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Senior Ombudsman Jobs (NOW HIRING)

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Phoenix, AZ · On-site

$75K - $85K/yr

... Ombudsman, Tribal Relations, and the Voluntary Environmental Stewardship Program (VESP). The position reports directly to the Senior Division Administrator and coordinates and maintains a close ...

Senior Director of Program Services and Senior Director of Program Operations Supervisory ... Administrator/mandated reporter for Vulnerable Adult reports and Ombudsman reports. Assist with all ...

Program Director

Wayzata, MN · On-site

$69K/yr

Senior Director of Program Services and Senior Director of Program Operations Supervisory ... Ombudsman reports. · Assist with all areas of the individuals' programs and support plans when ...

Program Director

Wayzata, MN · On-site

$69K/yr

Senior Director of Program Services and Senior Director of Program Operations Supervisory ... Ombudsman reports. • Assist with all areas of the individuals' programs and support plans when ...

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Senior Ombudsman information

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$25K

$80.3K

$163.5K

How much do senior ombudsman jobs pay per year?

As of Jun 14, 2026, the average yearly pay for senior ombudsman in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Ombudsman, and why are they important?

To thrive as a Senior Ombudsman, you need expertise in conflict resolution, investigative techniques, and a background in law, public administration, or a related field, often supported by advanced degrees or relevant certifications. Familiarity with case management systems, legal research databases, and regulatory frameworks is typically required. Exceptional communication, impartiality, and problem-solving abilities help build trust and facilitate fair outcomes. These skills are crucial for ensuring fair processes, upholding organizational integrity, and effectively addressing complex disputes.

What are senior ombudsmen?

Senior ombudsmen are experienced professionals who investigate and resolve complaints from employees, customers, or the public within organizations or government agencies. They act as neutral parties, ensuring fair treatment, addressing concerns, and recommending solutions to conflicts or systemic issues. Senior ombudsmen often have advanced knowledge of dispute resolution, ethics, and relevant laws, and they may supervise junior ombuds staff. Their work helps promote transparency, accountability, and trust in the organization.

What are some common challenges faced by a Senior Ombudsman, and how are they typically addressed?

Senior Ombudsmen often encounter complex and sensitive issues, such as resolving disputes involving multiple stakeholders or addressing complaints with limited precedent. Navigating confidentiality while ensuring fair and impartial investigations can be challenging. These challenges are typically addressed through robust communication skills, adherence to established procedures, ongoing professional development, and collaboration with legal and human resources teams. Senior Ombudsmen also rely on their experience to mediate effectively and maintain trust among all parties.

What is the difference between Senior Ombudsman vs Ombudsman?

AspectSenior OmbudsmanOmbudsman
CredentialsTypically requires experience in dispute resolution, certifications in mediation or conflict managementEntry to mid-level experience, often with similar certifications
Work EnvironmentSenior-level roles in government, large organizations, or regulatory agenciesPublic or private sector, customer service, or organizational settings
Employer & IndustryGovernment agencies, large corporations, healthcare, educationPublic institutions, non-profits, private companies
Search & Comparison IntentUnderstanding advanced roles, career progression, qualificationsEntry-level understanding, basic role differences

The main difference between a Senior Ombudsman and an Ombudsman lies in experience, responsibilities, and seniority. Senior Ombudsmen typically hold more advanced roles with greater decision-making authority and require more experience and specialized certifications. Both roles are vital in dispute resolution within organizations, but the Senior Ombudsman often oversees complex cases and mentors junior staff.

What cities are hiring for Senior Ombudsman jobs? Cities with the most Senior Ombudsman job openings:
What are the most commonly searched types of Ombudsman jobs? The most popular types of Ombudsman jobs are:
Who are the top companies hiring for Senior Ombudsman jobs? The top employers for Senior Ombudsman jobs are:
What states have the most Senior Ombudsman jobs? States with the most job openings for Senior Ombudsman jobs include:
Contractual Agency Fiscal and Budget Officer

Contractual Agency Fiscal and Budget Officer

State of Maryland

Baltimore, MD • On-site

$33.92 - $52.88/hr

Full-time

Dental, Life

Posted 13 days ago


State Of Maryland rating

7.6

Company rating: 7.6 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

29th of 50 rated states


Job description

Introduction
The Maryland Office of Correctional Ombudsman is an independent unit within the Maryland State Government established in July of 2024. The Office of the Correctional Ombudsman (OCO) provides independent oversight of the Department of Public Safety and Correctional Services and the Department of Juvenile Services. The primary purpose of the agency is to provide public reports and recommendations concerning the needs and rights of incarcerated individuals, their families, and prison volunteers. The OCO will improve safety and other conditions within Maryland's prisons.
This is a Special Appointment position and serves at the pleasure of the Appointing Authority.
GRADE
17
LOCATION OF POSITION
300 West Preston Street
Baltimore, MD 21201
Main Purpose of Job
Perform all fiscal services for the Office of the Correctional Ombudsman in accordance with applicable laws, rules, regulations, policies and procedures of the State of Maryland.
Prepare and manage the Office of the Correctional Ombudsman's budget in accordance with applicable laws, rules, regulations, policies and procedures of the State of Maryland.
POSITION DUTIES
In collaboration with the Correctional Ombudsman or designee, performs all fiscal services for the Office of the Correctional Ombudsman in accordance with applicable laws, rules, regulations, policies and procedures prescribed and disseminated by the Department of Budget and Management.
In collaboration with the Correctional Ombudsman or designee, prepare, develop, and implement the annual budget, including recommending additions, deletions, or changes to the Administration prior to submission of the budget to OBA and MGA.
Analyze, process, and report on accounts receivable and payable, including maintaining the databases and reviewing, calculating, verifying, recording and reconciling all transactions.
Reconciling agency timekeeping and payroll systems and developing automated spreadsheets, ledgers and reports or identifying trends and analysis of employee salaries, wages, overtime, shift differential and leave.
Develop, implement and manage short and long-range plans for fiscal operations and resources, with the Correctional Ombudsman, their Deputies, and/or designee.
Monitors expenditures, prepares periodic and special budget projections and recommends adjustments in budget appropriations to meet operational necessities subject to the approval of the Correctional Ombudsman and/or their designee.
Establish agency wide fiscal policies and procedures and oversee their implementation, evaluating the effectiveness of those policies and procedures and implementing major revisions, with the approval of the Correctional Ombudsman, their Deputies, and/or designee.
Prepares and analyzes periodic and special reports to keep management advised of the fiscal status of the agency.
Conducts the annual fiscal year end closeout in accordance with generally accepted accounting principles.
Provides information to auditors reviewing the Agency and develops and implements corrective action plans resulting from audit exceptions.
When requested by the Ombudsman may represent the agency before federal, state and local officials, legislative committees and senior managers and executives of other agencies concerning program and fiscal activities.
May oversee procurement, inventory and supply activities.
Performs other related duties.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Five years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
The preferred candidate should possess:
  • Certified Public Accountant (CPA), Certified Management Accountant (CMA) or Certified Internal Auditor (CIA) background.
  • Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs).
  • Experience with ERP systems, and financial software like FMIS, Web Focus, or Portfol.
  • Experience in budget preparation, cost allocation, financial reporting, and GAAP compliance.
  • Strong analytical and critical thinking skills, along with experience in supervising staff or handling complex reconciliations.

LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SELECTION PROCESS
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
BENEFITS
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

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