day-to-day operations.

This role is ideal for a high-performing MSP technician who is ready to step into management while staying hands-on technically. You will lead the service team, improve operations, and step in to resolve technical issues when needed.

What You’ll Do

  • Own and manage daily help desk operations
  • Ensure tickets are being responded to and resolved in a timely manner
  • Hold technicians accountable for performance and follow-through
  • Improve ticket flow, prioritization, and internal processes
  • Act as the escalation point for technical issues
  • Identify bottlenecks and fix them
  • Communicate with leadership on team performance and service issues
  • Jump into tickets when needed to keep things moving

What We’re Looking For

  • Required: MSP (Managed Services Provider) experience
  • 5+ years in IT support or systems/network administration
  • Microsoft 365 Admin Center experience
  • Proven ability to troubleshoot and resolve technical issues
  • Experience mentoring or leading other technicians
  • Strong understanding of help desk workflows and ticketing systems
  • Ability to enforce structure, accountability, and urgency
  • Someone who takes ownership and pushes work forward without being asked

What This Role Is

  • A player/coach position – you lead, but you are still hands-on
  • A role with real ownership over team performance and operations
  • An opportunity to grow into senior leadership as the company scales

What This Role Is NOT

  • Not a passive management role
  • Not a pure help desk technician position
  • Not a project-only or engineering-only role

Compensation & Growth

We offer a competitive base salary along with performance-based incentives tied to team success, efficiency, and overall company performance.

We are looking for someone who wants to grow with the company and directly benefit from improving how the business operates.

As a growing company, we currently provide a health insurance stipend rather than a group plan, giving employees flexibility in choosing their own coverage.

Company Description

We are a growing Managed Services Provider (MSP) delivering IT support, server hosting and phone system solutions to small and mid-sized businesses. Our focus is on reliable service, fast response times, and continuously improving how we support our clients.