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Senior Enrollment Supervisor Jobs (NOW HIRING)

University Support Services LLC

$49K - $62K/yr

Provide direct supervisory leadership to Senior Enrollment Coordinators and Enrollment Coordinators, ensuring strong performance, accountability, and adherence to admissions standards. * Conduct ...

St. George's University

$49K - $62K/yr

Provide direct supervisory leadership to Senior Enrollment Coordinators and Enrollment Coordinators, ensuring strong performance, accountability, and adherence to admissions standards. * Conduct ...

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Senior Enrollment Supervisor information

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$86.4K

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How much do senior enrollment supervisor jobs pay per year?

As of Aug 6, 2026, the average yearly pay for senior enrollment supervisor in the United States is $86,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a senior enrollment supervisor?

Senior Enrollment Supervisors oversee the enrollment process for educational institutions, healthcare plans, or other membership-based organizations. They manage teams responsible for processing applications, verifying eligibility, and ensuring compliance with policies and regulations. Their role includes training staff, improving enrollment procedures, and addressing complex or escalated enrollment issues. Senior Enrollment Supervisors also analyze workflow data to optimize efficiency and often collaborate with other departments to support organizational goals.

What is the difference between Senior Enrollment Supervisor vs Enrollment Coordinator?

AspectSenior Enrollment SupervisorEnrollment Coordinator
CredentialsTypically requires a bachelor’s degree, experience in enrollment management, and leadership skillsUsually requires a high school diploma or associate degree, with some experience in enrollment or customer service
Work EnvironmentLeads teams in educational institutions or healthcare settings, overseeing enrollment processesAssists with enrollment tasks, interacts directly with students or clients, often in office settings
Employer & Industry UsageCommonly found in colleges, universities, and healthcare organizationsUsed across educational institutions, training programs, and healthcare facilities

The Senior Enrollment Supervisor typically has more leadership responsibilities, requiring advanced credentials and experience. In contrast, the Enrollment Coordinator focuses on supporting enrollment activities and direct interaction with clients or students. Both roles are essential in the enrollment process but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a senior enrollment supervisor?

To thrive as a Senior Enrollment Supervisor, you generally need experience in student admissions, enrollment management, and a bachelor’s degree in education, business, or a related field. Familiarity with student information systems (SIS), CRM platforms, and data reporting tools is important for managing and analyzing enrollment data. Strong leadership, problem-solving, and interpersonal skills help in guiding teams and ensuring a positive experience for prospective students. These skills are crucial for effectively overseeing the enrollment process, meeting institutional goals, and maintaining compliance with educational standards.

What are some common challenges senior enrollment supervisors face when managing high application volumes during peak periods?

Senior Enrollment Supervisors often encounter challenges such as balancing timely application processing with maintaining accuracy, especially during peak enrollment seasons. They must coordinate with team members to ensure workloads are distributed efficiently and troubleshoot any system or procedural bottlenecks that arise. Effective communication and adaptability are key, as they frequently liaise with admissions, faculty, and IT teams to resolve issues and improve processes. Building strong organizational skills and fostering a collaborative team environment can help mitigate these challenges and ensure a smooth enrollment experience for applicants.
What cities are hiring for Senior Enrollment Supervisor jobs? Cities with the most Senior Enrollment Supervisor job openings:
What are the most commonly searched types of Enrollment Supervisor jobs? The most popular types of Enrollment Supervisor jobs are:
What states have the most Senior Enrollment Supervisor jobs? States with the most job openings for Senior Enrollment Supervisor jobs include:
Senior Enrollment Supervisor jobs near you

Outreach & Enrollment Supervisor

Squirrel Hill Health Center

Pittsburgh, PA • On-site

Full-time

Medical

Posted 19 days ago

Job description

POSITION TITLE: Outreach and Enrollment Supervisor
REPORTING RELATIONSHIP: Operations Manager
SUMMARY:
Under the general supervision of the Squirrel Hill Health Center (SHHC) Operations Manager, the Outreach and Enrollment Supervisor is responsible for supervising the Outreach and Enrollment Coordinators and facilitating the enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplaces (Exchanges), Medicaid, and/or the Children's Health Insurance Program (CHIP), as well as connecting patients to SHHC's Sliding Scale Application when appropriate. The Outreach and Enrollment Supervisor is also responsible for coordinating the outreach and enrollment activities of SHHC to make best use of the limited resources available, reaching both SHHC patients and area residents.
The Outreach and Enrollment Supervisor is committed to SHHC's mission of providing high quality, comprehensive health care services to low income, uninsured and underinsured area residents, and its special concern for those for whom limited English proficiency, religious beliefs, age, gender or disability status may create barriers to care. As a member of the SHHC staff, the Outreach and Enrollment Supervisor behaves in a professional manner and consistently demonstrates and promotes SHHC's mission and values.
The Outreach and Enrollment Supervisor must be able to travel to and work in any SHHC location.
RESPONSIBILITIES AND DUTIES:
  1. Supervises all Outreach and Enrollment Coordinators.
  2. Assign tasks and responsibilities to O&E Coordinators
  3. Approves and manages timecards and time off requests for O&E Coordinators
  4. Assists with recruiting for open positions within the department.
  5. Participates and excels in all training required of Outreach and Enrollment Coordinators.
  6. Assists consumers in obtaining access to a single and streamlined application process (Federal portal) that will enable them to determine if they, or a family member, are eligible for enrollment under Medicaid or CHIP or if they are eligible for financial assistance for a qualified health plan offered through the Marketplace and, if so, facilitate the enrollment.
  7. Assist Sr. Director of Social Services with creating and implementing workflows to new hires and existing staff.
  8. At the direction of the Operations Manager and HR, assist with delivering progress reviews and disciplinary conversations as needed.
  9. Works directly with patients and community members to explain SHHC's Sliding Scale Application, and manages reviewing and turning in the completed applications for all O & E Coordinators to the CFO.
  10. Works under the direction of the CFO to expand direct patient education around the Sliding Scale Application and other identified areas of patient education.
  11. Works under the direction of the CFO to ensure that patients are connected to all insurance/Sliding Scale that they qualify for and works to improve internal documentation of insurance coverage to improve billing.
  12. Demonstrates and maintains expertise in eligibility and enrollment rules and procedures; the range of qualified health plan options and insurance affordability programs; the needs of the underserved and vulnerable populations; and privacy and security standards.
  13. Conducts internal training for SHHC staff to be updated on insurance processes that impact patients.
  14. Conducts public education activities to raise awareness about coverage options available under Medicaid, CHIP, and the Marketplace.
  15. Helps individuals, whether SHHC patients or not, understand and access affordable options.
  16. Provides information and assistance in a fair, accurate, and impartial manner that is culturally and linguistically appropriate to diverse communities and accessible to individuals with disabilities.
  17. Provides referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the Public Health Services Act to address consumer grievances, complaints, or questions about their health plan, coverage, or a determination.
  18. Complies with and successfully completes all required and applicable federal and/or state consumer assistance training as is required for all assistance personnel carrying out consumer assistance functions.
  19. Conducts "in reach" with currently uninsured health center patients and "outreach" to non-health center consumers in the approved service area.
  20. Coordinates activities of the SHHC Outreach and Enrollment team to make sure that they are deployed usefully to perform both in-reach with existing SHHC patients and outreach in the general community. Works with community groups to provide outreach and enrollment assistance. Keeps and coordinates a schedule of events.
  21. Works as an active member of the SHHC Patient Centered Medical Home staff, attending staff meetings and helping to educate SHHC staff in the Marketplace and the changing needs of the community.
  22. Collaborates with other health centers, safety net providers, community businesses, and government entities in the SHHC service area to ensure that outreach and enrollment assistance activities are coordinated with other local, regional, and/or state- wide outreach and enrollment assistance efforts and training requirements.
  23. Collects data for internal, national, state, and local agency reports.
  24. Other duties as assigned.

JOB COMPETENCIES:
  1. Demonstrates professional and written communication skills, ability to be flexible and to prioritize in complex situations, and decision-making skills.
  2. Excellent computer skills and demonstrated working knowledge of Electronic Health Records (EHR).
  3. Familiarity with FQHC Concepts.
  4. Ability to work independently and collaboratively.
  5. Willingness to learn.
  6. Excellent interpersonal skills with people of all cultures and backgrounds.

QUALIFICATIONS:
  • Experience: 1-3 years' experience working with underserved and vulnerable populations and working with community resource programs is preferred.
  • 1-3 years' experience demonstrating the ability to effectively train, coach and supervise others and build a collaborative team.
  • Minimum of a high school diploma or equivalent is required. Associate or bachelor's degree in a related field preferred.
  • Ability to attain an excellent level of knowledge of eligibility and enrollment rules; qualified health plan options; and privacy and security standards.
  • Knowledge of community resources, including mainstream resources.
  • Demonstrated ability to work effectively with underserved and vulnerable populations.
  • Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
  • Must be able to work independently and as a collaborative team member.
  • Must have excellent oral and written communication skills and advanced computer skills.
  • Must have excellent interpersonal skills.
  • Experience working with diverse population groups.
  • Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
  • Must be flexible to work evening and weekend hours as needed.
  • Fluency in Nepali and/or Spanish preferred.
  • Willingness to receive a community health clinic recommended immunizations.

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