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Senior Operations Analyst Jobs in Appleton, WI (NOW HIRING)

Capital Credit Union

SVP Operations

Green Bay, WI · On-site

Reporting to the Chief Information Officer, the SVP of Operations plays a critical role in shaping ... Monitor member feedback and analytics to continuously improve digital services. Special Projects ...

Nestle

Senior Cost Accounting Analyst

Little Chute, WI · On-site

$82K - $103K/yr

As a Senior Cost Accounting Analyst at the Nestle USA Little Chute facility, you will be a Co-Pilot ... Partner with operations to maximize performance by designing financial and non-financial ...

Rotating Machinery Svcs Inc

Senior Engineer

Menasha, WI · On-site

$106K - $146K/yr

... field operation of equipment and relate that operation back to their design inputs ... Lead engineering analyses for projects to include complex designs and advanced calculations.

Rotating Machinery Svcs Inc

Senior Engineer

Menasha, WI · On-site

$106K - $146K/yr

... field operation of equipment and relate that operation back to their design inputs ... Lead engineering analyses for projects to include complex designs and advanced calculations.

Oshkosh Corporation

DT Technical Analyst Sr

Oshkosh, WI · On-site

The Senior Technical Analyst will be responsible for service delivery and project deliverables ... Experience with configuring and supporting JDE on any the following operations systems, databases ...

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Senior Operations Analyst information

See Appleton, WI salary details

$40K

$93K

$128.3K

How much do senior operations analyst jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior operations analyst in Appleton, WI is $93,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,600.00 and $106,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior operations analyst?

To thrive as a Senior Operations Analyst, you need strong analytical abilities, process optimization expertise, and a bachelor’s degree in business, finance, or a related field. Proficiency in data analysis tools such as Excel, SQL, and business intelligence platforms like Tableau or Power BI, as well as experience with ERP systems, is typically expected. Exceptional problem-solving, communication, and stakeholder management skills help you drive operational improvements and foster collaboration. These skills and qualities are crucial for identifying inefficiencies, supporting data-driven decision-making, and ensuring smooth organizational operations.

What does a senior operations analyst do?

A Senior Operations Analyst is responsible for analyzing and improving organizational processes to enhance efficiency and productivity. They collect and interpret data related to business operations, identify trends and areas for improvement, and recommend actionable solutions. Senior Operations Analysts often collaborate with various departments to implement process improvements, optimize resource allocation, and support strategic decision-making. Their expertise helps organizations streamline operations, reduce costs, and achieve business goals.

What are some common challenges faced by senior operations analysts, and how can they be addressed?

Senior Operations Analysts often encounter challenges such as managing large datasets, navigating cross-departmental communication, and balancing multiple high-priority projects simultaneously. To address these, it's helpful to develop strong data management skills, use collaborative tools for effective communication, and adopt project management techniques to prioritize tasks. Building strong relationships with stakeholders and staying current with industry best practices also play a key role in overcoming these challenges.

What are the most commonly searched types of Operations Analyst jobs in Appleton, WI?

The most popular types of Operations Analyst jobs in Appleton, WI are:

What are popular job titles related to Senior Operations Analyst jobs in Appleton, WI?

For Senior Operations Analyst jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Senior Operations Analyst jobs in Appleton, WI look for?

The top searched job categories for Senior Operations Analyst jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Senior Operations Analyst jobs?

Cities near Appleton, WI with the most Senior Operations Analyst job openings:

Senior Operations Analyst jobs near you
Infographic showing various Senior Operations Analyst job openings in Appleton, WI as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $93,034 per year, or $44.7 per hour.

SVP Operations

Capital Credit Union

Green Bay, WI • On-site

Full-time

Re-posted 23 days ago

Job description

Position Purpose
Upholds the Credit Union's mission of "We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve" the SVP Operations is a strategic leadership role accountable for overseeing and optimizing the operational efficiency, member experience, and non-branch service delivery within the Credit Union. Reporting to the Chief Information Officer, the SVP of Operations plays a critical role in shaping the organization's overall success by ensuring seamless operations, exceptional member service, and a positive member journey while striving toward our vision, living our mission and standing by our values.
Essential Responsibilities
Direct Reporting Lines
The SVP Operations has the following direct oversight and reporting line:
  • Back Office Support Services

Payments, Wires, ACH, Fraud, Cards, Deposit Operations
  • Digital Services
  • Contact Center

Operational Excellence
  • Develop and implement strategies to enhance operational efficiency, streamline processes, and improve productivity across all member-facing and back-office member service functions.
  • Collaborate with department leadership to align operational goals with the Credit Union's overall mission, vision, and strategic direction.
  • Monitor key performance indicators (KPIs) related to operational effectiveness, member satisfaction, and service quality.
  • Develop and implement strategies for leveraging data to drive business decisions, improve operational efficiency, and enhance member experiences.

Member Experience
  • Champion a member-centric culture by promoting exceptional service standards and personalized interactions.
  • Oversee the design and execution of member touchpoints, ensuring consistency and alignment with the Credit Union's brand.
  • Collaborate with marketing and technology teams to enhance digital and in-person member experiences.

Contact Center Leadership
  • Lead e-services and call center teams to deliver outstanding service to members and collaborate with Branch Leadership to ensure consistent experiences.
  • Optimize and standardize operations and service delivery models.
  • Expand and leverage communication channels to include texting, chat, and co-browsing while also using AI technology to advance methods and expand service hours to include 24/7 response.

Digital Experience
  • Drive the development and enhancement of digital channels, including online banking, mobile apps, and self-service options.
  • Work with ITS to ensure a seamless and user-friendly digital experience for members.
  • Monitor member feedback and analytics to continuously improve digital services.

Special Projects and Innovation
  • Spearhead strategic initiatives, continuous process improvements, and innovation projects.
  • Collaborate with cross-functional teams to introduce new products, services, and technologies.
  • Stay informed about industry trends and best practices to drive continuous improvement.

Risk Management and Compliance
  • Work closely with Enterprise Risk Management to ensure compliance with regulatory requirements and risk management protocols.
  • Mitigate operational risks related to fraud, cybersecurity, and data privacy.

Necessary Experience and Qualifications
  • Bachelor's degree in Business Administration, Finance, or a related field required.
  • Proven experience in credit union or financial services operations, with a focus on member experience through all delivery channels and back-office operations.
  • 5+ years of progressive leadership experience.
  • Strong leadership skills, with the ability to build trust, create a motivational environment and inspire teams.
  • Excellent communication, negotiation, and relationship-building abilities with a focus on confidentiality.
  • Strategic mindset and a record of driving operational excellence.
  • Familiarity with digital banking platforms and emerging technologies.
  • Tech savvy and skilled use of Microsoft applications critical to achieve forward thinking, efficient and continuous improvement efforts.
  • Ability to travel as necessary. Must possess valid drivers' license with a good driving record.

Value Alignment
  • Proven history of leadership performance that reflects and aligns with the values of the Credit Union, to include a focus on relationships and results, inclusion, knowledge acquisition, dreaming big, forward thinking, and having fun.
  • A true collaborator and believer in the strength of leading with care.

Work Environment and Physical Requirements
  • Fast paced office environment with desk assignment.
  • Frequent use of computer and other office equipment.
  • Prolonged sitting or standing.
  • Frequent mental and visual concentration.
  • Minimal lifting of up to 25 pounds.
  • Moderate level of travel to branch locations, meetings, and conferences.

The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.
Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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