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Senior Ombudsman Jobs (NOW HIRING)

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$75K - $85K/yr

... Ombudsman, Tribal Relations, and the Voluntary Environmental Stewardship Program (VESP). The position reports directly to the Senior Division Administrator and coordinates and maintains a close ...

TLC Operations, Inc

Family Navigator

Raleigh, NC · On-site

$20/hr

... Ombudsman, and Tailored Plan MCO. * Educate and guide families to understand eligibility for ... Senior Manager of Community and Day Support Services Requirements:

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$80.3K

$163.5K

How much do senior ombudsman jobs pay per year?

As of Jul 24, 2026, the average yearly pay for senior ombudsman in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Ombudsman, and why are they important?

To thrive as a Senior Ombudsman, you need expertise in conflict resolution, investigative techniques, and a background in law, public administration, or a related field, often supported by advanced degrees or relevant certifications. Familiarity with case management systems, legal research databases, and regulatory frameworks is typically required. Exceptional communication, impartiality, and problem-solving abilities help build trust and facilitate fair outcomes. These skills are crucial for ensuring fair processes, upholding organizational integrity, and effectively addressing complex disputes.

What qualifications does an ombudsman need?

A senior ombudsman typically needs a bachelor's degree in a relevant field such as law, public administration, or social sciences. Extensive experience in conflict resolution, strong communication skills, and knowledge of organizational policies are also important; some roles may require certification in dispute resolution or ombudsman practices.

Is it hard to become an ombudsman?

Becoming a senior ombudsman typically requires relevant experience in conflict resolution, strong communication skills, and knowledge of the specific industry or organization. Many roles also prefer candidates with a background in law, public administration, or related fields, and some positions may require certification or specialized training. The difficulty varies depending on the organization and the level of experience needed.

What are senior ombudsmen?

Senior ombudsmen are experienced professionals who investigate and resolve complaints from employees, customers, or the public within organizations or government agencies. They act as neutral parties, ensuring fair treatment, addressing concerns, and recommending solutions to conflicts or systemic issues. Senior ombudsmen often have advanced knowledge of dispute resolution, ethics, and relevant laws, and they may supervise junior ombuds staff. Their work helps promote transparency, accountability, and trust in the organization.

What are some common challenges faced by a Senior Ombudsman, and how are they typically addressed?

Senior Ombudsmen often encounter complex and sensitive issues, such as resolving disputes involving multiple stakeholders or addressing complaints with limited precedent. Navigating confidentiality while ensuring fair and impartial investigations can be challenging. These challenges are typically addressed through robust communication skills, adherence to established procedures, ongoing professional development, and collaboration with legal and human resources teams. Senior Ombudsmen also rely on their experience to mediate effectively and maintain trust among all parties.

Is being an ombudsman a good job?

Being an ombudsman is a professional role focused on resolving complaints and improving organizational practices, often requiring strong communication, problem-solving, and conflict resolution skills. It can be a rewarding career for those interested in advocacy and mediation, with opportunities in government, healthcare, education, and corporate sectors. Job satisfaction depends on individual interests and the work environment, and roles typically require relevant experience or certifications.

Can I get a government job at 55?

Age is generally not a barrier to obtaining a government job, including roles like Senior Ombudsman, as many agencies value experience and skills. Some positions may have specific age requirements or preferences, but most government jobs are open to applicants of all ages who meet the qualifications and pass the necessary assessments.

What is the difference between Senior Ombudsman vs Ombudsman?

AspectSenior OmbudsmanOmbudsman
CredentialsTypically requires experience in dispute resolution, certifications in mediation or conflict managementEntry to mid-level experience, often with similar certifications
Work EnvironmentSenior-level roles in government, large organizations, or regulatory agenciesPublic or private sector, customer service, or organizational settings
Employer & IndustryGovernment agencies, large corporations, healthcare, educationPublic institutions, non-profits, private companies
Search & Comparison IntentUnderstanding advanced roles, career progression, qualificationsEntry-level understanding, basic role differences

The main difference between a Senior Ombudsman and an Ombudsman lies in experience, responsibilities, and seniority. Senior Ombudsmen typically hold more advanced roles with greater decision-making authority and require more experience and specialized certifications. Both roles are vital in dispute resolution within organizations, but the Senior Ombudsman often oversees complex cases and mentors junior staff.

What cities are hiring for Senior Ombudsman jobs? Cities with the most Senior Ombudsman job openings:
What are the most commonly searched types of Ombudsman jobs? The most popular types of Ombudsman jobs are:
Who are the top companies hiring for Senior Ombudsman jobs? The top employers for Senior Ombudsman jobs are:
What states have the most Senior Ombudsman jobs? States with the most job openings for Senior Ombudsman jobs include:
Senior Ombudsman jobs near you
Whistleblower Ombudsman Investigation Specialist

Whistleblower Ombudsman Investigation Specialist

Department of Transportation

Washington, DC

$103K/yr

Other

Posted yesterday

California Conservation Corps rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

441st of 703 rated public administrative organizations

Job description

This position is located within the FAA Office of Audit and Evaluation (AAE), Office of Whistleblower Ombudsman Division (AAE-200) a congressionally mandated responsibility. AAE is the primary focal point for the assessment and initiation of investigations of aviation safety-related disclosures or complaints and those alleging fraud, waste, abuse, mismanagement or misconduct related to FAA programs, personnel, organizations or facilities.Qualifications:

To be considered for the I Band: Applicant must demonstrate at least one year (52 weeks) of SPECIALIZED EXPERIENCE equivalent to the next lower grade/pay band (FG/GS-12/FV-H) that is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities required to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

SPECIALIZED EXPERIENCE is defined as:

  • Experience providing advice on whistleblower retaliation law, and;
  • Experience interviewing employees regarding sensitive matters.

To be considered for theJ Band: Applicant must demonstrate at least one year (52 weeks) of SPECIALIZED EXPERIENCE equivalent to the next lower grade/pay band (FG/GS-13/FV-I) that is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities required to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

SPECIALIZED EXPERIENCE is defined as:

  • Experience providing advice to senior officials on whistleblower retaliation law, and;
  • Experience interviewing employees regarding sensitive matters, and;
  • Experience performing/reviewing investigations related to retaliation.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**

Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Leadership & Management Dimensions and/or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical; or (4) priority grouping referred to the selecting official for selection consideration.

Education:

Education cannot be substituted for experience.

Employment Type: OTHER

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