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Senior Operations Analyst Jobs in Baltimore, MD (NOW HIRING)

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Senior Operations Analyst information

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$40.7K

$94.7K

$130.7K

How much do senior operations analyst jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior operations analyst in Baltimore, MD is $94,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $108,800.00 per year, depending on experience, location, and employer.

What does a senior operations analyst do?

A Senior Operations Analyst is responsible for analyzing and improving organizational processes to enhance efficiency and productivity. They collect and interpret data related to business operations, identify trends and areas for improvement, and recommend actionable solutions. Senior Operations Analysts often collaborate with various departments to implement process improvements, optimize resource allocation, and support strategic decision-making. Their expertise helps organizations streamline operations, reduce costs, and achieve business goals.

What are the key skills and qualifications needed to thrive as a senior operations analyst?

To thrive as a Senior Operations Analyst, you need strong analytical abilities, process optimization expertise, and a bachelor’s degree in business, finance, or a related field. Proficiency in data analysis tools such as Excel, SQL, and business intelligence platforms like Tableau or Power BI, as well as experience with ERP systems, is typically expected. Exceptional problem-solving, communication, and stakeholder management skills help you drive operational improvements and foster collaboration. These skills and qualities are crucial for identifying inefficiencies, supporting data-driven decision-making, and ensuring smooth organizational operations.

What are some common challenges faced by senior operations analysts, and how can they be addressed?

Senior Operations Analysts often encounter challenges such as managing large datasets, navigating cross-departmental communication, and balancing multiple high-priority projects simultaneously. To address these, it's helpful to develop strong data management skills, use collaborative tools for effective communication, and adopt project management techniques to prioritize tasks. Building strong relationships with stakeholders and staying current with industry best practices also play a key role in overcoming these challenges.

How much do senior operations analysts get paid?

Senior operations analysts typically earn a median annual salary ranging from $70,000 to $100,000, depending on experience, industry, and location. They often have strong analytical skills and proficiency with data tools like Excel or SQL, which can influence compensation levels.

How much does a senior operations analyst make in the US?

A senior operations analyst in the US typically earns between $70,000 and $100,000 annually, depending on experience, industry, and location. They often require strong analytical skills, proficiency with data tools, and experience in process improvement or project management.

What is a senior operations analyst?

A senior operations analyst is a professional responsible for analyzing and improving business processes, often using data analysis tools and techniques. They typically oversee operational performance, identify efficiencies, and support strategic decision-making within an organization.

What are the most commonly searched types of Operations Analyst jobs in Baltimore, MD?

The most popular types of Operations Analyst jobs in Baltimore, MD are:

What are popular job titles related to Senior Operations Analyst jobs in Baltimore, MD?

For Senior Operations Analyst jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Senior Operations Analyst jobs in Baltimore, MD look for?

The top searched job categories for Senior Operations Analyst jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Senior Operations Analyst jobs?

Cities near Baltimore, MD with the most Senior Operations Analyst job openings:

Senior Operations Analyst jobs near you
Infographic showing various Senior Operations Analyst job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $94,742 per year, or $45.5 per hour.

Services Operations Sr. Analyst

World Wide Technology

Towson, MD • On-site

$84K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

89th of 226 rated it services

Job description

Why WWT?**

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distributions capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

World Wide Technology has an opportunity available for a Services Operations Lead to support our Financial Services customers.

WWT's services are focused on leading edge technologies and related Services whether in Network Automation and Infrastructure as Code, expansion of DevOps in to the infrastructure Operations or Cybersecurity/resiliency and AIOps.

Responsibilities:

  • Lead business operations for Services from Sales through Delivery
  • Partner closely with Account Leadership, Sales, Contract Management, Finance, Project Coordinators and Delivery Leads
  • Develop and manage account processes and procedures around opportunity management, solution pricing, contract management, financial management, and resource management in an effort toconsolidate and standardize core account activities
  • Assist Sales and Delivery leads to ensure consistent and timely application of Services operations processes
  • Prepare materials for weekly, monthly, and quarterly Services portfolio reviews
  • Assist with overall account operations as needed

__________________________________________

Qualifications:

  • 1-3+ years of management experience
  • 3-5 total years of overall professional experience
  • Experience working inside of a Management Consulting/IT Services Organization
  • Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Detailed understanding of Global Leadership goals & initiatives
  • Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
  • Self-directed, with the ability to adapt to change and competing demands
  • Experience with Agile processes, e.g., Kanban board-driven development projects
  • Strong business acumen & interpersonal skills; ability to negotiate with business partners

Want to learn more about Consulting Services? Check us out on our platform:

https://www.wwt.com/consulting-services

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $84,000 to $105,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT

remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please emailtaposting@wwt.com.

LI-MP2LI-REMOTE

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